Morat Games Reviews 66

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Ordering for the first time from them, I stumbled across their website while searching for a board game. The package arrived pretty fast, really well packaged. Love that they chose to deliver with R... See more

Company replied

Rated 5 out of 5 stars

I'm a relatively new customer of Morat Games, and so far have placed a couple of orders with them. Both have been processed and shipped very quickly with zero hassle or fuss. Their prices are very com... See more

Company replied

Rated 5 out of 5 stars

Immediately obvious this is an attentive business. Ordered online. They were closing for a holiday and had clearly marked there would be a delay on delivery. Got an email reminding me and to check... See more

Company replied

Rated 5 out of 5 stars

I ordered a game, they delivered a game. Always difficult to know if doing exactly what was asked should merit 3 stars or 5 stars but, given everything worked as intended and they couldn’t have done... See more

Company replied

Company details

  1. Game Shop

Written by the company

We're a small Cambridge company providing a curated selection of the best board and card games for UK gamers. Every game we stock, we personally recommend.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good reliable service

Good reliable service. First time I’ve used them. No problems and the parcel arrived when they said

13 December 2024
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Reply from Morat Games

Thanks for the review Joshua - great to hear you had a good experience. Happy playing!

Rated 5 out of 5 stars

Well pleased

The Game was very well packaged, despatched quickly and arrived in pristine condition. Well pleased.

26 November 2024
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Reply from Morat Games

Happy to hear that Keith - we try hard on our packaging. Happy playing!

Rated 5 out of 5 stars

I'm a relatively new customer of Morat…

I'm a relatively new customer of Morat Games, and so far have placed a couple of orders with them. Both have been processed and shipped very quickly with zero hassle or fuss. Their prices are very competitive with some of the bigger players in the market - with much better service! (Zatu - I'm thinking of you!). My only slight criticism is that the range of games available isn't as broad as some, but as they curate and pick games that they play and like, I totally understand that. Will happily be using again!

20 November 2024
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Reply from Morat Games

Thanks for the kind review Lee. Choosing stock is a challenge, as one person's taste can't be the yardstick for everyone, plus it's challenging just to keep up with the new games coming onto the market! The bottom line is, with modern games being quite an expensive investment, we want to try and make sure that no one regrets their purchase.

Rated 5 out of 5 stars

I recommend this business

Good price for the game I wanted and arrived quickly in perfect condition, wrapped in sustainable packaging. Would definitely buy through Morat again.

16 October 2024
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Reply from Morat Games

Thanks for the kind review Gaby. Sometimes we will recycle non-sustainable packaging we get from our distributors in orders, but when we buy it ourselves it's always sustainable.

Rated 5 out of 5 stars

Great customer care

Immediately obvious this is an attentive business.
Ordered online. They were closing for a holiday and had clearly marked there would be a delay on delivery. Got an email reminding me and to check I still wanted to go ahead with the order.

Good prices and with great touches like that I'll definitely be coming back. Thanks!

8 October 2024
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Reply from Morat Games

Thanks so much for the review Daniel. Buying games shouldn't be stressful! Have fun playing.

Rated 5 out of 5 stars

A Gest of Robin Hood Online purchase

There are a lot of small online games shops out there but sadly many have poor customer service or are just plain bad businesses.
THANKFULLY Morat Games is not one of them.
I bought a GMT board game from them and the whole transaction went smoothly. FULL MARKS for this online purchase experience.
I wish other small games businesses would take note.
The item was exactly as described and arrived well packaged and VERY promptly so I am very pleased.
Sadly I am on a budget but when Ive saved up again, I am aiming on buying from MORAT GAMES again.
THANK YOU.

2 September 2024
Unprompted review
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Reply from Morat Games

Thanks for taking the time for such a comprehensive review Stuart. I'm glad your experience was good and I hope you enjoyed A Gest of Robin Hood - I've played it several times now and although I'm terrible at it, it's fast becoming my go-to COIN game!

Rated 3 out of 5 stars

Not the quickest delivery time.

The game arrived but delivery is a little slow otherwise would have given 4 stars.

21 August 2024
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Reply from Morat Games

Hi Terence. We shipped your order next day, so it should have been with you no later than 48 hours after that by Royal Mail. If it was delayed, you have our apologies! Thanks for the review - we appreciate the feedback regardless. -Mark

Rated 5 out of 5 stars

Quick delivery and well packaged.

Really impressed with the speed of delivery and the packaging. I'll definitely look to order from them again.

16 August 2024
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Reply from Morat Games

Thanks for the review Terry. Happy gaming!

Rated 5 out of 5 stars

Fast delivery

Fast delivery , excellent range and great value for money

3 August 2024
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Reply from Morat Games

Thanks for the review Helen, very much appreciated. Have fun playing!

Rated 5 out of 5 stars

Honesty

I love the honest policy that morat only sells games that they recommend, good prices, quick postage. A++

19 July 2024
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Reply from Morat Games

Thanks for the review Chris. So many games to play and so little time, but we try our best!

Rated 5 out of 5 stars

I'm very pleased with my purchase from…

I'm very pleased with my purchase from Morat games. The game I ordered arrived quickly and they kept me informed about the delivery. The whole order experience was smooth without any issues. Would recommend!

11 July 2024
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Reply from Morat Games

Thanks for the kind words Boyan. Happy gaming!

Rated 5 out of 5 stars

It was a game I wanted

It was a game I wanted, at a price I was prepared to pay, with excellent despatch and delivery notification and prompt with absolutely no issues

18 July 2024
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Reply from Morat Games

Glad to hear it all went smoothly Jos. Happy gaming!

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