Motorcycle Products Reviews 4,482

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their quality and competitive pricing. Many people appreciate the fast and efficient delivery service, with numerous instances of next-day arrivals. The customer service is frequently described as first-class, with staff going above and beyond to assist with inquiries and resolve issues promptly. However, some customers also noted issues with packaging, mentioning that items, particularly batteries, arrived with insufficient protection, leading to damage during transit.

What people talk about most

Product

Reviewers mention positive feedback about product quality and availability. Customers consistently praise the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the fast and quick delivery... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the exceptional... See more

Price

People report positive experiences with price. Customers consistently praise the competitive and reasonable... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the speed of delivery, with... See more

Based on these reviews

Rated 5 out of 5 stars

What can I say? Broke my clutch lever on Sunday, ordered a replacement on Sunday evening, dispatched on Monday, delivered lunchtime Tuesday, fitted Tuesday evening, riding Wednesday morning. Excellent... See more

Rated 5 out of 5 stars

Absolutely first class service from this family run company. I ordered set of front wheel bearings but due to a part number mixup they where incorrect. A quick phone call and a new set was sent out wh... See more

Rated 5 out of 5 stars

Although I have used this company in the past, it was a very straight forward purchase. Last week before I made another purchase, I messaged 'Motorcycle Products' a question regarding the quality of h... See more

Rated 5 out of 5 stars

Accidentally ordered the wrong brake pads, messaged the company and they managed to resolve my issue instantly, received my new pads the next day! Perfect customer service, couldn't ask for any better... See more

Rated 5 out of 5 stars

Motorcycle Products is always my first port of call. Been using them for about 4 years. Always a good range of stock, sensible prices and fast delivery. Any queries about parts required that are s... See more

Rated 5 out of 5 stars

I ordered a pair of fork seals for my motorcycle, as mine had failed and my MOT was the following afternoon. I asked that if possible they could be sent first class and that day, to give them the... See more

Rated 5 out of 5 stars

Excellent service, Arnie was a pleasure to deal with, he had great knowledge and went above and beyond to help me! Great prices , next day delivery and the after sales was exceptional! Would highly r... See more

Company replied

Rated 5 out of 5 stars

This business is the best I have dealt with ever. Pre order they were interested and helpful with my initial enquiry. They genuinely wanted to ensure I got the right product and I am sure would hav... See more

Rated 5 out of 5 stars

What makes a good parts supplier great is how they respond when there is a problem. I have bought a lot of parts from Motorcycle Products and on the rare occasion that a problem has arisen they have a... See more

Rated 5 out of 5 stars

Best spare parts company I have come across over the years of restoring 90s motorcycles. Best site for spare parts mainly service items. Really fast delivery and you can call and get an answer to... See more

Company replied

Rated 5 out of 5 stars

Incredibly good service and support I had a problem with a replacement part. I was guided through the diagnosis process in great detail, and then given very helpful advice on the fix. YOu canno... See more

Rated 5 out of 5 stars

Best of the best with products. Customer care and a great idiot proof website. So easy to navigate. Products are very well priced and to be fair I saved money using the site.Arnie the head of the com... See more

Rated 5 out of 5 stars

Order received within 24 hrs. Bought from this company before would highly recommend. Item was well protected and packaged. Item was the cheapest by far against competitors.

Company replied

Rated 5 out of 5 stars

It's a little difficult to get too excited about 5 plastic panel clips. That said they seem to be of good quality, matching very closely that of OEM parts and were supplied quite quickly.

Rated 5 out of 5 stars

Website was easy and direct to find the exact parts I was needing, very good in price with different options/choices of parts (upgrades/oems, rapid delivery. Be keeping yous in mind for further upg... See more

Rated 5 out of 5 stars

Great effort from Lynne at Motorcycle Products to get my battery to me on time. The courier had other ideas but MP came through and it arrived as promised. Can’t ask for any more.

Rated 5 out of 5 stars

First time customer and it won't be the last. Absolutely fantastic service, the part couldn't have arrived any more quickly. Brilliant!

Company replied

Rated 5 out of 5 stars

It is getting harder to find parts for my BMW G450X, but they had the replacement fuel pump I needed for a good price. It arrived in 2 days. I decided to replace the chain too and that arrived less... See more

Rated 5 out of 5 stars

I've just had an excellent experience using Motorcycle Products to purchase a new hybrid battery for my Ducati Multistrada. Fast delivery, a great price and great follow up service when the warranty... See more

Rated 5 out of 5 stars

5 stars, first time customer and ordered a Kickstarter lever and it was dispatched the same day and got to me the next, can't get any better than that, highly recommended.

Rated 5 out of 5 stars

Pair of C90 footpeg rubbers. Competitive price, arrived quickly, and work very well. Couldn't ask for more.

Rated 5 out of 5 stars

Not the smoothest of transactions but the service and resolution was second to none. More businesses should try as hard as these people.

Rated 5 out of 5 stars

Ordered three coil packs for my motorbike on Monday and they arrived before 8 am on Tuesday. Very impressed.

Company replied

Rated 5 out of 5 stars

Ordered seals that I needed for caliper easy to find on site ,order and very fast delivery time highly recommended.

Rated 5 out of 5 stars

Fabulous. I needed a trustworthy supplier for a manufacturers replacement barrel for my Van Van. Found one. Ordered. Arrived the next day. Amazing and trustworthy. Definitely recommend.

Rated 5 out of 5 stars

First time using this company. Only need a clutch handle so not a big thing. Found it easily on the site. Couldn't believe how quickly it arrived, give amazon a run for their money!

Rated 5 out of 5 stars

I often used Motorcycle Products because of their wide range of parts, reasonable cost and very prompt delivery.

Rated 5 out of 5 stars

Great quality product at a good price, well packaged and delivered earlier than expected.

Company replied

Rated 5 out of 5 stars

Fantastic service kept me informed at all stages of delivery and while item was at warehouse, couldn't wish for better service and stock levels, 100% recommend 12

Rated 5 out of 5 stars

I ordered a set of HEL front and rear brake lines which arrived quickly. There was an issue with one of the banjos which they resolved very quickly with HEL. The part arrived very quickly. I am very h... See more

Rated 5 out of 5 stars

Excellent service. My new starter solenoid was received well packed and on time, and now my bike starts first time. Many thanks.

Rated 5 out of 5 stars

excellent service cheap prices and solid quality, really fast delivery, came the the next day, accidentally got the wrong one so i emailed the company and had instant replies very respectful and inst... See more

Rated 5 out of 5 stars

Very happy with the fast delivery and quality of my product thank you I will buy again

Company replied

Rated 5 out of 5 stars

The parts were dispatched immediately after they were ordered. Great service.

Rated 5 out of 5 stars

Motorcycle Products, are a great company.. Quality products at a good price.

Company replied

Rated 5 out of 5 stars

Always quality products and fast delivery with great prices.

Rated 5 out of 5 stars

I ordered my parts and had them with in 3 days and the service was excellent.

Company replied

Rated 2 out of 5 stars

I have no idea how good product is stuck with Evri should have been here Thurs or Friday

Company replied

Rated 5 out of 5 stars

Ordered a few bits from them over the span of a few months. Always been pretty timely with no issues

Rated 5 out of 5 stars

Great pricing and super fast dispatch/delivery. I’ll definitely be a returning customer!

Company replied

Rated 1 out of 5 stars

Ordered a motorbike battery, website was easy to navigate and battery delivered quickly. Any other battery I have had delivered has had bubble wrap to protect it and contents marked as fragile. This... See more

Company replied


Company details

  1. #4 of 23 best companies in Motorbike parts shop

Written by the company

Motorcycle Products are a small UK based family run business selling motorcycle, scooter and ATV parts to the general public and trade. We supply high quality pattern and aftermarket motorcycle parts from the world's leading brands and all at the lowest prices. Aftermarket motorcycle parts for all makes and models are available for all types of bike from mopeds to superbikes, from classic Japanese and British motorcycles from the 1950's to modern day machines from China, Europe, America, and Japan. We offer same day dispatch, next day delivery, a customer service that's second to none, easy returns with 30 days to change your mind & we'll always put right quickly and efficiently to replace any faulty or damaged goods.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing 👌🏼

Website was easy and direct to find the exact parts I was needing, very good in price with different options/choices of parts (upgrades/oems, rapid delivery.

Be keeping yous in mind for further upgrades and parts

26 September 2025
Rated 5 out of 5 stars

Definitely recommend.

Great effort from Lynne at Motorcycle Products to get my battery to me on time. The courier had other ideas but MP came through and it arrived as promised. Can’t ask for any more.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Good parts dispatched very quickly.

It is getting harder to find parts for my BMW G450X, but they had the replacement fuel pump I needed for a good price. It arrived in 2 days.
I decided to replace the chain too and that arrived less that 24 hours from ordering it online.
Good parts dispatched very quickly.

21 August 2025
Unprompted review
Rated 4 out of 5 stars

Top notch, if you don't have to pay import taxes

All good, except I paid double in import taxes to Belgium. So I probably won't buy from a UK retailer again since the entire process is long and costly.
Cheers

28 July 2025
Motorcycle Products logo

Reply from Motorcycle Products

Hi NB, thanks for your order and for taking the time to leave a review.
Really pleased you were happy with the item itself.
We totally get your frustration with the import charges, since Brexit, customs in Belgium (and across the EU) have been adding taxes and fees that are sadly outside our control.
We do mention this before checkout, but it still makes the process longer and costlier than anyone would like.
Hopefully things get smoother in the future.
Thanks again for your feedback

Motorcycle Products Ltd

Rated 5 out of 5 stars

Fast efficient and economic service

What can I say? Broke my clutch lever on Sunday, ordered a replacement on Sunday evening, dispatched on Monday, delivered lunchtime Tuesday, fitted Tuesday evening, riding Wednesday morning. Excellent!! The replacement part advertised matched the Motoguzzi part number moulded in the original lever. Excellent value. I now seem to be the mechanic on 4 bikes in the family, so will go to Motorcycle Products first every time. Thanks!

3 August 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous

Fabulous. I needed a trustworthy supplier for a manufacturers replacement barrel for my Van Van. Found one. Ordered. Arrived the next day. Amazing and trustworthy. Definitely recommend.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Very good customer service

I ordered a set of HEL front and rear brake lines which arrived quickly. There was an issue with one of the banjos which they resolved very quickly with HEL. The part arrived very quickly. I am very happy with their service.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a pair of fork seals for my…

I ordered a pair of fork seals for my motorcycle, as mine had failed and my MOT was the following afternoon.
I asked that if possible they could be sent first class and that day, to give them the best chance of arrival via royal mail.
They did exactly this, and we're kind enough to email me at each stage, even after business hours.
Such customer service is unheard of these days.

30 June 2025
Unprompted review

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