As usual, another Great experience with Morton Michel. I've been with them for 14 years and find them absolutely brilliant. Whenever I need a policy tweaked or I have a question about my policy. th... See more
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With over 55 years’ experience, Morton Michel is known as the UK’s leading childcare insurance specialist. They are renowned for their tailored policies, excellent service, integrity and competitive premiums.
Morton Michel
Written by the company

- Childcare Insurance Specialist
- Morton Michel expertly insure over 40,000 childcare settings and early years practitioners including nurseries, pre-schools, childminders, nannies, children's activity groups, out of school clubs, educational/sporting groups, holiday play schemes, parent and toddler groups and indoor play centres.
- Discount and Benefits
- Insure your childcare business through Morton Michel and receive automatic FREE entry to the ChildCare Club, giving you and your team an array of fantastic benefits such as FREE RoSPA-accredited, CPD-certified online training courses, FREE downloads including business forms and educational posters, amazing discounts on days out to the UK's top attractions, savings with Haven holidays and a monthly e-newsletter plus many more substantial benefits.
- Free Early Years Training
- Take out a policy with Morton Michel and receive a FREE user account from flick learning giving you access to over 50 RoSPA-accredited, CPD-certified online courses! Includes training courses on child protection, equality and diversity, health and safety and many more. On top of this free account, using an exclusive Morton Michel discounted rate you can buy extra accounts for your staff. Buy a block of 5 accounts for your staff at just £75 plus VAT for a whole year’s access!
Contact info
6th Floor, Knollys House, 17 Addiscombe Road, CR0 6SR, Croydon, United Kingdom
- 0330 058 9861
- customerservice@mortonmichel.com
- mortonmichel.com
Hasn’t replied to negative reviews
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Easy and painless pleasant gentlemen…
Easy and painless pleasant gentlemen and done his job with a great manner
Very happy with the service
Very happy with the service, thanks Gemma!! The policy itself gives reassuring cover for the childcare sector but they need to be more 'recruitment agency' friendly in terms of the form questions and the cover because I am covered for things I don't need and as such maybe could be reflected in the price.
There have been some improvements since…
There have been some improvements since Covid lock down which are good. For example, a business like mine with more than one setting, caring for children from the same school, are no longer required to have individual insurance policies for each premises. They are now all under one policy, although there seems to be no savings with this so I am not sure why. Covea is now gone as insurer. Covea did not pay out for revenue protection under my GOLD policy because they said: "Covid 19" was not on their list of notifiable infections and diseases. Every other possible notifiable infection was on their list, but of course not covid 19! Flick Training offer is excellent.
Renewing my policy was pretty easy and MM staff were polite and helpful. Help lines are also good along with discounts.
Just spoke with Steven this morning…
Just spoke with Steven this morning extremely nice man very helpful and professional, great service
Very efficient service from everyone
Very efficient service from everyone, particularly Charlotte
Renewing our Insurance policy
Naomi was really professional and accomodateing with dealing with my queries. She was really easy to talk to and made me feel at ease straight away. Very thorough and made sure the insurance cover was the right one for our setting. Also, the incentive to have Flick will be a huge benefit for our setting. Thankyou so much!
Excellent service. Great prices.
A friend recommended Morton Michel and I'm so glad they did. Excellent service and great cover. Chatted to the team twice as I was unsure what cover to get and they were so helpful and kind. Thank you Mia for talking me through everything!
We have been with Morton Michel for 20…
We have been with Morton Michel for 20 years and always excellent service. We recently changed to a Limited Company and changing the Policy to this new status has been painless. It was dealt with efficiently and at all times explained where it differed. Thank you very much to Antony for his time and support.
Emma has been really helpful in…
Emma has been really helpful in supporting us through the process of signing up with Morton Michel. We are really pleased with the benefits and flexibility the package offers us, thank you.
Found Mia Holland to be extremely…
Found Mia Holland to be extremely helpful! I'd recommend Morton Michel
Excellent service from Emma Taylor &…
Excellent service from Emma Taylor & Joanne. We decided to move to Morton Michel after being with another company for 19 years. Emma was so efficient and gave us a good price in a timely manor. Thank you.
Excellent service
Excellent service, quick, friendly and knowledgeable
Would highly recommend and…
Mia was extremely helpful and thorougher with the policy I was taking out. She took the time to go over all aspects before taking the childminding insurance out.
This company came highly recommended to me through a childminding forum on Facebook.
Also then additional aspects of the policy are a great help
Gaynor Fraser was extremely helpful in…
Gaynor Fraser was extremely helpful in getting me the best car insurance deal she could, in a very limited time. Thank you for all your help!
Thank you Mia Holland for help and very…
Thank you Mia Holland for help and very good service today
Mia was exception and provided such…
Mia was exception and provided such friendly and helpful advice, always clear and went the extra mile. Thank you! As a new customer I needed a bit more help and advice and she was great:
Special thank you to Mia Holland for…
Special thank you to Mia Holland for her exceptional customer service. I am a new customer to Morton Michel, having recently opened my own business. Mia explained everything in great detail in regards to my insurance cover and went the extra mile in terms of getting back in touch with me about a new quote. She was very warm and friendly to speak to and I cannot thank her enough for her clarity and delivery of service.
Great experience both staff I spoke to…
Great experience both staff I spoke to were kind and patient. Very efficient too.
I did speak to Mia today about my…
I did speak to Mia today about my policy,she was amazing and friendly explaining everything
Thank you very much for your time with me and I do appreciate what you did with me today .
Than you
Mervat
Wonderful Mia
Mia was amazing, very patient and not in the slightest bit pushy.
Very knowledgeable, friendly and just lovely.
Many thanks
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