You will always get a great experience at Burnley motor point the staff are very friendly and very helpful. It's full of a good choice of cars in a very clean environment. You can browse at your heart... See more
Company replied

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You will always get a great experience at Burnley motor point the staff are very friendly and very helpful. It's full of a good choice of cars in a very clean environment. You can browse at your heart... See more
Company replied
Great Easy going friendly service from Kirk and everyone at Motorpoint Burnley. They also gave me best part exchange price compared to other dealers. Would Highly Recommend Motorpoint to anyone... See more
Company replied
Would like to say a massive thankyou to kirk n the team , they have been amazing, kirk has always been there for every car I have had from motorpoint n always kept me up to date from start to collecti... See more
Well satisfied with the car, not happy with a few things, firstly, no handbook, no service record, no test certificate, no towing hook or puncture repair kit. Front floor mats left dirty in the boot,... See more
Company replied
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
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Browse thousands of quality cars today.

Rosegrove Lane, BB12 6EH, Burnley, Lancashire, United Kingdom

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Sean was so helpful and helped us through everything we would definitely use motorpoint again

Reply from Motorpoint - Burnley

Reply from Motorpoint - Burnley
I could not fault the service that Motor point provided.

Reply from Motorpoint - Burnley
Great people to deal with and would definitely buy again there.

Reply from Motorpoint - Burnley
A fair price part exchange,a knowledgeable and friendly sales person. (Joe) and well presented vehicle to collect.

Reply from Motorpoint - Burnley
The sales representative Shaun couldn't have been any more helpful

Reply from Motorpoint - Burnley
Matthew Ainsworth as great, however on arrival I spoke to a gentleman explaining my appointment but the message seemingly wasn’t passed to Matthew so was waiting for half and hour.

Reply from Motorpoint - Burnley

Reply from Motorpoint - Burnley

Reply from Motorpoint - Burnley
The selection of good cars on offer was great. The prices are very good and there is no negotiating . We had a non pushy, very knowledgeable salesman called Noah who really couldn't have been any better in my opinion. It was such a refreshing change from all the other companies out there. We will be back for more.

Reply from Motorpoint - Burnley
there was no pressure at all to purchase, as you arrive they explain the setup and leave you too it, if you wanted to leave you could, good exchange price, variety of vehicles to try

Reply from Motorpoint - Burnley
Not really much information given on the vehicle purchased. Vehicle not charged or fuelled. Paid a lot of money so expected a little flexibility or at least some extra service or thanks.

Reply from Motorpoint - Burnley
2nd time buying a car from Motorpoint and we were not disappointed. No pressure from the sales team and lots of choice. Mui (Burnley) was friendly, helpful and knowledgeable, credit to the team. Extremely smooth process, lovely car at a great price.

Reply from Motorpoint - Burnley
Great price and very painless purchase process and delivery

Reply from Motorpoint - Burnley
All staff where fantastic from the minute you walked in

Reply from Motorpoint - Burnley
Everything was good about the sale, my only critisiam is they masked the smell of smoke very well, after two days the smell of smoke was disgusting. I do think they should od told me as i could of been allergic to smoke. I still have not got rid of it compleatley. Sales girl Courtney was lovely and not at all pushy.

Reply from Motorpoint - Burnley
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