MotorFit Limited Loughborough Reviews 

143
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful and friendly, consistently providing a highly professional service from start to finish. People note that the technical team completes jobs efficiently and accurately, often finishing the requested automotive work right on schedule or even ahead of time. Consumers are also extremely happy with the overall quality of the work done, mentioning great value for money and reliable, neat installations. Reviewers deeply appreciate the clear communication, straightforward approach, and very useful technical advice provided throughout the entire customer journey and service process.

What people talk about most

Service

Users describe positive interactions with service, highlighting a flawless and professional experience from... See more

Staff

Consumers find staff to be positive, describing them as consistently friendly, helpful, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A top professional service From the initial dealings with Dave in the sales side to the fitment of my new CarPlay unit with camera and heated seat was without doubt a great overall experience. All... See more

Company replied

Rated 5 out of 5 stars

I recently had front and rear dash cams supplied and hardwire fitted by Motorfit in Loughborough. I did lots of research on the types of cameras and looked at reviews of potential fitters. The... See more

Company replied

Rated 5 out of 5 stars

A fantastic service from start to finish, the guys fitted a towbar for me and what a very neat professional job they have done, a great handover of how it all works (removable swan neck) Highly re... See more

Company replied

Rated 5 out of 5 stars

Great customer service and quality of work! Would recommend. I needed a 12v supply fitted into the boot, phoned up and a week later it was in to be fitted. Very impressed with the quality of work, it... See more

Company replied


Company details

  1. #31 of 128 best companies in Car accessories shop
  2. #14 of 59 best companies in Vehicle Parts Shop
  3. #7 of 13 best companies in Car Security System Installer
  4. #3 of 6 best companies in Car Stereo Shop
  5. #1 of 2 best companies in Towing Equipment Provider
  6. #5 of 10 best companies in Van Accessories Shop

Written by the company

MotorFit are Loughborough based vehicle accessory, towbar, tyres and servicing centre, focusing on high quality workmanship and excellent customer service. We are the preferred supplier to many main dealerships, businesses and the general public too. Our expert advisers and have a vast combined knowledge covering a huge range of vehicle upgrades including towbars, dash cameras, parking sensors and reversing cameras, media and audio units, trackers, immobilisers, cruise control, heated seat conversions, beacon lights, fleet management, roof bars, power invertors, driving school dual controls, mobility adaptations, Locks 4 Vans, mobile workshop solutions, DVR (Direct Vision Standard) for goods vehicles, and more. We have built fantastic relationships with our suppliers over the years, and are proud to be a Tow Trust trade partner, Witter-approved service centre, System Edstrom Approved dealer, Locks 4 Vans official supplier, and Brigade Electronics official supplier (DVS) amongst others. Our team have worked on all kinds of vehicles over the years including sports cars, family cars, camper vans, commercial vehicles, HGVs, tractors and diggers, to name a few. We can offer after-market upgrades to all makes and models, are official partners of MAN Truck and Bus, and can also offer a range of GENUINE VAG Volkswagen group vehicle upgrades. We also service and repair trailers. Our large workshop enables us to work indoors on those larger vans and camper vans. Motorfit cover all of the East Midlands, including Leicestershire, Nottinghamshire, Derbyshire, as well as Tamworth, Burton-on-Trent and beyond. MotorFit are open Monday - Friday 9.00am - 5.30pm & by appointment only on Saturday.


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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4.9

All reviews

(143)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience, friendly efficient service and professional attitude, courteous and helpful

27 January 2026
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for choosing Motorfit for your towbar installation Phillip, we're so pleased that you were happy with the service provided. We hope to see you again :-)

Rated 5 out of 5 stars

A great professional service

A fantastic service from start to finish, the guys fitted a towbar for me and what a very neat professional job they have done, a great handover of how it all works (removable swan neck)
Highly recommended we will absolutely be back in the future.

Thank you

30 January 2026
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for choosing Motorfit Robin, so pleased that you were happy with the service provided. We hope to see you again :-)

Rated 5 out of 5 stars

Professional job

Dropped car off 8.30am for towbar fitment was contacted mid afternoon to say work complete was shown how to fit removable tow ball all in a very professional job at a great price would highly recommend

22 January 2026
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you Terry for your lovely review, we're so pleased that you are happy with your towbar installation. We hope to see you again :-)

Rated 5 out of 5 stars

Great company

Did exactly as promised - very efficient booking system and check in on the day. Tow bat fit took exactly 3 hours as advised. I am very happy with the result. Many thanks

4 November 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for choosing Motorfit for your Towbar Michelle, and for taking time to leave such a lovely review. We hope to see you again soon :-)

Rated 5 out of 5 stars

Dash Cams Look Factory Fitted

I recently had front and rear dash cams supplied and hardwire fitted by Motorfit in Loughborough.

I did lots of research on the types of cameras and looked at reviews of potential fitters. The one that stood out by far was Motorfit.

My experience from start to finish with this company was five star. Dave responded to my email enquiry promptly and gave me advice on what may be best for my car. The car was booked in for a fitting in just a few days. The price was terrific too!

The fitting is of a high standard, so much so that it looks factory fitted. Dave took time to set up the app and explain how everything worked. I've been so impressed that I'm recommending this company to all my family and friends.

19 December 2025
Unprompted review
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for your 5* review Steve, as a small business we really do appreciate all reviews and recommendations. We're very happy that your are pleased with your dash camera, hopefully we'll see you again soon :-)

Rated 5 out of 5 stars

My experience

Very professional,work done as stated and done on time,would recommend to anyone.

3 December 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you so much for your 5* review, we really do appreciate it. We hope to see you again.

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. They did a very profesional job for a very fair price. Customer service was very friendly. I highly recomend.

19 November 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for choosing Motorfit to install your towbar Russ, so pleased that you were happy with the service. Hopefully we'll see you again :-)

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Great job and lots of good advice about towing. Will return!

29 October 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you Tracey what a lovely review. We look forward to seeing you again soon :-)

Rated 5 out of 5 stars

Brilliant business

Brilliant business, having been previously for rear parking sensor fitting, visited them with another issue on my Citroen, which was resolved within 10mins.
I Highly recommend these guys helpful, proficient and a job well done

19 November 2025
Unprompted review
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you Chris, so pleased we were able to assist. We hope to see you again :-)

Rated 5 out of 5 stars

Very Professional

I've had a dashcam fitted to my BMW recently. Front and rear cameras. Took about 1.5 hours then a 20 minute in car tutorial on how everything works. Really pleased with the service provided by Dave and Paul. Very professional. Thanks.

12 November 2025
Unprompted review
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you so much for your 5* review Chris - hopefully we'll see you again soon :-)

Rated 5 out of 5 stars

All good and service excellent

All good and service excellent

8 September 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for choosing Motorfit for your towbar installation Simon, we hope to see you again :-)

Rated 5 out of 5 stars

Excellent service.

Excellent, from the initial enquiry, booking in with Dave, through to collection. Everything was explained and demonstrated. Highly recommend.

11 September 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for your lovely review Helen, we're so pleased that you chose Motorfit for your towbar installation and we hope to see you again :-)

Rated 5 out of 5 stars
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for choosing Motorfit to supply and install your new THINKWARE dash camera James, and for taking time to leave a review. We hope to see you again :-)

Rated 5 out of 5 stars

Everything worked just great really…

Everything worked just great really nice finish on the job done on time very friendly staff

27 August 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for choosing MotorFit to install your towbar to your Kia Sportage Steve, and for taking time to leave a great review, we really do appreciate it :-)

Rated 4 out of 5 stars

Competent installation of detachable tow car and bike carrier

A high level of expertise following recommendation from VW Vertu franchise. I had a detachable tow bar fitted to my T Rock together with a folding bike carrier. All fitted expertly with clear instructions on completion. Slight annoyance hence only 4 stars. On booking originally over the phone I was informed that if I arrived before 8.30 my car would be first on the vehicle lift and the installation would take approximately 3 hours. It was actually 6 hours before the installation was completed which meant I was hanging round a long time. If I had known that, I would have made other arrangements.

27 August 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for taking the time to leave an honest review.
Firstly we'd like to apologise for the delay, technical hold-ups meant that we fell very short of our usual standards and we really are sorry for the wait. We have taken what you have said on board and will communicate better with our customers going forward.
We are pleased that you are happy with your towbar and bike carrier though, and do hope to see you again :-)

Rated 5 out of 5 stars

The team were amazing

The team were amazing, sorted out my new tow bar and electrics within a week.

27 August 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you so much for your lovely review Lisa! We hope to see you again :-)

Rated 5 out of 5 stars

Excellent Service in a pristine workshop

From the minute the staff answered my call, I was treated with professionalism and courtesy.

The person I spoke with knew exactly what I needed so I had no reason not to book the fitting of my towbar.

Car dropped off first thing and a few hours later all completed perfectly. The work completed is absolutely brilliant, you’d not even know my car had a towbar fitted (fully detachable). The work is super neat and perfectly hidden underneath the bumper.

My car has been reprogrammed too, and now recognises when the electrics are attached to my caravan, meaning the drivers display is totally in sync - absolutely fantastic.

I couldn’t have hoped for a better job and 100% would recommend to anyone looking for a job well done.

14 August 2025
Unprompted review
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you so much for your excellent review! We're so pleased that you are happy with your towbar. Hopefully we'll see you again :-)

Rated 5 out of 5 stars

Great for towbar fitting

Very good service had three towbars fitted with this one always polite job carried ot to a very high standard .

31 July 2025
MotorFit Limited Loughborough logo

Reply from MotorFit Limited Loughborough

Thank you for your repeat custom Nigel, we're so pleased that you continue to use Motorfit. Hopefully see you again soon :-)

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