Being welcomed as we entered the site. We looked around at the huge selection of cars and felt extremely comfortable and relaxed (no pushy salespeople hovering and following us around). Once we had s... See more
Company replied

Whistler Drive, Glasshoughton, WF10 5HX Castleford, West Yorkshire, GB
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Being welcomed as we entered the site. We looked around at the huge selection of cars and felt extremely comfortable and relaxed (no pushy salespeople hovering and following us around). Once we had s... See more
Company replied
I was assisted by Marcin.. all questions answered, explain properly about finance options. Very approachaeble. Everthing is done quickly. And U really like the car. All in all 10 out of 10.
Company replied
From start to finish Niall was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... See more
Company replied
I collected my new mini from Derby, but it was transferred from Castleford. Kareem at Castleford (even though never seen him face-to-face) as been brilliant all tje way through the process. He has b... See more
Company replied
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
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Browse thousands of quality cars today.

Whistler Drive, Glasshoughton, WF10 5HX, Castleford, West Yorkshire, United Kingdom

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Dealt with abs , he was really easy to deal with and couldn’t do enough for us , no pressure put on us ,

Reply from Motorpoint - Castleford

Reply from Motorpoint - Castleford
Fantastic experience so pleased I bought a car from Motorpiont Castleford the sales person Matt Shaw couldn't do enough superb ambassador for Motorpoint very very pleased

Reply from Motorpoint - Castleford
Matt Shaw, the Sales Executive, was very helpful. He carried out my purchase in a relaxing and professional manner. He was very pleasant and helpful throughout.

Reply from Motorpoint - Castleford
A really pleasant experience, no pressure selling .We were left to browse until we found the perfect car for us. Then Nathan helped us with all the paperwork, he was very knowledgeable and guided us through the boring part of the purchase ..This is our third purchase from Motorpoint and we are extremely satisfied with both the price of our new vehicle and the part exchange price of old car. I would definitely recommend Motorpoint for the purchase of your new car.

Reply from Motorpoint - Castleford

Reply from Motorpoint - Castleford
I was so impressed by the whole experience of buying a car at Motorpoint. The atmosphere in the showroom was so relaxed and comfortable. Not pressurised at all. I had had a very upsetting afternoon at Big Motoring World that nearly put me off buying a car from a similarly large showroom. I’m so glad it didn’t. I would 100% buy another car from here. Abs was brilliant to deal with. A credit to the company.

Reply from Motorpoint - Castleford
Great experience, very helpful full , give you time , don’t jump on you when you arrive , this is my 5th car with them I won’t go anywhere else , very helpful

Reply from Motorpoint - Castleford
Had a wonderful experience with Motorpoint Castleford. Filled out an online form to obtain a valuation and then made an appointment to attend on the 6th March. When we arrived was told that it would be 20-25 minutes for them to look around the vehicle to make sure everything was in order and in that allotted time the sales guy came back and advised us that everything was fine. Payment received a few hours later. Could ask for anymore and it was a pleasure doing business.

Reply from Motorpoint - Castleford
Very easy buying process
Matt Shaw guided through all the options and helped us to complete all of the paperwork. Good communication and we felt like we got a good exchange price for our car and the new car is great.

Reply from Motorpoint - Castleford
Excellent service right from the initial phone contact to picking up my new car a couple of weeks later. Lots of contact and keeping me up to speed with the proceedings. Second car I've bought from Motorpoint and would have no hesitation in recommending them.

Reply from Motorpoint - Castleford
Friendly an knowledgable staff, easy and straightforward process

Reply from Motorpoint - Castleford
Excellent service from start to finish. Both Nathan and Joe kept me informed all through the process and not at anytime did I feel pressured in buying the car. Highly recommended.

Reply from Motorpoint - Castleford
After looking for a Focus ST in just the right spec, I found it in the Peterbourough store but had it transported to my local store at Castleford.
On arrival we were met by Charlotte, who took us to the vehicle, handed the keys over and let us inspect it alone with no pressure at all, at test drive time we signed a form and then just went out for 30 mins to see how we like it, when we got back Charlotte sorted all the paperwork out very efficiently, and made the whole process dead easy.
Thank you

Reply from Motorpoint - Castleford
Good quick efficient and very helpful service nothing too much trouble

Reply from Motorpoint - Castleford
Everything was super easy
I was seen by Matt, he allowed me to freely look at different cars at my own leisure. Getting in contact to book test drives was a breeze, when it came to purchasing, he explained my options throughly without any pressure
Honestly made the whole thing the smoothest big purchase it could be

Reply from Motorpoint - Castleford
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