MortgageLine Reviews 

290
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and unwavering dedication, providing clear guidance and support throughout the process. Many people highlight the excellent service, noting how the team goes above and beyond to make the entire journey straightforward and stress-free. Reviewers consistently appreciate the exceptional customer service, often mentioning the prompt responses and continuous updates that keep them informed. This efficiency contributes to a remarkably smooth and easy user experience, making even complex processes manageable for customers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Customer service

Consumers find customer service to be positive, with many reviewers expressing gratitude for the support and... See more

Response time

Reviewers consistently express satisfaction with the promptness and efficiency of the response times.... See more

User experience

Users describe positive interactions with the overall experience, highlighting how the process was made... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We can't thank Mihaela and all Mortgage Line team enough for all their help throughout our mortgage journey. From start to finish, they made the entire process straightforward and stress-free. Mihaela... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Mortgage line, in particular Ben Caffrey was super helpful throughout. He was chasing me for a change instead of the other way around, which was refreshing. Kept me in th... See more

Company replied

Rated 5 out of 5 stars

I had a great experience collaborating with Mortgageline. Mihaela explained every step of the mortgage process in simple terms. She responded quickly to our questions didn’t matter what kind of questi... See more

Company replied

Rated 5 out of 5 stars

Made the entire process very smooth. It was my first time buying a house in Ireland and Kevin explained and gave me every detail I needed to know which helped me make an informed decision on whic... See more

Company replied


Company details

  1. Mortgage broker
  2. Life Insurance Agency

Written by the company

Specialities We just love talking about mortgages. Please feel free to ask us any questions you may have. Online Mortgage Application from start to finish is available. Online Consultation available with your own dedicated MortgageLine Adviser. Download our Free Home Buyers Guide History Established in 2004. MortgageLine is Ireland's leading Mortgage Broker. We are here to answer any questions you may have on Mortgages, Mortgage Protection, Life Assurance, Pensions and Investments


Contact info

4.9

Excellent

TrustScore 5 out of 5

290 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(290)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is a very good team man company…

This is a very good team man company and I really appreciate his very helpful

29 August 2024
MortgageLine logo

Reply from MortgageLine

Thank you for your kind words, we are very grateful.
Wishing you the very best, Pedro & The Mortgageline Team.

Rated 5 out of 5 stars

We highly recommend MortgageLine to anyone looking to purchase a home

We recently purchased our new home, and we couldn’t be more satisfied with the service we received. The team provided exceptional support and clear guidance during this entire process. Michael Ivory was outstanding, and he made it a point to understand our preferences and concerns, and ensured we are supported and informed throughout the process. He was prompt in answering our queries and kept us updated at every stage of the mortgage process. Due to the efficiency of the team, our mortgage process was completed smoothly and on time. We highly recommend MortgageLine to anyone looking to purchase a home. A big thank you to the entire MortgageLine Team!

22 August 2024
MortgageLine logo

Reply from MortgageLine

Thank you Amulya for your glowing review, we are very grateful.
We are happy to hear that you found our service supportive and efficient, and would recommend us.
Wishing you the very best in your new home, Michael & The Mortgageline Team

Rated 5 out of 5 stars

Awesome service

We couldn't be more grateful for the outstanding service provided by Kevin Fitzharris and Carla Amorim at MortgageLine. Their professionalism, honesty, and expertise made the entire mortgage process smooth and stress-free. Thanks to their dedicated support, we were able to get our mortgage approved quickly and successfully complete our home purchase. We highly recommend MortgageLine to anyone in need of a reliable, hassle-free broker service. A huge thumbs up for their excellent work!

30 July 2024
MortgageLine logo

Reply from MortgageLine

Congratulations Bruno, thats Awesome!
Thanks so much for the kind words. Means the world to us.
Please remember we are here for you and your family and friends in the future.
All the best for now!

Rated 5 out of 5 stars

HelPed every step of the way

After switching jobs I didn't think I could get a mortgage. Mayur helped explore my options and helped me get approved. Plenty of set backs during the sale process (on the sellers side) but having a broker helped me not be the one causing things to slow down. It helped to have a team of experienced people to lean on when surveys came back with findings etc

13 August 2024
MortgageLine logo

Reply from MortgageLine

Thank you Freya. We really appreciate you sharing your positive experience with Mayure and MortgageLine. We really appreciate your business and are very happy to help. All the best and remember we will be here when you need us in the future.

Rated 5 out of 5 stars

High Recommend!

Great experience from start to finish. Really easy to deal with and Kevin Fitzharris was extremely helpful and supportive. He went out of his way to accommodate me. Every question I had was answered quickly. Really enjoyed my experience with MortgageLine. Highly Highly Highly recommend! Once again thank you to Kevin and the whole team!!

7 August 2024
MortgageLine logo

Reply from MortgageLine

Thank you very much for your 5 star view, we are very grateful.
Happy to hear you found our service helpful and enjoyable, we are over the moon to hear this!
Wishing you lots of happiness in your new home, Kevin & The Mortgageline Team

Rated 5 out of 5 stars

Seriously I can't think of a better…

Seriously I can't think of a better company to deal with so so prefessional.
Really easy to deal with and Pedro went out of his way to accommodate me.
Big thanks to Carla to such a great girl and worked supper fast to get the deal closed.

1 August 2024
MortgageLine logo

Reply from MortgageLine

Thank you Jason for your positive review, we are very grateful.
We wish you the very best in your new home, and we are here to help you now and in future.
Pedro & The Mortgageline Team

Rated 5 out of 5 stars

My experience was amazing

My experience was amazing, very helpful, always reply back to me very fast, if I had questions to ask. Kevin & Alexandria, were both brilliant.

29 July 2024
MortgageLine logo

Reply from MortgageLine

Thank you so much for your 5 star review, it is very much appreciated. We are delighted to hear you were happy with our service. Best Wishes, Kevin, Aleksandra & Mortgageline Team

Rated 5 out of 5 stars

Professional, excellent service!

When I started my mortgage journey a few months ago, I was very confused and lost. I decided to get a mortgage advisor and I am forever so glad that my random search lead me to Mortgage Line. From the very beginning, their level of professionalism and dedication was amazing. I got to work with Jan Pawel as my main contact and what can I say, he was the most helpful and supportive advisor I could have asked for. Both him and his colleagues went above and beyond to help me and to get my application successfully completed.
As a single applicant, it was a bit more financially demanding for me, but thanks to Jan, I was able to get the best deal and result. I am forever grateful to Mortgage Line and especially to Jan; you guys really are a true testament to what customer service and loyalty mean.

I hope to work with you again in the future, a million thanks again for everything.

Best wishes,
Nicole B.

1 August 2024
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you Nicole for your glowing review, we are over the moon!! We are so happy to hear you found our service supportive and professional and would be delighted to help your friends and family too!
Wishing you lots of happiness in your new home, Jan & The Mortgageline Team

Rated 5 out of 5 stars

Absolutely recommend

Absolutely recommend. Start to finish professional and helpful. Thank you so much Mayur, Carla and the rest of the team at Mortgage Line, absolute legends!!

16 July 2024
MortgageLine logo

Reply from MortgageLine

Thank you Karl for your positive review, it was a pleasure to work with you, and here to help now or anytime again in future.
Best Wishes, Mayur, Carla & The Mortgageline Team

Rated 5 out of 5 stars

Stress free service!

Made the process very easy. And was very professional in handling my application. Would highly recommend.

16 July 2024
MortgageLine logo

Reply from MortgageLine

Thank you!! We very much appreciate your 5 star review, and delighted to hear you will recommend us to your friends and family!
Best Wishes Jan & The Mortgageline Team

Rated 5 out of 5 stars

Really efficient and helpful

Really efficient and helpful, answering all my silly questions the whole way through the process

19 July 2024
MortgageLine logo

Reply from MortgageLine

Thank you Caitriona for positive review, and no such thing as a silly question, especially when it comes to mortgages and buying in Ireland, it can be a daunting and frustrating process. We are so happy you were happy with our service and we would be delighted to help any of your friends too!
Best Wishes, Michael & The Mortgageline Team

Rated 5 out of 5 stars

Best mortgage broker

I had a complex situation with my mortgage. I've browsed all the banks and a few mortgage brokers. In the end, I chose MortgageLine. I'm 100% satisfied with their service. They were always helpful, they knew all the time the little details, catches, they guided me trough the process on a high level of professional way. They replied at all the time with a very fast reponse time. I've got a great assistance, they managed the mortgage with the best conditions for me. I'd pick them again next time, it's a no brainer.

3 July 2024
MortgageLine logo

Reply from MortgageLine

Thank you Laszlo for your positive review, we are very grateful!
We would be very happy to help you again anytime in future.
Wishing you the very best, Kevin & The Mortgageline Team

Rated 5 out of 5 stars

MortgageLine and Jan made it much easier for us

Jan was incredibly supportive throughout the entire process, from gathering documentation to helping us review properties and make informed decisions. I don't believe this process would have been as smooth without his help. Having someone with his knowledge and expertise made a significant difference, and we are truly grateful for his assistance.

4 July 2024
MortgageLine logo

Reply from MortgageLine

Thank you Vanessa for your 5 star review, we really appreciate it! We are so happy to hear that you found our service helpful, making your journey better.
Wishing you lots of happiness in your new home.
Jan & The Mortgageline Team

Rated 5 out of 5 stars

Highly recommend

We'd like to thank especially Michael who had done so much for us! His advice was 100%; spot on at every stage of the process. There are so many cowboys out there who have no idea. Michael was excellent. Our case was tricky and his judgement got it over the line.
I've already mentioned him to a couple of people & will continue to do so!

9 July 2024
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you so much for your positive review, we are very grateful! We would be delighted to help your friends too!
Wishing you the very best, Michael & The Mortgageline Team

Rated 5 out of 5 stars

Very helpful and absolutely worth it…

Very helpful and absolutely worth it for the time.
More efficient than the others.

3 July 2024
MortgageLine logo

Reply from MortgageLine

Thank you for your positive review, we are very grateful!
We wish you the best, Mayur & The Mortgageline Team

Rated 5 out of 5 stars

Professional service with a human face

Michael and the team and MortgageLine were a great support throughout my mortgage journey. They were available for any questions that I had, and they explained everything in understandable terms. I realised early on that there were no "stupid" questions with them, which gave me a lot of confidence in asking about any points that I had doubts about. They made what can be a difficult process much much easier. I felt, at every stage, that I was in good hands

27 June 2024
MortgageLine logo

Reply from MortgageLine

Thank you for your positive review, we are delighted you found the service helpful!
We wish you the very best, Michael & The Mortgageline Team

Rated 5 out of 5 stars

It takes a while to complete mortgage…

It takes a while to complete mortgage application and get approval from the bank. However mortgageline people were always on it and informed us straight away.
We had very good experience working with Jan, we recommended them sincerely.

20 June 2024
MortgageLine logo

Reply from MortgageLine

Thank you for your kind review, we are very grateful.
Wishing you the very best in your new home,
Jan & The Mortgageline Team

Rated 5 out of 5 stars

I found Mortgage line to be very reliable …

I found Mortgage line to be very thorough, aways keeping me in the loop through the whole process.

20 June 2024
MortgageLine logo

Reply from MortgageLine

Thank you for your positive review, we are very grateful. Wishing you the best, Mayur & The Mortgageline Team

Rated 5 out of 5 stars

Thank you from the bottom of my heart…

Thank you from the bottom of my heart for all the support and implications to all Mortgage Line team and in special to Mihaela who was giving her best assisting us in the mortgage process.
I am highly recommend Mortgage Line.

1 July 2024
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you so much for your lovely review, it was a pleasure working with you too.
Wishing you lots of happiness in your new home, Mihaela & The Mortgageline Team

Rated 5 out of 5 stars

Fantastic service

Jan and the team at MortgageLine were there every step of the way to assist us in navigating the purchase of our first home. From finding the best mortgage that suits our needs to talking us through a detailed breakdown of health insurance and mortgage protection packages, they were always available to answer any questions and clear up any concerns we had. We would not have been able to secure our home without their stellar and in-depth service. The cost was also minimal, particularly compared to some other leading competitors. I can't recommend them highly enough.

4 July 2024
Unprompted review
MortgageLine logo

Reply from MortgageLine

Thank you for your great review, we really appreciate it! And we are so happy you found our service to be helpful and great value.
Wishing you the very best, Jan & The Mortgageline Team

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