I have contacted MotoPress three times over the last few years for help. We have a unique application where we manage bunk bookings for a ski house with 60 bunks. Andre has helped me to customize Hot... See more
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Company details
Written by the company
MotoPress is a team of experienced WordPress professionals that has been building plugins and themes (software and design) for WordPress CMS since 2013. The mission of MotoPress is to give companies and personal projects flexibility and specific software they need to successfully build online business with a user-friendly content management system of WordPress.
Contact info
United States
- motopressapp@gmail.com
- motopress.com
No recent history of asking for reviews
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Replied to 20% of negative reviews
Typically replies within 1 week
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Booklium is a great theme
Great theme, thanks for the great work and support!
Great Chat support for quick answers!
The Plugins and Themes are great but sometimes complex to understand. The videos are very basic and skip important setting you cannot skip. (not very detailed) But The online support make it all good as they are to the point and give you correct information you need. They have being approved over the years!
I am very happy with the Chat support!
John just give me the missing information I need in 2 minutes!
Keep on the good work guys!
Customer technical support
Very quick and promt support for technical issues in our web site.
Super helpful
Super helpful, awesome and amazing representative experts I've ever experienced working with, thank you all.
Good support
Good support (with patience 🙃) for a very good plugin. Could have been a little quicker but perhaps the delay was because of some timezones.
The man was helpful
The man was helpful, quick with answers, answering all my questions
support is amazing
An experience out of 10, the support is wonderful, always attentive and with real solutions.
Eugene customer service
I am super happy, I had several configuration and customization problems, the support was amazing Eugene, he helped me in a fast and efficient way. I asked him many questions, and he answered all of them efficiently. Thank you very much for everything, Eugene, you are a great worker.
Great support
Shout out to Andre and Eugene from support. They are quick, patient, understaanding and helpful.
If you have the luck to get your problem in their inbox, consider it solved!
For your Airbnb or Booking.com like website.
I have purchased the license of Booklium, theme for Wordpress, and must say that it has fitted my needs like a glove for my Airbnb like website. It connects seamlessly to other OTA’s in order to prevent overbooking, and has a lot of other possibilities. Their support has been very useful, bearing in mind that I am not a technician in Website development. Some knowledge is necessary but with their help it makes it easier. Totally recommended!
Efficient and Effective Support
I recently had an issue with the permalink structure affecting the "My Account" page links on my website. The support team, particularly Andre Flores, was incredibly prompt and helpful in resolving this issue. They identified the problem, which was due to a custom permalinks structure, and enabled the Post name structure to ensure everything worked correctly. I generated temporary access to my website to allow the team to address the problem, and they resolved it seamlessly. You can trust them with worry-free access to your site. I appreciate their effective assistance and quick response. The support provided was invaluable and greatly appreciated!
Excellent service
Excellent service, and prompt response from the customer service.
well done guys.
Many thanks.
Franco.
John - The all in one.
John is such a guy, who without addressing the problems never goes off, he in fact, resolve the issues himself on working on the website. it is a very good thing for non techies, and very trustworthy i believe. So this is what i have to say about the service being provided. Wonderful, and thanks for everything.
Great livechat support
Great support, John helped me with some issues I had with the Hotel Booking Plugin. After making a Support account using the Members plugin John could login to my website and find the issue. It was a setting I missed.
Good support, very bad product
The support of Motopress is very helpful and responds pretty fast. That's about the only thing that's worth it with them.
They know that the product is bad and that's why there's absolutely no refunds. You can't really do much with the hotel plugin, a simple sql based system works so much better, and the themes are really horrible.
Lesson learned. Unless you want to do the most basic stuff and have 0 IT knowledge, I really wouldn't go for it.

Reply from MotoPress
Very responsive and understanting team
Motopress support team assisted me with a demanding and strange refund claim case because of a dual-copy we bought. They were understanding, and willing to accomodate our situation. Great support throughout.
Customer support was fantastic.
Customer support was fantastic.
We had an issue with the plug in. I contacted support and Andre was able to quickly resolve my issue.
Agent was able to help me
Agent was able to help me, even it took him longer to solve my problem, This is not the first time I ask for help or inquiry, and I am very satisfied with their support. Again, I am very thankful to this team.
Awesome Photographer Appointment Booking App!
Motopress is an app that definitely gets the job done for photographers and the support is stellar!
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