Words will not do justice to how good the team at Mortgages first have been to us. We will be forever thankful for the work Gosia and Lauren did for us. Gosia especially was always happy to... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As first-time buyers, we couldn’t have asked for better support than from Phil and Matthew. They took the time to explain the whole mortgage process clearly and made sure we felt confident and informe... See more
Company replied
We used Mortgages first to help us obtain our first time buyer mortgage. We had the pleasure of working with Graham who was amazing. He helped us from start to finish and put our minds at ease if ther... See more
Company replied
Our journey began 6 months ago and could not have done this without the amazing Laura Dowsett who helped us to get where we are now. My son David has been guided and updated on his first purchas... See more
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Company details
- #51 of 88 best companies in Mortgage broker
Written by the company
New Build Mortgage Specialists, providing professional regulated advice to customers wishing to buy a new home.
Contact info
Strover House, Crouch Street, CO3 3ES, Colchester, United Kingdom
- 01206731800
- enquiries@mortgages-first.co.uk
- mortgages-first.co.uk
4.9
Excellent
463 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brad was the real deal with advice made…
Brad was the real deal with advice made me understand all aspects
1 July 2025
Unprompted review
Reply from Mortgages First
Hello, we love hearing about our customer’s experience and are delighted to hear you are happy with our service. Thank you for your 5 star review!
Andrew and Ebony were both fantastic
Andrew and Ebony were both fantastic. They arranged everything for my mortgage renewal, kept me up-to-date on everything and made it a really easy process.
11 June 2025
Reply from Mortgages First
Hello, thank you for the fantastic review, we are happy we could be of assistance and appreciate you sharing your positive experience!
Very good service.
Very good service.. I appreciate all the members of staff . You made my processing easier . I received home key without any stress. Thank you..❤️
31 August 2024
Reply from Mortgages First
Hello, thank you so much for the 5 star review! If any of your friends or family need assistance, please let them know about us, we would be happy to help!
Friendly and professional service.
29 June 2025
Unprompted review
Reply from Mortgages First
Hello, we appreciate the fantastic review and are happy we could be of assistance. If there is anything else we can help you with in future please let us know!
Scott Hillier has been very helpful
5 June 2025
Reply from Mortgages First
Hello, thank you for leaving us a lovely review, we are delighted to hear you were happy with our services and look forward to helping you again in the future!
Good communication and excellent…
Good communication and excellent explanation of our mortgage options
4 June 2025
Reply from Mortgages First
Hello, thank you for leaving us a lovely review, we are delighted to hear you were happy with our services and look forward to helping you again in the future!
Effective all round
They took care of me throughout the process. Paul was amazing and gave his very best to get me my mortgage offer.
You guys rock!!
20 June 2025
Reply from Mortgages First
Hello, thank you for the fantastic review, we are happy we could be of assistance and appreciate you sharing your positive experience!
Exceptional Service – Highly Recommended for First-Time Buyers!
As first-time buyers, securing a mortgage felt like a daunting process—but the team at Mortgages First made it feel smooth and manageable from day one. They worked incredibly hard to get our mortgage approved and were always helpful, professional, and reassuring every step of the way.
Leah, Andrew, Jonathan, Carly, and Tony were all amazing. They truly listened to our needs and focused on solutions, always advising us on how things could be done rather than highlighting the negatives. That positive, proactive approach made all the difference.
The whole process felt well-organized and supportive, and we always felt like we were in good hands. Thanks to their dedication and expertise, we’re now in our dream home.
We can’t thank them enough—and we’d highly recommend their services to anyone, especially fellow first-time buyers.
Thank you again for everything!
18 June 2025
Unprompted review
Reply from Mortgages First
Hello, thank you for the fantastic review, we are so pleased to hear that we made your experience a positive one and that you would recommend our service!
Sarah Button is an absolute star!
Sarah Button is an absolute star!!
Jenny C has also been great on keeping us up to speed with the progress with Enact
3 June 2025
Reply from Mortgages First
Hi, thank you so much for taking the time to leave us a 5 Star Review! We are committed to delivering high quality service to our customers so we are always delighted to hear about your experience!
Very informative and clarified all the…
Very informative and clarified all the doubts
17 June 2025
Unprompted review
Reply from Mortgages First
Hello, we are delighted that you are happy with our services. Your review is really appreciated, thank you for sharing your positive experience.
5* for Charlie
Charlie was excellent, very accommodating and helpful when I needed a financial qualification for a new build property. He went through everything quickly and confidently, and wasn't too pushy when recommending their mortgage advisor services.
17 June 2025
Unprompted review
Reply from Mortgages First
Hello, we love hearing about our customer’s experience and are delighted to hear you are happy with our service. Thank you for your 5 star review!
Great team and great Service
You made our experience great and seamless within a very reasonable time frame.
15 May 2025
Reply from Mortgages First
Hello, we love hearing about our customer’s experience and are delighted to hear you are happy with our service. Thank you for your 5 star review!
Very efficient service
Very efficient service. Easy to book in and arrange a meeting with them. Very professional and polite. Clear information given about the products on offer.
24 May 2025
Reply from Mortgages First
Hello, thank you for the fantastic review, we are happy we could be of assistance and appreciate you sharing your positive experience!
Reply from Mortgages First
Hi, thank you so much for taking the time to leave us a 5 Star Review! We are committed to delivering high quality service to our customers so we are always delighted to hear about your experience!
Everything from start to finish was…top notch
Everything from start to finish was exceptional. From first contact to the actual consultation we were kept up to date and advised thoroughly. The service Graham and team provided is top notch
9 June 2025
Reply from Mortgages First
Hello, thank you for the fantastic review, we are happy we could be of assistance and appreciate you sharing your positive experience!
Quick, amazing service
Me and my partner had our first telephone conversation with Charlie Partridge today. We were pleased with how easy it was, and how the overall service was. We emailed Charlie about an hour later with a different query, and he jumped straight on with a call back to run through our options. Overall great service and booked in a follow up call for 3 weeks time. Thank you so much - we're really satisfied and looking forward to working with you further
14 June 2025
Unprompted review
Reply from Mortgages First
Hello, thank you for the 5 Star Review! We really appreciate you using our services and sharing your positive experience!
Reply from Mortgages First
Hello, we appreciate the fantastic review and are happy we could be of assistance. If there is anything else we can help you with in future please let us know!
Reply from Mortgages First
Hello, thank you for the fantastic review, we are happy we could be of assistance and appreciate you sharing your positive experience!
Thank you so much
Thank you so much for your help! You guys made a stressful situation such an easy experience!
Matt was a lovely advisor and gave us a lot of support whilst figuring out our Mortgage and Life Insurance. He was very informative and kept us up to date as things went through their process.
12 June 2025
Unprompted review
Reply from Mortgages First
Hello, thank you for the 5 Star Review! We really appreciate you using our services and sharing your positive experience!
Really a great and profesional team all…
Really a great and profesional team all so well presented and clear, every time updates with the latest news . Thank you so much for all your help.
12 June 2025
Unprompted review
Reply from Mortgages First
Hello, we love hearing about our customer’s experience and are delighted to hear you are happy with our service. Thank you for your 5 star review!
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