Morat Games Reviews 66

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordering for the first time from them, I stumbled across their website while searching for a board game. The package arrived pretty fast, really well packaged. Love that they chose to deliver with R... See more

Company replied

Rated 5 out of 5 stars

I'm a relatively new customer of Morat Games, and so far have placed a couple of orders with them. Both have been processed and shipped very quickly with zero hassle or fuss. Their prices are very com... See more

Company replied

Rated 5 out of 5 stars

Immediately obvious this is an attentive business. Ordered online. They were closing for a holiday and had clearly marked there would be a delay on delivery. Got an email reminding me and to check... See more

Company replied

Rated 5 out of 5 stars

I ordered a game, they delivered a game. Always difficult to know if doing exactly what was asked should merit 3 stars or 5 stars but, given everything worked as intended and they couldn’t have done... See more

Company replied

Company details

  1. Game Shop

Written by the company

We're a small Cambridge company providing a curated selection of the best board and card games for UK gamers. Every game we stock, we personally recommend.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super quick delivery

Super quick delivery, easy to use website and the games arrived nicely packaged and securely wrapped. I will definitely buy from you again, thanks.

25 November 2025
Rated 2 out of 5 stars

Nicely wrapped product in good shape, but SLOOOW postage process.

Nicely wrapped product in good shape. However, I paid £3.99 for postage of a small game on the 9th September (Royal Mail 48 hour) and I was expecting it to be delivered in a matter of 2 or 3 days, however, it was not even SENT until the 12th - 3 days later. I get way better service (and similar prices) elsewhere, so will think very carefully next time, even if this is the only supplier.

12 September 2025
Morat Games logo

Reply from Morat Games

Hi Lawrence, as a small business, I'm afraid we can't dispatch every day like the mega retailers - our shipping policy is to dispatch in up to two working days as stated on the website, which means the maximum wait would be four working days. In your case we didn't meet that aspiration, for which I apologise. - Mark

Rated 5 out of 5 stars

First time ordering from Morat games…

First time ordering from Morat games and will definitely be ordering again. Order was shipped super quick with an email update to say it was on the way.

My first order unfortunately arrived damaged (through no fault of Morat games themselves who packaged it excellently). I popped them an email explaining with some pics and received a pretty much immediate response with a return post label and explaining they would get a new one shipped straight out.

The new item was shipped super quick as stated and arrived in perfect condition.

You can’t ask for better service than that and I will definitely be back again soon to make another order :)

15 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look