Platform works fine. The surcharge is not that abusive, however the amount of personal data they ask for every attendee is crazy. Why do you need phone number, address, email and date of birth for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Always a great experience with moshtix! I have bought many festival/gig tickets with them! The only issues I have is sharing the tickets with other people if I am buying multiple tickets it doesn’t se... See more
Company replied
I should be able to also get a return for change of mind. Maybe do a trend analysis and see how many people don’t even show up with this option and plan accordingly. If you want us to support DJs, DJs... See more
Well it was straight forward ! Not having to give dates of birth was a Better process, especially when you are ordering for a group! DOB are not necessary ! We should be able to on sell to a fami... See more
Company details
Written by the company
Moshtix is an industry leading General Admission ticketing provider, specialising in live music and entertainment events. Launched in 2003, our longevity is based around our industry-leading technology that caters for self-service, full service and white label offerings, backed by a team of highly experienced industry professionals. We work with some of the country's most iconic festivals and live music venues, as well as providing ticketing and marketing services to the dance music, comedy, cinema, arts & culture and entertainment sectors nationally. The Moshtix platform provides a seamless connection between our clients, ticket buyers and the artist, at a fair price to help people discover, share and experience the live entertainment they love.
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to navigate through and easy to…
Easy to navigate through and easy to fill in details and find what I was looking for really happy.
Way too many questions just to get a…
Way too many questions just to get a ticket.
Why on earth do you need to ask if I’m non-binary?
Was easy to navigate 👍👍
Easy trouble free journey!
Really simple & clear to use
Was not quick
Was not quick, stressful trying to gather the information they requested for the friends and family i Was also buying tickets for.
Easy to navigate making the experience…
Easy to navigate making the experience run smoothly
straightforward to negotiate the…
straightforward to negotiate the process and automated where possible.
Works Well.
Very easy process
Very easy to book tickets and receive…
Very easy to book tickets and receive email confirmation with our tickets.
Quick and easy to register
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








