We have been using Motia fuel cards for a few months now, we decided to change after we were contacted by Harry and so far our experience has been nothing but positive. Harry calls regular to make... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From the start Ms Safina Mohammed has been looking after me and not only until she managed to get me registered, but even afterwards. Customer service and after sale services is brilliant and Safin... See more
Company replied
Excellent service from Jade and Motia Really happy with the service I’ve received from Motia. Everything has been straightforward and professional, and Jade has been brilliant throughout. She’... See more
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James Chambers (my account manager) calls me every week advising me of what the fuel prices are doing weather I use his fuel card or not, fully understanding the trying times at the moment with fuel... See more
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Company details
About Motia
Written by the company
Welcome to Motia!
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Managing a business means making constant decisions. The difference between running smoothly or into problems is having the right information when needed.
Contact info
Alexandra House, Lawnswood Business Park, LS16 6QY, Leeds, United Kingdom
- 0113 298 1000
- motia.com
4.4
Excellent
3k reviews
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First class customer service !
First class customer service !
Fantastic experience from start to finish in having a camera & tracker installed !
The communication regards installation date, location etc. was first class on from Motia, whilst the fitter, Carl, was brilliant.
He explained each step of the way what he was doing, and why, whilst also taking extreme care with my car.
Would one million percent recommend both Motia and their chosen installation partners.
11 September 2026
Unprompted review
Reply from Motia
Hi Stewart
Thanks for the wonderful 5 star review!
We're pleased to hear that your installation experience was smooth from start to finish and that Carl delivered such excellent service. We appreciate your recommendation and thank you for choosing Motia.
All the best
Motia
Happy Customer
Jordan provided fantastic customer service, working hard to ensure we are happy with the service/product.
15 September 2026
Unprompted review
Reply from Motia
Hi Simon
Thanks for the 5 stars!
We're delighted to hear that Jordan has provided such a fantastic service. We'll make sure he sees this.
All the best
Motia
Fantastic
We have been working with Micheal for the last couple of months and his customer service has been nothing but excellent, he has gone above and beyond to ensure that we have everything we need.
15 September 2026
Unprompted review
Reply from Motia
Hi
Thanks for taking the time to leave us 5 stars!
We're pleased to hear that Michael has provided such excellent service and gone above and beyond. We appreciate your kind words and will make sure to share this with him.
Thanks again
Motia
Great Service!
So far our experience with Motia has been great - Jordan Saddique has been a massive help. Any queries were answered promptly and helped massively with setting up our cards.
Our price has remained competitive with other providers.
14 September 2026
Unprompted review
Reply from Motia
Hi Dan
Thanks for the fantastic 5 star review!
We're glad to hear that Jordan made the setup process smooth and was on hand to help with any queries. We'll make sure to pass on the positive feedback.
All the best
Motia
Reply from Motia
Hi
Thanks for taking the time to leave us 5 stars!
We're pleased to hear that you've had a great experience so far and appreciate your support.
All the best
Motia
Great service from Michael
Really happy with the service from Motia Fuel Cards. Michael has always been really helpful and quick to respond whenever I’ve had a question or needed anything. Great customer service and easy to deal with. Would definitely recommend Michael and the team!
14 September 2026
Unprompted review
Reply from Motia
Hi Andrei
Thanks for the 5 star rating!
It's wonderful to hear that Michael has provided such helpful and responsive support whenever you've needed it. We'll share your kind words with him.
Thanks again
Motia
Very well looked after by Harry…
Very well looked after by Harry Illingworth, our account manager.
Always kept up to date with price changes.
Jamie, The Blue Walnut Cafe Ltd, Torquay
14 September 2026
Unprompted review
Reply from Motia
Hi Jamie
Thanks for the 5 star rating!
It's great to hear that Harry has looked after your account so well and kept you up to date with pricing changes. We'll share this feedback with him.
All the best
Motia
Great company to work with
Motia are great company to work with, we have multiple fuel cards and they are usually either the cheapest or not far off, so 1 call to our account manager Warren usually gets them down to cheapest. I would highly recommend
14 September 2026
Unprompted review
Reply from Motia
Hi Stefan
Thanks for the amazing 5 star review!
We're delighted to hear you're happy with our fuel cards and the support Warren provides. We'll make sure to let him know.
All the best
Motia
From start to finish great customer…
From start to finish great customer service very well explained and everything that you need all set up for you great people
3 September 2026
Reply from Motia
Hi Pat
Thanks for the fantastic 5 star review!
We're pleased to hear that you received great customer service from start to finish and that everything was clearly explained and set up for you.
All the best
Motia
Received an invoice with an annual card…
Received an invoice with an annual card fee attached.
So I closed my account and asked for the charge to be removed. They refused as "I'd used the card after the charge"
I only found out about the charge on my statement and not given notice of the fee.
So, I'll have my day in court as I'm not paying it.
Pity as I'd been an account holder for years with no issue before this.
10 September 2026
Unprompted review
Reply from Motia
Hi Scott
Thanks for taking the time to share your feedback.
We're sorry to hear about your experience. We have forwarded this to your account manager and they will be in touch shortly to help resolve this.
Thanks
Motia
Scam card services,
Scam card services,
Sounds great when you sign up and for the first few weeks then the price hikes up, generally higher than the pump price.
Wouldn’t recommend
11 August 2026
Unprompted review
Reply from Motia
Hi Alex
Thanks for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.
We have forwarded this to your account manager and they will be in touch shortly to help resolve this.
Thanks
Motia
Very good tracker system
very good system and support are very quick to help with any issues
11 September 2026
Unprompted review
Reply from Motia
Hi Frazor
Thanks for the 5 stars!
We're delighted to hear that you're pleased with the tracking system and the support you've received.
All the best
Motia
Fuel Card
We have been using Motia for our Fuel Cards for the last 3 months and the service level from Safina Mohammad and the team has been great.
Daniel - Geo-flow Ltd
11 September 2026
Unprompted review
Reply from Motia
Hi Daniel
Thanks for taking the time to leave us 5 stars!
We're delighted to hear that you've had a great experience with your fuel cards over the last three months. We'll be sure to pass your kind comments on to Safina.
All the best
Motia
Fast and professional service
Fast and professional service, nothing was a problem, highly recommended!!
11 September 2026
Unprompted review
Reply from Motia
Hi
Thanks for the 5 star rating!
We're delighted to hear that you found the service fast and professional, and that our team was able to help with everything you needed.
All the best
Motia
Yesterday (10/9/26) I called and spoke…
Yesterday (10/9/26) I called and spoke the the lovely Louise.
I had a few enquiries and was at the end of my tether because my accounts were not matching the reports and the reports were not showing gross value etc.
Well after me having. Good old moan I can safely say Louise has put my fears aside and instead of cancelling I am giving my fuel card another go.
Thank you Louise.
Not only did you cheer me up after a long day with receipts (which is my pet peeve for a small one person business) but we had a good chat and a laugh as well
Faith restored
Thank you Louise !
10 September 2026
Unprompted review
Reply from Motia
Hi Kaz
Thanks for the amazing 5 star review!
We're so delighted to hear how fantastic Louise has been in helping you with your queries and that a chat with her has made such a positive difference. We'll make sure to share this with her.
All the best
Motia
Reply from Motia
Hi Paul
Thanks for the 5 star rating!
We're pleased to hear that things are going well for you.
All the best
Motia
New customer
I'm a new customer - it was so quick and simple to get set up, with friendly staff. It couldn't have been any easier or quicker!
9 September 2026
Unprompted review
Reply from Motia
Hi Andy
Thanks for the 5 stars!
We're delighted to hear how easy the set up was for you and how friendly the team have been. We will pass on the amazing feedback.
Thanks again
Motia
Benjamin is always very professional…
Benjamin is always very professional and helpful.
8 September 2026
Unprompted review
Reply from Motia
Hi
Thanks for taking the time to leave us 5 stars!
We are so glad to hear that you had such a positive experience. We'll make sure to share your kind words.
Thanks again
Motia
I've been using Motia fuel cards for my…
I've been using Motia fuel cards for my transport business and have had a great experience so far. The fuel card is easy to use, reliable, and helps manage fuel expenses efficiently.
I would especially like to thank Safina Mohammad for her excellent customer service. She has always been professional, friendly, and quick to respond whenever I needed assistance. Her support has made the whole process simple and stress-free.
I highly recommend Motia to anyone looking for a dependable fuel card provider.
Review submitted by Enache Ionut Chiosa.
8 September 2026
Unprompted review
Reply from Motia
Hi
Thanks for your fantastic 5 star review.
We're delighted to hear our fuel card is helping your business run smoothly and that you've received excellent support from Safina. We'll make sure to share this with her.
All the best
Motia
When you try to call Motia the phone rearly ever gets answered
When you try to call Motia, the phone is never answered and eventually cuts you off. Also Brendon never returns phone calls or replies to emails with queries.
24 August 2026
Reply from Motia
Hi
Thanks for taking the time to share your feedback.
We're sorry to hear about your experience. We have forwarded this to your account manager and they will be in touch shortly to help resolve this.
Thanks
Motia
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