Morgan Financial Solutions  Reviews 

453
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 101 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptionally outstanding service and thoroughly professional guidance provided throughout. Customers frequently highlight how remarkably helpful and knowledgeable the staff members are, always taking ample time to explain every single detail clearly and put clients completely at ease. Consumers note that customer service is truly exceptional, pointing out that representatives are remarkably responsive and consistently available to handle any queries with genuine care. People deeply appreciate the wonderfully smooth user experience and swift response times, which successfully turn a potentially stressful financial journey into an effortless, transparent, and straightforward process.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as consistently professional,... See more

Service

Users describe positive interactions with service, highlighting professional, approachable, and genuinely... See more

Customer service

Consumers find customer service to be positive, highlighting how support agents consistently go above and... See more

Response time

Clients share positive opinions on response time, highlighting that support representatives are always... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that what could be a stressful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David our mortgage advisor was just brilliant start to finish. Always on hand to answer any questions and face to face meetings if needed. Always explains things simply without all the legal jargon an... See more

Rated 5 out of 5 stars

Highly recommend Morgan FS. Natalie was our Mortgage Advisor and was absolutely brilliant from start to finish. She worked hard to ensure we had the right deal even when the first mortgage offer fel... See more

Company replied

Rated 5 out of 5 stars

We honestly couldn’t recommend John Cavill enough. There’s no way we would have secured our mortgage without him. From start to finish, he was absolutely amazing - so helpful, incredibly responsive, a... See more

Rated 5 out of 5 stars

I was looking to complete a remortgage and wanted someone who could compare all providers and get me the best deal. I spoke with Gareth John who explained everything, talked me through everything and... See more

Company replied


Company details

  1. Money & Insurance

Written by the company

We pride ourselves on providing financial advice to meet our client's specific requirements. Whatever your personal circumstances, we have the expertise to assist you with the next step in your financial future.  Contact us today for more information.


Contact info

5.0

Excellent

TrustScore 5 out of 5

453 reviews

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5.0

All reviews

(453)

100 reviews in the last 12 months

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Rated 5 out of 5 stars

I highly recommend Tony as a mortgage…

I highly recommend Tony as a mortgage adviser. He was quick, efficient, and made the whole process straightforward from start to finish. His knowledge and expertise gave me confidence that I was getting the right mortgage deal for my circumstances. Tony was always responsive, kept me informed throughout, and worked hard to find the best option available. A professional and trustworthy service that I wouldn't hesitate to recommend.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you david scourfield

Thank you david scourfield for all your help with my mortgage . Your guidance, prompt communication, and willingness to answer every question made a huge difference. I really appreciated your support and expertise, and I'm grateful for how smoothly everything was handled thank you so much, kemal , kind regards

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Super friendly and efficient service

Gareth lead us through the mortgage and protection applications from start to finish with the minimum of hassle. No question was too much and he always responded to us quickly. Warm, friendly and approachable I cannot recommend his service enough, he totally took the stress away from us.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Five stars!

Used Morgan Financial Solutions to purchase a property. Cannot recommend enough. David Scourfield was managing my case and he was always quick to respond and very helpful. They really have helped make the process a lot less stressful.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Mortgage Offer Experience

Myself and my partner have had a brilliant experience with David Schofield, as first time buyers, it’s a scary experience and not knowing or understanding processes can be difficult. David made the process so smooth by sending us lots information and being on hand whenever we needed anything. Very informational, friendly and made the process seem so easy and quick!

Much better than a previous company we had a running with.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend Jess highly enough

Jess has been an absolute star as our mortgage advisor and has gone above and beyond for us every step of the way. From day one she’s been so warm, patient, and reassuring, taking the time to explain everything clearly and making what could have been a really stressful process feel completely manageable. Nothing is ever too much trouble, she’s always there to answer our questions and put our minds at ease, and it’s so clear she genuinely cares about her clients. We honestly can’t sing her praises loudly enough and would recommend her to anyone looking for a mortgage advisor. Thank you, Jess!

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Jessica

We had the pleasure of Jessica helping us secure a mortgage, As first time buyers we needed the guidance but she was there every step , finding the best options and securing the better deals , thank you Jessica

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Had a really good experience dealing…

Had a really good experience dealing with John Cavill from Morgan financial , great service always keeping me informed and happy to help me. Extremely reliable and responds quickly to emails/ messages . Thanks John for your help

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Lauren Gair

Lauren Gair supported us through applying for our remortgage. This was the first time we were changing lenders and originally was daunting and we even considered staying with our previous lender to prevent the hassle, BUT Lauren was to the rescue she sorted our remortgage so straight forward it wasn’t a hassle, we also did additional borrowing. She was so amazing that her extensive back round checking to ensure it was the right mortgage for us etc got us from submission to offer in less than an hour!! Yes I said ONE HOUR. Shes so responsive and supportive. I would highly recommend her, she then even supported my disabled brother through a refix as he’d been sat on variable rate for 18months. Highly recommend and we will be back in 2 years.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Mortgage Advisor review

It was the time of year I was dreading, getting a new mortgage deal. With all the uncertainty in the world and our financial footing a little unsteady I was really concerned about what lay ahead for us. Enter John Cavill. I have known John for 10 years now and with his expertise, advice and guidance I knew everything was going to work out and it certainly has. He has worked tirelessly for us (as he always does) and I cannot thank him enough for what he has done for me and my family, he has changed our financial outlook for the better and we are so very grateful that we have had the privilege of John working on our behalf. He is professional when he needs to be and has an ear to listen with when needed. I simply wouldn’t go anywhere else for a mortgage and would highly recommend this man’s unique services to anyone.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Jess was amazing throughout!

Jess was really helpful throughout our mortgage process. She helped us to secure smaller interest rates, and was always there to answer any questions we had. Had an excellent experience with Jess!

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Jess was amazing start to finish

Jess was amazing start to finish. She worked hard to get our rate secured as they were going up, and then throughout the process kept looking for better rates and switched us over when she found them. Worked closely with the solicitor and always knew where we were at in the process, kept us informed and explained things perfectly.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

John Cavill you were brilliant as always!

What started as a 'simple' house move ended in two mortgages and divorce!
John has been so professional and efficient (and tolerant) of my ever changing goal posts.
I can not recommend him highly enough. Thank you for sharing your wisdom and knowledge, but more importantly, for your understanding and professionalism.
John you were brilliant as always, 5 stars doesn't seem enough.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Jessica our mortgage advisor has been…

Jessica our mortgage advisor has been so attentive throughout the mortgage process. She has outlined the options available to us in a really clear and informative way with our best interests at heart. The communication has been excellent and she has kept us up to speed every step of the way. Couldn’t recommend enough!

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service - highly recommend Tony

Tony, our advisor, was fantastic, from start to finish. We were paying off our homebuy loan and the whole process from first contact to completion was about 8 weeks. Tony sourced the solicitor who was familiar with Homebuy, all completed using a secure App system, emails or phone calls. Tony was always on the end of the phone via what’s app to answer any questions- no matter how trivial they might be. Thank you for making the process a smooth one!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

I just wanted to say how awesome Lauren Gair's support has been.

I would like to express my thoughts on this matter: a company's reputation is often a reflection of its employees. In this regard, Morgan provides excellent service, largely due to the contributions of their mortgage advisors, particularly Lauren Gair. She has been truly exceptional from the very beginning, demonstrating remarkable patience, extensive knowledge, ample time, and unwavering dedication. Lauren has consistently addressed all my inquiries and concerns promptly. I wholeheartedly recommend her services to anyone, especially first-time buyers like myself, who would benefit from reliable support throughout the process. Thank you, Lauren, for your outstanding assistance.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Morgan Financial Solutions provided…

Morgan Financial Solutions provided excellent support throughout my remortgage process. Communication was clear and professional, and they made the whole process smooth and stress-free. I would highly recommend their services.

20 May 2026
Unprompted review

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