Transaction history loaded dates but no amounts. Somehow, desktop and mobile cashiers listed different methods. it made the site feel half-tested. The whole thing felt more confusing than it needed to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
cashback showed on the account banner late Wednesday. Somehow, the rewards tab stayed empty after relogging. that turned a small reward into homework. I would not have cared if the site had shown one... See more
The bonus balance and real balance looked too similar on mobile. I thought I was using cash on Jammin' Jars then noticed the wagering counter barely moved. Tiny design choice, massive irritation
Maybe I checked too often, but the 49 payout sat on approved every time. Mia in live chat gave a different answer from yesterday's agent. The status did not explain the next step. I saved a scre... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
On mobile data the lobby kept reloading…
On mobile data the lobby kept reloading after every filter change. I was only trying to find Age of the Gods, and the search reset three times
Fine until payout
Fine until payout: Casino chat closed while I was typing about ticket 9567 and yes, I checked the history
Free spins on Crazy Time started…
Free spins on Crazy Time started failing when the active bonus at Sat 22:44 showed x25 wagering, unlike the promo text I saw. Message centre showed the wrong cashout line on ticket #39387.
Ticket #18427 went quiet
Monday night
Monday night, and then Withdrawal tab on phone on 6% battery: the cashier on work laptop moved my payout from review to review with no note. Casino page sent me back to chat right after money moved
cashback showed on the account banner…
cashback showed on the account banner late Wednesday. Somehow, the rewards tab stayed empty after relogging. that turned a small reward into homework. I would not have cared if the site had shown one honest status
Payout #44045 felt normal until the…
Payout #44045 felt normal until the withdrawal jumped back into the casino balance from my account page without a failed reason. Lobby notice showed something different from the profile without a visible account note.
After login
After login, Support asked for the same document again after approving KYC yesterday I stopped refreshing
Maybe I checked too often
Maybe I checked too often, but the 49 payout sat on approved every time.
Mia in live chat gave a different answer from yesterday's agent. The status did not explain the next step.
I saved a screenshot before closing the page
Tuesday evening I noticed cashback had…
Tuesday evening I noticed cashback had no schedule on the reward tab. It stayed that way after refresh, and that did not add up
tablet on hotel Wi-Fi casino page
tablet on hotel Wi-Fi casino page: the payout button after case 29429 sat behind the phone keyboard. Email update made the payout check hard to follow with no message centre note
checked twice
checked twice, Mobile cashier Sun 18:41: changing device with case #88582 cleared filters and forgot the stake. Message centre changed during the same login before I closed the tab.
Support told me Book of Dead…
Support told me Book of Dead contributed to wagering. The progress bar barely moved after 40 minutes, then the terms page said that game counts as 5%. I saved a screenshot before closing the page.
The live lobby showed tables that would…
The live lobby showed tables that would not actually open on mobile
Pending since Saturday.
The bonus balance and real balance…
The bonus balance and real balance looked too similar on mobile. I thought I was using cash on Jammin' Jars then noticed the wagering counter barely moved. Tiny design choice, massive irritation
Noticed this once Wagering page #80186…
Noticed this once Wagering page #80186 because bonus expiry moved forward on train Wi-Fi while I was logged in. Lobby notice stayed blank before I closed the tab.
Customer support replied at 2 am with…
Customer support replied at 2 am with one sentence: “Your account is under standard review.” That was the whole update.
Ticket 2303 was closed.
Transaction history loaded dates but no…
Transaction history loaded dates but no amounts. Somehow, desktop and mobile cashiers listed different methods. it made the site feel half-tested. The whole thing felt more confusing than it needed to be.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








