Words will not do justice to how good the team at Mortgages first have been to us. We will be forever thankful for the work Gosia and Lauren did for us. Gosia especially was always happy to... See more
Company replied
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Review summary
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Reviews shaping this summary
As first-time buyers, we couldn’t have asked for better support than from Phil and Matthew. They took the time to explain the whole mortgage process clearly and made sure we felt confident and informe... See more
Company replied
We used Mortgages first to help us obtain our first time buyer mortgage. We had the pleasure of working with Graham who was amazing. He helped us from start to finish and put our minds at ease if ther... See more
Company replied
Our journey began 6 months ago and could not have done this without the amazing Laura Dowsett who helped us to get where we are now. My son David has been guided and updated on his first purchas... See more
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Company details
- #51 of 88 best companies in Mortgage broker
Written by the company
New Build Mortgage Specialists, providing professional regulated advice to customers wishing to buy a new home.
Contact info
Strover House, Crouch Street, CO3 3ES, Colchester, United Kingdom
- 01206731800
- enquiries@mortgages-first.co.uk
- mortgages-first.co.uk
4.9
Excellent
463 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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They are all absolutely amazing!
They are all absolutely amazing!! Spoke to a few different people from there and all been so helpful and honestly. Work very fast and efficient. Explain everything in great detail
Overall fantastic !
Highly recommend
6 May 2025
Reply from Mortgages First
Hello, thank you for taking the time to leave us a lovely review, we are so pleased to hear that we made your experience a positive one and that you would recommend our service!
Mortgage First provided outstanding…
Mortgage First provided outstanding service throughout the entire mortgage application process. Andrew Goldring was incredibly professional and knowledgeable, offering clear and expert advice that made everything feel smooth and straightforward. When Andrew passed the case to the next team, they continued the same high standard of service, delivering exceptional results with efficiency and care. The seamless teamwork and dedication of everyone involved ensured a stress-free experience, making the whole journey effortless. If you're looking for a mortgage team that works flawlessly together and prioritizes customer satisfaction, Mortgage First is an excellent choice!
10 April 2025
Reply from Mortgages First
Hello, we are delighted that you are happy with our services. Your review is really appreciated, thank you for sharing your positive experience.
Great service provided by Mortgages…
Great service provided by Mortgages First to find a good mortgage rate deal and they provided good advice on associated insurance requirements. It totally relieved my stress of dealing with re-mortgage. I would strongly recommend anyone from using their service.
28 April 2025
Reply from Mortgages First
Hello, thank you for leaving us a lovely review, we are delighted to hear you were happy with our services and look forward to helping you again in the future!
Excellent service
Matt was so helpful. Talked me through the process so that I understood.
1 April 2025
Reply from Mortgages First
Hi, thank you so much for taking the time to leave us a 5 Star Review! We are committed to delivering high quality service to our customers so we are always delighted to hear about your experience!
Reply from Mortgages First
Hello, we love hearing about our customer’s experience and are delighted to hear you are happy with our service. Thank you for your 5 star review!
Big thanks to David McCullough and the…
Big thanks to David McCullough and the team for all his help and thorough explanation on helping me and my partner. Very professional!
25 April 2025
Unprompted review
Reply from Mortgages First
Hello, thank you for the 5 Star Review! We really appreciate you using our services and sharing your positive experience!
Exceptional Guidance from Bradley Artus
We had an excellent experience speaking with Bradley Artus today. He was incredibly helpful, professional, and knowledgeable, taking the time to patiently answer all our enquiries in detail. Bradley explained everything clearly, making what could have been a confusing process feel simple and manageable. We’re so grateful for his guidance and couldn’t have asked for better service. Thank you, Bradley, for your outstanding help today!
24 April 2025
Unprompted review
Reply from Mortgages First
Hello, we are delighted that you are happy with our services. Your review is really appreciated, thank you for sharing your positive experience.
Charlie Partridge
Charlie Partridge is very knowledgeable and super helpful in our query for the mortgage for new house. He quickly addressed all my queries and made the experience of mortgage pretty smooth. I would highly recommend Mortgages First services to everyone and thankful to Charlie's exceptional support.
23 April 2025
Unprompted review
Reply from Mortgages First
Hi, thank you for recommending us in your review! We are so pleased to hear that we made your experience a positive one!
Would highly recommend Mortgage First!
Thomas Haughton and Charlotte Adams were brilliant, very efficient, knowledgeable and helpful - a very quick and speedy process!
Would highly recommend Mortgage First, a top and personalised service.
16 April 2025
Reply from Mortgages First
Hello, thank you for taking the time to leave us a lovely review, we are so pleased to hear that you would recommend our services!
Excellent service
I couldn’t be happier with the exceptional service provided by Abi Harvey. From start to finish, they were professional, knowledgeable, and truly dedicated to finding the best mortgage solution for my needs. They took the time to explain every step clearly, answered all my questions patiently, and made the entire process stress-free. Thanks to their expertise. I highly recommend Abi to anyone looking for a trustworthy and highly skilled mortgage advisor. 10/10.
10 April 2025
Reply from Mortgages First
Hello, thank you for the fantastic review, we are so pleased to hear that we made your experience a positive one and that you would recommend our service!
Fantastic service from M/1st as…
Fantastic service from M/1st as usual...Jack very professional abd efficient...
22 April 2025
Reply from Mortgages First
Hello, we are delighted that you are happy with our services. Your review is really appreciated, thank you for sharing your positive experience.
I am grateful to have Julia as my…
I am grateful to have Julia as my adviser. She consistently finds the best options for us. I would like to thank Mortgage First for having Julia as a member of your team. She demonstrates exceptional efficiency and possesses strong interpersonal skills, ensuring that tasks are completed effectively. This is not my first experience with Julia; it marks my third engagement, and I am pleased to recommend her services to my family and friends.
8 April 2025
Reply from Mortgages First
Hello, thank you for taking the time to leave us a lovely review, we are so pleased to hear that we made your experience a positive one and that you would recommend our service!
The entire team provides an excellent…
The entire team provides an excellent service to me, walking me through the journey of mortgage processing seamlessly.
20 April 2025
Reply from Mortgages First
Hi, thank you so much for taking the time to leave us a 5 Star Review! We are committed to delivering high quality service to our customers so we are always delighted to hear about your experience!
Charlie and Brad has been super helpful…
Charlie and Brad has been super helpful and patience. Addressed all my concerns in a professional way. Always good to know the options I have before making a decision.
20 April 2025
Unprompted review
Reply from Mortgages First
Hello, thank you for the 5 Star Review! We really appreciate you using our services and sharing your positive experience!
Mortgage process has been very well…
Mortgage process has been very well explained. From the beginning till end proper support and guidance was rendered by David and Lauren
9 April 2025
Reply from Mortgages First
Hello, thank you so much for the 5 star review! If any of your friends or family need assistance, please let them know about us, we would be happy to help!
Reply from Mortgages First
Hello and thank you for your review. If you have any specific feedback or improvements that you would like to discuss with us, please call us on 01206 731800 and ask for Amanda.
Bradley Artus was so helpful and…
Bradley Artus was so helpful and knowledgeable. Excellent communication, he answered all my questions. Really good experience, thank you
8 April 2025
Unprompted review
Reply from Mortgages First
Hello, we love hearing about our customer’s experience and are delighted to hear you are happy with our service. Thank you for your 5 star review!
Charlie
Charlie Partridge was very helpul and explained for me to understand.
6 April 2025
Unprompted review
Reply from Mortgages First
Hi, thank you so much for taking the time to leave us a 5 Star Review! We are committed to delivering high quality service to our customers so we are always delighted to hear about your experience!
Bradley was welcoming and attentive he…
Bradley was welcoming and attentive he explained everything in detail and made the whole process very easy and stress free thanks
13 April 2025
Unprompted review
Reply from Mortgages First
Hello, we are delighted that you are happy with our services. Your review is really appreciated, thank you for sharing your positive experience.
Bradley is great!
Bradley is great, super helpful and knowledgeable with assisting us to get what we needed out of a mortgage.
13 April 2025
Unprompted review
Reply from Mortgages First
Hello, thank you for the fantastic review, we are happy we could be of assistance and appreciate you sharing your positive experience!
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