Mortgages First Reviews 

Charlie was excellent. Very professional and got things moving very quickly. Highly recommend.

Bradley Artus was brilliant. He was really clear and explained everything properly. Overall it was a quick and easy process. I would recommend

I was lucky enough to have Leah Saunders as my initial contact to guide me through the mortgage process before being transferred to Matt Odell as my mortgage advisor.
I can't fault Leah in any way at all - her customer service was second to none and she was always an absolute joy to speak with. She had the perfect balance of friendliness and professionalism and always went above and beyond to help in any way that she could - even if it meant listening to me rant on about solicitors driving me up the wall!
Leah regularly checked in with me to find out how things were going and showed genuine care and interest in my own personal circumstances and housing journey. I had mentioned that I found the process daunting and she was always reassuring and warm, never making me feel as though any question was too stupid. She was also brilliant with communication and correspondence - she'd reply very quickly to any queries and would always let me know when I could expect an answer back on anything to keep me in the loop of time scales. We got on so well that I genuinely got a little sad when I was told I'd be passed on to a different advisor for the next step in the process! However, though I haven't had my meeting with Matt yet, based solely on my conversations and interactions with Leah, I trust and have full confidence that he and the rest of the Mortgages First team will also provide a friendly, helpful and flawless customer service experience. I highly recommend Mortgages First!

My advisor Graham is fantastic and worth his weight in gold. He explained everything thoroughly and made me feel at ease. My mortgage application submission was really straightforward and my offer came through swiftly. My only negative comments would be about AHEAD of my mortgage appointment - I felt quite hounded by Charlie who I originally spoke to for a qualification and I really do not appreciate feeling pressurised. It was unnecessary bearing in mind I knew I wanted to deal with Graham for my application. It could well have put me off if I was less familiar with the company.

Charlie was really helpful.

Excellent staff and very easy processes that made the application very simple to complete. Lots of communication on progress, could not be more happier.

Scott was really helpful and professional
Thank you

Good Service

Charlie was very professional and helpful, he took the time to explain the process and how it all works. It was pleasure to work with him - thanks Charlie!

The efficiency of doing things is very high. Therefore, I recommend this company.

Jack my advisor was phenomenal - clear, helpful and informative at every step of the way. I can't speak highly enough of his professionalism and the quality of the support I received, making a daunting task much more manageable

Kay was brilliant. She explained everything very well and helped us to find the best deal suitable for our needs.
Mortgages first are always transparent and great at communicating.

We were dealing with the Mortgages
First to renew our mortgage, and the experience was outstanding from start to finish. The team was professional, knowledgeable, and incredibly efficient in guiding us through the process. They took the time to understand our needs, provided clear explanations of our options, and secured a great rate for us. Their attention to detail and commitment to customer service made the entire renewal process smooth and stress-free. We truly appreciate their support and highly recommend Mortgages First to anyone looking for expert mortgage services.

Mortgages First take care of my mortgage since 2015, all good.

Very knowledgeable and easy to talk to! Bradley was invaluable from start to finish, and I have come away feeling at ease and better understanding of the application process. I will be recommending Bradley and Mortgage First's services.

It was very nice speaking with Charlie Partridge , it’s very quick and straightforward

Since we bought our new build home in 2015 we’ve used Mortgages first for past 10 years now and they have been very helpful and reliable.I’ve put all my trust in them.They have been a huge help in finding a mortgage that suits us without any financial stress.They will help you with any questions you have and check the market for the best rates available. The advisors are very friendly and they will talk you through a variety of products that are available.

Sarah and Leah are just fantastic - so supportive.

Absolutely brilliant.
Very personable and gave the impression that nothing was too much trouble. Took the time to explain everything through fully and made sure I understood the small print! Genuinely couldn't recommend these guys enough.
Thank you!

Bradley from Mortgage first made applying for a mortgage easy. He explained everything clearly and concisely. He answered all of questions and gave us piece of mind. I would definitely recommend Mortgage First for exceptional services