Scenicinsurance Reviews 

1,244
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and comprehensive coverage, often finding better deals than with other insurers. The staff receives high marks for being helpful, informative, and professional, making the process easy and pleasant. Many appreciate the straightforward online experience and the efficiency of the service provided. Reviewers also highlight the excellent customer service, noting quick responses and a personalized approach. However, some customers also mentioned dissatisfaction with administrative fees for policy adjustments, such as changing an address.

What people talk about most

Price

Reviewers highlight positive aspects of price, consistently finding it competitive and good value for money,... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, professionalism,... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease and simplicity of... See more

Service

Consumers find service to be positive, with many reviewers describing it as fast, efficient, and thorough for... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick and easy to get a quote and commit to a policy. Online documentation sent quickly and available without portals and special codes. Good solid service so far. I hope I never have to claim but if... See more

Company replied

Rated 5 out of 5 stars

Other company`s advertise as being cheap van insurers, THEY ARE NOT, all the quotes i got from these insurers were almost double what Scenicinsurance charged me, a great service and i was also very ha... See more

Company replied

Rated 5 out of 5 stars

Great price and cover throughout UK and Europe, AA breakdown as part of policy . Easy online experience . Had to contact by phone as my mistake on policy needed corrected , couldn’t have been more... See more

Company replied

Rated 5 out of 5 stars

The lady we spoke to was absolutely brilliant, I wish I'd taken down her name, she made the whole process so easy and she got us a brilliant deal. I would definitely recommend this company as I will b... See more

Company replied


Company details

  1. Money & Insurance

Scenic insurance

Written by the company

Motorhome and Camper Van Insurance Specialists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.7

All reviews

(1,244)

221 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use good cover offered and…

Easy to use good cover offered and driving abroad included . Thank you .

5 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for leaving your review. We're really happy to hear you found our website easy to use. It's great that you're pleased with the cover offered, especially with driving abroad included.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Scenic

Rated 5 out of 5 stars

Straight forward online quote

Straight forward online quote. When accepted everything went smoothly and quickly.best quotes i got by gar.

6 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your kind review! We're pleased to hear you found the online quote process straightforward and that everything went smoothly and quickly after acceptance. It's great to know we were the best quote you received by far. We really appreciate your feedback and look forward to helping you again in the future.

If you have any questions or need any support, please reach out to the team, who will be happy to help.


Kind regards, Vicky @ Scenic Insurance.

Rated 4 out of 5 stars

Lack of real people to talk to otherwise excellent

Lack of real people to talk to

3 July 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thanks for sharing your feedback with us. I am sorry to hear you felt there was a lack of real people to talk to when you needed us.

If you have any questions or need any support, please reach out to the team who will be happy to help.

Kind regards,
Leanne @ Scenic

Rated 5 out of 5 stars

Competitive low annual price increase.

Competitive low annual price increase.

30 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thanks for taking the time to share your feedback. It is great to hear that you are happy with your competitive price and that your annual increase was low.

If you have any questions or need any support, please reach out to the team who will be happy to help.

Kind regards,
Leanne @ Scenic

Rated 4 out of 5 stars

You will eventually get to talk to someone ! The date thing is backwards !!!

Price. But telephone system is so longwinded

19 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback regarding the price and the telephone system. We appreciate your honesty and understand that lengthy phone processes can be frustrating.

If you have any specific questions or need assistance with your policy or reference, please feel free to reach out. We're here to help.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars

Good price and easy to deal with

Good price and easy to deal with . Scenic answered the phone promptly and put me through to an agent without delay . Some insurance providers keep you hanging on the phone forever ....but not scenic2026

10 June 2026
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Reply from Scenicinsurance

Thank you so much for your kind words!

We're delighted to hear that you found the price good and that the Scenic team provided prompt and efficient service. We always strive to make the process as smooth as possible for our customers, and it's great to know we succeeded for you.

If you need any further assistance, please don't hesitate to get in touch.

Kind regards

Chelsea @ Scenic Insurance

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, answered almost immediately when I went to check a couple of things on the renewal.We have been with them for one year, maximum no claims. On renewal, Our insurance has gone downthis year. No point in wasting time on shopping around, as I did last year, I have read the negative reviews, but reality is if the cancel shortly after taking out a policy you loose a high percentage of the premium, same with all insurance companies, been like that for my 45 years of having motor and home insurance.

12 June 2026
Unprompted review
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words and for sharing your experience with us. We're delighted to hear that the renewal process was smooth and that your insurance premium has gone down this year. We always aim to provide quick and helpful support, so it's great to know that you found our team easy to deal with.

Should you have any questions or need assistance in the future, please don't hesitate to reach out.

Thanks again for choosing us and for your valuable feedback!

Kind regards,

Michelle @ Scenic Insurance

Rated 5 out of 5 stars

Easy way to good cover and price

Easy way to get quality cover

3 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your positive feedback! We're delighted to hear that you found it easy to get quality cover. If you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback regarding your experience. We’re delighted to hear that you found the process easy to follow and complete.

If you have any further questions or need assistance with your policy, please do not hesitate to contact us.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words! We're delighted to hear that you found us easy to deal with and that we offered the best price. Your satisfaction is our priority, and we look forward to assisting you again in the future.

If you need any further assistance, please don't hesitate to get in touch.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars

Simple and easy to complete online…

Simple and easy to complete online can’t ask for more

10 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your feedback! We're delighted to hear that you found the process simple and easy to complete online.

If you ever need any assistance, don't hesitate to get in touch.

Kind regards,

Darren @ Scenic Insurance

Rated 3 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for contacting us through Trustpilot. We appreciate your feedback and are here to assist with any concerns or inquiries you may have regarding your insurance policy.

If you have any specific questions or require assistance, please let us know, and we will be happy to help you promptly.

Kind regards,

Darren @ Scenic Insurance

Rated 3 out of 5 stars

Staff member very good.but very…

Staff member very good.but very expensive

9 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for sharing your feedback with us. We're glad to hear that you found our staff member very helpful. We always strive to provide excellent service to our customers.

Regarding the cost, we appreciate your honesty, and we understand that price is an important factor and we aim to offer competitive rates while ensuring quality coverage.

Please feel free to reach out if you have any questions or would like assistance.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars

Very pleased wirh the service got the…

Very pleased wirh the service got the insurance we needed quickly and no fuss thank you we will recommend this insurance to friends and family

25 May 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words! I'm really pleased to hear that you found the process quick and straightforward, and that you’re happy with the insurance you received. We truly appreciate your recommendation to friends and family – it means a lot to us.

If you ever need any assistance in the future, please don't hesitate to get in touch.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars

Really good price compared to the likes…

Really good price compared to the likes of compare the market and similar websites, been with them for many years, any one with a Motorhome should check them out,

9 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your positive feedback and for being a loyal customer over the years. We're delighted to hear that you find our prices competitive, especially for Motorhome insurance. If you ever need any assistance or have questions about your policy, please don’t hesitate to reach out.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars

Never had a problem everything is easy…

Never had a problem everything is easy to set up

9 May 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your kind words! We're delighted to hear that everything has been easy to set up and that you haven't had any issues.

If you ever need any assistance or have questions in the future, please don't hesitate to reach out.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for your positive feedback! We're thrilled to know you had a great experience with our service and pricing. If there's anything else we can assist you with regarding your policy, feel free to get in touch.

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars

It was so easy to understand the…

It was so easy to understand the website and the price was amazing
Thank you
Martin

9 June 2026
Scenicinsurance logo

Reply from Scenicinsurance

Thank you so much for your kind words! We're delighted to hear that you found our website easy to use and the pricing amazing.

If you ever need any assistance or have questions about your policy, please don’t hesitate to reach out.

Kind regards,

Darren @ Scenic Insurance

Rated 1 out of 5 stars

Not so good for motorhome insurance

My insurance was for a motorhome and I wouldn't insure with them If you may have to cancel early, they have so many ways they can get out of refunding you hidden in the small print you don't stand a chance. Luckily I didn't need to make a claim because looking closer at the policy wording it would have cost me a fortune with all the hidden excesses, not "insurance" just money for nothing.

6 June 2026
Unprompted review
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for sharing your experience.

We're sorry to hear about your concerns with the policy wording and the refund process. We always aim to ensure our customers fully understand the terms and conditions, including any excesses and cancellation policies, to avoid any surprises.
Please accept my apologies for the frustration this has caused. We'd like to help resolve this matter for you as quickly as possible.

If you would like to discuss your concerns or log a complaint, please contact us via the link below:

www.scenicinsurance.co.uk/contact-us

Kind regards,

Darren @ Scenic Insurance

Rated 5 out of 5 stars
Scenicinsurance logo

Reply from Scenicinsurance

Thank you for providing the details of your needs. We’re pleased to assist you with your requirements and are here to support you every step of the way.

If you have any further questions or need additional assistance, please feel free to contact us.

Kind regards,

Darren @ Scenic

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