Motorcycle Performance Store Reviews 

404
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, helpfulness, and friendly approach, making interactions pleasant and informative. The service provided is frequently highlighted as excellent, with many appreciating the clear communication and efficient handling of orders and high-quality products. People consistently report rapid and timely delivery, with items arriving well-packaged and often sooner than anticipated. Even when minor issues like missing items or out-of-stock products arose, customers noted the company's proactive communication and effective resolution. Many consumers express strong intent to reorder, highlighting the overall smooth and hassle-free experience.

What people talk about most

Product

Consumers find products to be of good quality and excellent, with many praising the aesthetics, sound, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting promptness and... See more

Service

Customers had positive experiences with service, often highlighting great service, excellent communication,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, efficiency, and... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Communication was brilliant from the friendly and efficient email acknowledging my order and in reply to my ensuing questions and offers of assistance if we needed it. Luckily no assistance was ne... See more

Rated 5 out of 5 stars

Great bunch, incredibly knowledgable and obviously bike enthusiasts. Great selection of products that you can’t get elsewhere and price is spot on. Any queries or questions and they are there to answe... See more

Rated 5 out of 5 stars

From the date of dispateched to receiving item, the tracking was awesome. The personnal replied all my enquiries promptly. Only one set back was, the item stock was unavailable at the time of purchase... See more

Rated 5 out of 5 stars

My house number was missing from my details and was immediately picked up by James and rectified after he emailed me. My motorcycle screen arrived quickly and was brilliantly packaged to avoid dama... See more


Company details

  1. #19 of 40 best companies in Motorcycle Equipment Store

Written by the company

Welcome to Motorcycle Performance Store, your ultimate destination for premium motorcycle parts and accessories. As proud official UK distributors for renowned brands like Termignoni, Ixil, QD Exhausts, and Puig, we're here to elevate your riding experience. At Motorcycle Performance Store, we understand that every rider has unique preferences and requirements when it comes to their bike. That's why we offer a vast selection of high-quality products to cater to all styles and needs. Whether you're looking to enhance your bike's performance, customise its appearance, or simply perform routine maintenance, we've got you covered with an extensive range of options. Our commitment to excellence doesn't end with our products; it extends to our service as well. With a team of experts who possess an in-depth knowledge of our offerings, we're always ready to provide you with valuable advice and assistance. We understand that choosing the right parts and accessories for your motorcycle can be a crucial decision, and we're here to make that process as smooth as possible. One of our top priorities is ensuring that you receive your orders promptly. We offer efficient worldwide delivery options, including next-day delivery within the UK, so you can start enjoying your new additions to your bike without delay. We're dedicated to ensuring your riding experience is nothing short of exceptional. With our high-quality products, expert guidance, and efficient delivery, we're here to help you turn your motorcycle into a true masterpiece. Your satisfaction is our priority, and we can't wait to hear about your experiences with our products and services on Trustpilot. Welcome to the world of superior motorcycle performance and customisation with Motorcycle Performance Store.


Contact info

4.8

Excellent

TrustScore 5 out of 5

404 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(404)

106 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Order was good

Order was good, but had to wait 1 extra month

7 October 2024
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Hello dRANKHEL,

Thank you for your review, and we truly appreciate your feedback.

As we discussed with your order, unfortunately, there are times when delays with manufacturers occur, which can be outside of our control. We do our best to ensure timely delivery, but we understand the frustration an extra wait can cause. We appreciate your patience and understanding throughout the process.

If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

Kind regards
Motorcycle Performance Store

Rated 5 out of 5 stars

Nice customer experience

Keep in mind if you live in the Soviet Union (European Union) you will have a VAT and a bunch of other taxes that will almost double the price of whatever you are buying. The shop owners are nice and will even contact you if they have questions or if you have any.

7 October 2024
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Hello Daniel,

Thank you for your feedback!

We’re glad to hear that you found our team helpful and appreciated the communication throughout your experience.

We understand that taxes and VAT within the European Union can increase the total cost of purchases, and we always advertise this to be aware of any duty costs on our website.

If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always happy to help!

Kind regards
Motorcycle Performance Store

Rated 5 out of 5 stars

Kept up to date good to deal with

Kept up to date good to deal with

9 October 2024
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Hello Barry,

Thank you for your feedback!

We’re glad to hear that you were kept up to date and had a positive experience dealing with us. If you ever need assistance or have any further questions, feel free to reach out. We’re always here to help!

Best regards
Motorcycle Performance Store

Rated 5 out of 5 stars

Very good service quality and shopping…

Very good service quality and shopping experience….

9 October 2024
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Thank you for your kind feedback!

We’re thrilled to hear that you had a great shopping experience and found our service to be of high quality. It’s always our aim to provide the best experience for our customers. If you ever need anything in the future, don’t hesitate to get in touch!

Best regards
Motorcycle Performance Store

Rated 5 out of 5 stars

Prompt and professional

Prompt and professional

7 October 2024
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Hello Michael,

Thank you for your feedback!

We’re pleased to hear that you found our service prompt and professional. It’s always our goal to provide efficient and reliable service to our customers. If you need anything further, don’t hesitate to reach out—we’re here to help!

Best regards
Motorcycle Performance Store

Rated 5 out of 5 stars

James was a fantastic contact

James was a fantastic contact; knowledgeable, quick to respond to my many inquiries, and helpful. Everything in his control was handled professionally and promptly, which I greatly appreciated.

1 October 2024
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Hello Mark,

Thank you for your wonderful feedback!

I'm thrilled to hear that you had such a positive experience working with James. His knowledge, quick responses, and professionalism are something we’re very proud of.

We’re glad he was able to assist you so efficiently and make the process smooth. If you have any further questions or need assistance in the future, don’t hesitate to reach out!

Best regards
Motorcycle Performance Store

Rated 5 out of 5 stars

Really quick delivery

Genuine stock in UK really good service

First time using these guys but will do again

25 September 2024
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Hello Robin,

Thank you for your feedback!

We’re delighted to hear that you were pleased with our genuine UK stock and the service provided.

It’s always our goal to offer quality products and a smooth experience. If you need any further assistance, feel free to reach out—we’re here to help!

Best regards
Motorcycle Performance Store

Rated 5 out of 5 stars

fANTASTIC SERVICE

fANTASTIC SERVICE, VERY PLEASED.

30 September 2024
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Hello Philip,

Thank you for your kind words!

We’re thrilled to hear that you’re very pleased with the service you received. It’s fantastic to know we could meet your expectations.

Best regards
Motorcycle Performance Store

Rated 5 out of 5 stars

Delivery was very prompt indeed

Delivery was very prompt indeed. Very well packaged very impressed Thank you.

25 September 2024
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Hello Larry,

Thank you for your feedback!

We’re glad to hear that you were impressed with the prompt delivery and packaging. We always aim to ensure your orders arrive safely and on time.

Best regards
Motorcycle Performance Store

Rated 5 out of 5 stars

Fitting was straight forward fits well…

Fitting was straight forward fits well looks good what more can I say

19 September 2024
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Hello Daniel,

Thank you for your feedback!

It’s great to hear that the fitting was straightforward and that you’re happy with how it looks. We’re glad everything met your expectations!

Best regards
Motorcycle Performance Store

Rated 5 out of 5 stars

Brilliant Customer Service

I ordered a dark smoke windshield online , first thing in the morning I had a phone call to say that it wasn’t in stock and it would take a few days to get one but they had a lighter smoked one in stock , so it was posted to me that day , I call that very good customer service, brilliant item as well , very pleased

17 September 2024
Motorcycle Performance Store logo

Reply from Motorcycle Performance Store

Hello Paul,

Thank you for your kind feedback!

We’re really glad that you appreciated the quick call and the alternative option for the windshield. It’s great to hear that you’re happy with the lighter smoked version and that it arrived promptly.

We really appreciate your business.

Best regards
Motorcycle Performance Store

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look