Altaf provided exceptional support with a recent home purchase. There were several obstacles to resolve before the agreed completion date, and he took personal responsibility for keeping the funding... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The later life lender
Written by the company

Baines House, PR2 9ZH, Preston, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 82% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
more2life could not have been more helpful when I needed assistance. The phone was answered quickly and politely and questions answered with courtesy. I can and would highly recommend them to anyone wanting a lifetime mortgage.

Reply from more2life
All attended to in good time, however unsure why the ‘source of funds’ question was a relevant/appropriate one.
On a previous call, your line was difficult to hear as it kept cutting out.
ALL the rest was fine thanks
‘

Reply from more2life
Very responsive company. Excellent communication giving updates and a seamless procedure.
Thanks Diane Perrin and your colleagues at More2Life

Reply from more2life
M2L were professional & very knowledgeable, process was quick & easy

Reply from more2life
I was trying to complete a Docusign form for More2life and after trying for several days with absolutely no success ( I have to admit, at 76 I am not that competent with IT ) so I used that old fashion tool, the telephone, and was pleasantly greeted by the most charming voice of Asif Ehsan, who, once realising he was not going to be able to talk me through the Docusighn successfully, he suggested to post me the documents, sign, and post back!! Hallelujah, it was as if a ton weight had been lifted from my shoulders!! Thank you Asif, thank you!!!

Reply from more2life
All staff that I spoke to were very polite and helpfull making the additional drawdown facility process we have in place, easy to implement.
Tracy Curzon of the customer service team was particularly helpfull .
We used the docu sign system to complete the paper work, the pre document guide was helpfull.

Reply from more2life
Dealt with Asif E. today and as usual very polite and respectful of my old age . Spoke clearly and slowly and explained everything in detail.
Credit to the company. Thank you.

Reply from more2life
Asif E made my call this morning. Helpful, knowledgable and a pleasure to deal with. I wish more companies had employees like Asif and had real people on the phone instead of AI. Thank you so much

Reply from more2life
Very helpful every step of the way, Diane Perrin was so quick and professional, Money in my bank as she stated thankyou . 5 stars to all at more2life

Reply from more2life
The gentleman who helped with my enquiry was very polite and extremely helpful. He had a very assuring manner and answered my query and provided the paperwork I needed

Reply from more2life
Thank you more2life for making things easy when requesting Drawdown. It was all done on line and quickly. Tracy Curzon kept me updated all the way through which I was very pleased with. First class service from everyone.

Reply from more2life
Very good service from Tracy, easy to apply and quick decision. Would recommend

Reply from more2life
Great Experience with this company and We were kept up to date with progression. Tracy Curzon was very helpful in keeping us up to date. Very good service

Reply from more2life
Tracy has been reliable prompt and very helpful
I couldn’t wish for better customer service and has met all my needs amazingly
Thank you

Reply from more2life
Excellent service would recommend More to Life to anyone.

Reply from more2life
More2Life have given me a competitive rate for my original Equity Release and made the draw down facility online very easy to do. Would fully recommend them for anyone considering a mortgage for life.

Reply from more2life
The advisor, Asif, was extremely helpful and pleasant. He explained everything very clearly and talked me through the online application process. Excellent - thank you Asif!

Reply from more2life
The process of taking more money out of the pot - so to speak - was very easy to do. I spoke to a lovely man over the phone to make sure I was doing everything correctly and he was polite, helpful and very nice. Lovely people over the phone and on line. So very happy to recommend these people

Reply from more2life
More2Life are an excellent company who have been very efficient in dealing with my equity release for a couple of years now. There have been a number of their staff who have helped but recently Tracy Curzon dealt with my latest drawdown with impeccable professionalism and speed and I cannot thank the whole company enough. They always ensure that you know what equity release means and how it will affect you in the future. The option to carry out the process online has been invaluable and easy to do. Thank you to them, I have managed to keep my head above water in trying times.

Reply from more2life
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.