Motorhome Protect Reviews 

3,011
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 270 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, patient, and knowledgeable, providing clear explanations and making interactions pleasant. Many people highlight the exceptional customer service, noting that agents are professional, friendly, and make the process easy. Reviewers also frequently mention the competitive and great prices, often finding better rates than elsewhere, alongside an overall excellent service and user experience. However, some customers noted challenges with automated systems and virtual assistants, expressing frustration with long hold times and difficulties reaching a human agent. People often preferred direct interaction over automated processes.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Customer service

Consumers find customer service to be positive, with many praising the helpfulness and professionalism of... See more

Price

Clients share positive opinions on price, with many reviewers highlighting the excellent and competitive... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness and efficiency of the... See more

User experience

People report positive experiences with user experience, highlighting ease of use and efficient service. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got a quote through Compare the Market and followed up with Motorhome protect because of their low compulsory excess. The agents on the phone line were excellent. Very patient and thorough, answered a... See more

Company replied

Rated 5 out of 5 stars

The cover we get is really good and our experience when we broke down in France was exceptional. Nothing was too much trouble. When you compare separate covers compared to the all in policy that we ha... See more

Company replied

Rated 5 out of 5 stars

Found on Money Saving Expert. Spoke in person to Motorhome Protect. Staff member knowledgeable and helpful. Ended up with the same insurance company as last year for 2/3rds the price! Plus put extra d... See more

Company replied

Rated 5 out of 5 stars

could not pay online this morning which was frustration having to listen to a robot before being put through to a human who was very good all renewed so alls well that ends well your hold music ne... See more

Company replied


Company details

  1. #23 of 137 best companies in Insurance company

About Motorhome Protect

Information provided by various external sources

With our roots dating back to 1974, we proudly provide excellent service and arrange competitive insurance policies, specialising in Motorhome and Campervan cover.

We know arranging the right insurance can be complicated, so we invest in our teams to ensure you get the service you deserve. We believe in excellent service because we know it is as important to you as it is to us.

Motorhome Protect


Contact info

4.8

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

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4.8

All reviews

(3,011)

274 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for taking the time to leave us a review.

We're pleased to hear that you found the renewal process straightforward and that you were happy with the service you received. Your feedback is greatly appreciated.

Thank you for choosing Nutshell, and we look forward to supporting you again in the future.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Vicky @ Motorhome Protect.

Rated 5 out of 5 stars

Staff on phone helpful and patient

Staff on phone helpful and patient

16 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

We appreciate you sharing your feedback with us. We're delighted to hear that our team provided helpful and patient support during your conversation. We’ll be sure to share your kind comments with the team. If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Karl @ Motorhome Protect

Rated 5 out of 5 stars
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your fantastic feedback!

We are delighted to hear that you found our service quick and helpful, and that you are pleased with the price.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Motorhome Protect

Rated 5 out of 5 stars

Efficient

Efficient, polite. Great price

16 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for taking the time to share your feedback.

We are delighted to hear that you found our service efficient and polite, and that you are happy with the price of your cover.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Motorhome Protect

Rated 5 out of 5 stars

Very easy to insure,with everything…

Very easy to insure,with everything explained perfectly. Also extremely good value for money.

6 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for taking the time to leave us a review. We're delighted to hear that you found the process easy and that everything was explained clearly. It's fantastic to know that you were pleased with the value for money and the service you received.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out to the team, who will be happy to help.

Kind regards,
Rachel @ Motorhome Protect

Rated 5 out of 5 stars

The call handler was patient and…

The call handler was patient and explained the details well.

11 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for taking the time to leave us a review.

We're delighted to hear that our call handler was patient and explained the details clearly. It's great to know you received the support you needed and had a positive experience.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.

Kind regards,
Rachel @ Motorhome Protect

Rated 5 out of 5 stars

Motorhome Protect very comparable rates

Our call to motorhome protect was very pleasant and to our satisfaction. The person that dealt with us was very helpful and friendly.
Would recommend

11 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for taking the time to leave a review.
We're delighted to hear that you had a positive experience with our team and that everything was handled to your satisfaction. It's especially pleasing to know that our colleague was able to provide friendly and helpful support throughout.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Motorhome Protect

Rated 5 out of 5 stars

Had a chat with the guy from the…

Had a chat with the guy from the insurance company. He was really helpful , we went through all the jargon and now I have a good price on my motorhome insurance.

10 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thanks for your review! I’m glad to hear that your chat with one of our teamwas helpful and that you now have a clear understanding of the details. It’s great that you’ve secured a good price on your motorhome insurance.

If you have any more questions or need further assistance with your policy, feel free to contact us.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, attentive and thoughtful. A professional & knowledgeable customer service team.

9 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for your wonderful feedback! We're delighted to hear that you found our customer service attentive, thoughtful, professional, and knowledgeable. It's always our aim to provide the best experience for our customers.

If you need any further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Excellent knowledgeable staff quick and…

Excellent knowledgeable staff quick and easy to insure my motorhome would highly recommend this company hope I can stop with them next year thanks for a perfect sale of insuring my motorhome dealt with a very professional lady 5stars

9 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for your fantastic feedback! We're delighted to hear that you found our team knowledgeable and the process quick and easy. It's great to know that you had a positive experience insuring your motorhome with us, and we truly appreciate your recommendation.

We look forward to continuing to provide you with excellent service next year and beyond. If you ever need any assistance, don't hesitate to get in touch.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your feedback. We're pleased to hear that you were able to speak to one of the team and had a positive experience.

If you need any further assistance with your policy or have any questions, please don't hesitate to reach out.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Easy to use and very good quote

Easy to use and very good quote

29 June 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your kind feedback! We're delighted to hear that you found our quote easy to use and satisfactory. If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your kind words! We're delighted to hear you found our price and service to be good. If you need any further assistance with your policy, please don’t hesitate to get in touch.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

All handled very well by the call…

All handled very well by the call operator

7 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you very much for your kind words regarding your recent interaction with our call operator. We're delighted to hear that everything was handled well and to your satisfaction.

If you have any further questions or require assistance with your policy, please don't hesitate to reach out.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your positive review! We're pleased to know that you found our price and service to your satisfaction. If you have any questions or need further support, we're here to help.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Good service

Good service

8 June 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your kind words and feedback regarding our service. We're delighted to hear that you had a positive experience. If you have any further questions or need assistance, please don't hesitate to reach out.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Excellent price for motorhome…

Excellent price for motorhome insurance, the customer service person was very helpful and explained everything as we arranged the cover, I wish all transactions were that straightforward.
Comprehensive insurance for a year at only £132.78
I’ve been with the same company for several years but when my renewal came through at £340 I searched for alternative quotes and I’m delighted to have found MOTORHOME PROTECT give them I ring I’m sure it will be beneficial

3 July 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your fantastic feedback. We're delighted to hear that you found our pricing competitive and our customer service helpful and clear. Providing straightforward and beneficial insurance solutions is exactly what we aim for.

If you have any questions or require further assistance, please don't hesitate to reach out. We're here to help and look forward to supporting you throughout your cover.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

Very easy to use and excellent customer…

Very easy to use and excellent customer service

22 June 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for your kind words! We're delighted to hear that you found our service easy to use and that our customer service met your expectations. If you need any further assistance with your policy, please don't hesitate to reach out.

Kind regards,

Darren @ Motorhome Protect

Rated 4 out of 5 stars

Very easy to deal with -good…

Very easy to deal with -good communication.
Definitely recommend.R

29 June 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for your kind words and positive feedback. We're delighted to hear that you found the process easy and our communication good. Your recommendation means a lot to us!

If you need any further assistance with your policy, please don't hesitate to get in touch.

Kind regards,

Darren @ Motorhome Protect

Rated 5 out of 5 stars

The cover we get is really good and our…

The cover we get is really good and our experience when we broke down in France was exceptional. Nothing was too much trouble. When you compare separate covers compared to the all in policy that we have there is no comparison. We recommend everyone we meet with a Motorhome or a camper van to look at the cover you can get for all in price.

25 June 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for sharing your positive experience. We're thrilled to hear that the cover provided you such great peace of mind, especially during your breakdown in France. It's fantastic to know that our all-in-one policy stood out compared to separate covers.

Your recommendation means a lot to us, and we're grateful that you’re helping others discover the benefits. If you ever need assistance or have any questions, please don’t hesitate to get in touch.

Kind regards,

Darren @ Motorhome Protect

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