Haven’t unpacked it yet but the packaging is all intact and delivery time was excellent. Same about the FedEx driver that decided to rearrange my drive to get out in his huge van, all the other driver... See more
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See what reviewers are saying
I purchased some inline ball joint ends, very small items and paid £7 for next day shipping, which was more expensive than the actual item and ordered well within their cut off time and they took 2 da... See more
Company replied
I reached out to this company 3 times by email to get some advice about gas springs for a Hymer Exsis, starting 11th October 2025. As I didn't get a reply or acknowledgement I gave them a 1... See more
Company replied
I wanted to fit a locking ‘T’ handle to the boot of my Watsonian sidecar in place of the simple quarter-turn key lock fitted as standard. There are plenty of chrome plated die-cast zinc handles out th... See more
Company details
- Spring supplier
- Manufacturing & Industrial Consultant
- Industrial engineer
- Industrial equipment supplier
- Manufacturing Service
Written by the company
Metrol Motion Control is involved in all aspects of motion control within a wide range of industries and markets. The Metrol approach to motion control is to work with our customers to make sure they have the right solution, the product is designed and engineered to suit the application and the supply is organised, so stock and logistics deliver the product at the right time.
Contact info
5 Clayfield Close, Moulton Park Industrial Estate, NN3 6QF, Northampton, United Kingdom
- 01604499332
- sales@metrol.com
- motioncontrol.metrol.com
4.3
Excellent
151 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Ordered a standard 200mm piston but it turned out the one I was replacing was a modified one which had a 185mm stroke. Metrol Springs took it back and adjusted it so it now fits free of charge. Excellent product and customer service.
9 August 2023
.quality product well described and…excellent service
.quality product well described and fast delivery.
18 August 2023
Unprompted review
Now that's customer service.
I got exactly what I wanted at a great price.
Delivery was exceptional ...quick ...no fuss...and bang on when they said it would be.
I have no hesitation recommending this company
Five stars deserved.
Many thanks.
Richard Cyrka.
10 August 2023
Unprompted review
Great quality products and super fast…
Great quality products and super fast delivery service, and decent prices. I keep coming back to find more things and generally find what I need! Happy to recommend these guys!!
11 August 2023
Unprompted review
The sizing and descriptions do not…
The sizing and descriptions do not match on the web site and actually what gets sent out. Shame
25 July 2023
Reply from Metrol Springs Ltd
Thank you for taking the time to leave a review, I do apologise that you have not had a good experience with us, however we always recommend getting in touch if you are unsure what gas strut to purchase. Also if you have any suggestions on how we can improve the customer experience on our website we'd love to hear back.
gast strut ordering
Easy to enter specifications of strut I needed. Easy ordering and paying. Quick delivery.
27 July 2023
fantastic service
Metrol Springs had the order picked packed and on the road within a mater of hours, package was delivered the next day.
This was done on a standard delivery schedule.
Door fixed, truck back on the road within an hour of receiving the parts. Fantastic service
27 July 2023
Always a pleasure to purchase from Metrol Springs
Always easy to find what I am looking for and with the comprehensive details of the items it makes it so easy to make a selection and be confident that it will be correct.
Good prices and quick delivery.
Always a pleasure to purchase from Metrol Springs
31 July 2023
Unprompted review
Quality Product & Service
I ordered a replacement gas strut and it arrived super fast. I have used Metrol before and will continue to use them.
21 July 2023
Unprompted review
Exceptional customer support
I ordered a replacement strut for my campervan from the website and received the item virtually the next day. However , I had not specified the pressure required correctly due to a misunderstanding on my part. The customer support team were extremely helpfull and talked me how to resolve the issue. I returned the item and the strut was pressurised to my requirements and returned again virtually the next day. Many thanks to the customer support team for thier help. Would definitely use these guys again if the need arises.
19 July 2023
Unprompted review
Easy to use web site with a lot of…
Easy to use web site with a lot of detail to help choose from.Prompt and efficient service
26 June 2023
YOUR SERVICE WAS GOOD THE DELIVERY…
YOUR SERVICE WAS GOOD THE DELIVERY COMPANY DX LET YOU DOWN
25 June 2023
quick efficient service
quick efficient service, and the door runners I received were perfect for the job.
Good quality too.
26 June 2023
Excellent customer service on the…
Excellent customer service on the phone, sadly didn’t have the exact item in stock that I needed, However they provided me with an alternative option that was an exact match. Delivery was a little slower than I was originally advised, when I called to find out where it was they were extremely helpful once again and provided me with information I needed. Thank you
28 June 2023
Unprompted review
thourough and fast
spent ages searching for the strut I needed elsewhere, then found it easily at Metrol and it arrived the next day. Excellent.
30 June 2023
Unprompted review
Printer now tucked away…
I ordered a pair of shelve runners based on the weight of my printer (10kg). The price was fair, the delivery time was acceptable and the product arrived well wrapped and boxed. Now installed I'm delighted with the product it does as expected.
20 June 2023
Unprompted review
Prompt delivery of the item ordered
9 June 2023
Super quick delivery
So super quick delivery, ordered and delivered within 24hrs and product is perfect
7 June 2023
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