Moroccanoil Reviews 

I have ordered in the online shop on the 26.11.2024. Lucky me I choose Klarna as a payment option because until now (>3 weeks!) I have not received my ordner. 1 week ago I contacted the support Mail Adress - no answer so far.
I am really disappointed since I ordered the products for christmas.

This is a genuine company, I was kept informed of my orders progress.. which arrived in a timely manner. My products were beautifully packed, and complete.
I do feel the previous reviews are unjust, and makes me wonder if there are some fake websites out there. My advice to you would be wherever you order your moroccan oil from maybe research that particular website and check you're on the genuine site. I placed my order on 24th October & received order on 28th October 2024
I highly recommend.

Thanks to Moroccanoil sponsoring Eurovision, I found out they are Israeli, and as I boycott Israeli products I stopped buying their products and changed to an actual Moroccan argan oil brand. Now my hair is so much healthier! I have realised that Moroccanoil was drying and bleaching my hair especially combined with sun exposure. It has lots of unnecessary ingredients besides the oil.Lesson learned - get the authentic thing, not an overpriced product of cultural appropriation from the master appropriators of cultures of the world.

If I could give this company zero stars I would. I purchased a gift set online and the products are terrible. I tried calling customer service to get a return label and they do not have representatives answering the phone, you are directed to send an email I have emailed the company twice, with no response. The "live chat" on the website is not live, it is a bot that cannot help with returns. I would not recommend ordering from this company. I am filing a dispute with my credit card company to get my money back.

No customer service and product super difficulty for return and refund. Fraud company. Don't buy the product from this company.

No response from customer services despite attempts to reach out both via email and their online form on their website. Disappointing.

My hair has recently gone from super thick and healthy, to breaking, hair loss and just super dry and dull. I started using more and more Moroccan treatment light as part of my hair care routine.

However I now strongly believe that the reason my hair has gone from amazing to a total dry haystack, is caused by this stupid product that covers the actual ingredients names. If I wanted silicone, I would buy that!! Not OIL!!!!
I just purchased one more big sized Moroccan oil treatment light. I got curious, why is it so soft and easily absorbed compared to other hair oils I’ve used.
It’s because it’s mainly silicone based. Such a rip off. They don’t mention this anywhere. Also they don’t mentions how much oil is actually in the product, even though it’s highlighted under the product description on their own webpage. It’s covered under the name of CYCLOMETHICONE. Which is a silicone based compound. If used too much, it will eventually dry out and damage the hair.
Now I understand how my hair has been totally destroyed by this awful product. I will never ever buy any Moroccan oil product again!!!

AWFUL AWFUL AWFUL

GDPR BREACH - MY DETAILS SENT TO A DIFFERENT PERSON

20 + emails

NO GOODS AND NOBODY CARES IN CUSTOMER SERVICES

THEY NEED INVESTIGATING

Horrible experience with this company. The customer service is absolutely awful! Melissa was extremely rude, unhelpful and anyone with this kind of attitude should not be working in customer service.
Not only was my order delivered to the wrong address but when I finally received it the package was opened and product used. The product was also very drying and not moisturizing at all. I highly do not recommend this company.

Absolutely dreadful customer service. My purple shampoo arrived split open and had leaked in the box and then leaked all over me and my carpet. No-one has replied to two emails sent (the first one 5 days ago), continually offline on live chat, and Instagram message hasn’t been read two days later. I’ve emailed the CEO who also hasn’t replied!!!!!

All these reviews are correct... I ordered products on Morrocanoil facebook site offering the full size products for same price as small ones ...to get you to order... then you get the small ones.. .. total rip off ...absolutely no response whatsover after numerous emails and texting them on facebook messenger.. this company should be banned !!!

Non existing customer service.
I wanted to return the products once I discovered they're apartheid company.
They just confirm how bad these people are.

Good products for curly hair.

The quality is very poor, especially considering the high price of the products. It has done nothing for my hair except dry it out. I cannot recommend.

Very disappointing,It does not do what it promises. My hair is still frizzled and dry.

Bad service. Company thats using the name Moroccan while they are not… Cultural appropriation!

This product made me bald. Do not recommend!!! Save your money and invest in pro-Palestine products such as farouk!!

IT LITERALLY MADE ME BALD HELP ME I NEED A WIG NOW AND ISRAEL SHOULD PAY FOR IT

Poor quality product, do not use it !!! I had skin problems cause of this fake argan !!!!