Platform works fine. The surcharge is not that abusive, however the amount of personal data they ask for every attendee is crazy. Why do you need phone number, address, email and date of birth for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always a great experience with moshtix! I have bought many festival/gig tickets with them! The only issues I have is sharing the tickets with other people if I am buying multiple tickets it doesn’t se... See more
Company replied
I should be able to also get a return for change of mind. Maybe do a trend analysis and see how many people don’t even show up with this option and plan accordingly. If you want us to support DJs, DJs... See more
Well it was straight forward ! Not having to give dates of birth was a Better process, especially when you are ordering for a group! DOB are not necessary ! We should be able to on sell to a fami... See more
Company details
Written by the company
Moshtix is an industry leading General Admission ticketing provider, specialising in live music and entertainment events. Launched in 2003, our longevity is based around our industry-leading technology that caters for self-service, full service and white label offerings, backed by a team of highly experienced industry professionals. We work with some of the country's most iconic festivals and live music venues, as well as providing ticketing and marketing services to the dance music, comedy, cinema, arts & culture and entertainment sectors nationally. The Moshtix platform provides a seamless connection between our clients, ticket buyers and the artist, at a fair price to help people discover, share and experience the live entertainment they love.
Contact info
4.0
Great
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Most customer-friendly way to get tickets
The process was fast and easy to use without needing an account to log into
30 May 2025
Easy to book and immediate receipt with…
Easy to book and immediate receipt with tickets - many thanks
30 May 2025
Can't add in wallet
30 May 2025
Fast and efficient
Fast and efficient. Very happy with the service, looking forward to the concert!!
30 May 2025
be a legend, please
I should be able to also get a return for change of mind. Maybe do a trend analysis and see how many people don’t even show up with this option and plan accordingly. If you want us to support DJs, DJs should also be doing the same. Supporting fans, most importantly, through financial security.
30 May 2025
EASY TO BUY THE TICKETS
30 May 2025
Ivy replied swiftly to my email which…
Ivy replied swiftly to my email which made my purchase smooth WELL DONE IVY 💐
30 May 2025
Quick and easy
30 May 2025
Easy and fast to use
30 May 2025
Easy to book tickets.
29 May 2025
Pretty easy to book
29 May 2025
Too many fees
Why so many fees, transaction fee, fee to receive a text message, idk... Otherwise the process was smooth and straightforward
29 May 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.