Chloe Brown made my experience great. She was brilliant at the Chingford branch! However, prior to going to collect my car, I was told it could only be held for 7 days otherwise it will be available f... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Chloe Brown made my experience great. She was brilliant at the Chingford branch! However, prior to going to collect my car, I was told it could only be held for 7 days otherwise it will be available f... See more
Company replied
Today i’ve been served from 2 amazing member at Motorpoint branch at Chingford “Maddie and Ibo”. Fantastic experience as they put me trough every single details in terms of procedure, Demonstrati... See more
Company replied
Had a fantastic experience here at Motorpoint Chingford! - was really looked after by Zeynep, very helpful and informative, explained everything thoroughly, very warm and honest nature. Could not ask... See more
Company replied
Clear communication and friendly environment. Humza helped put me at ease which I appreciate. The following day after the purchase of my vehicle he checked to see if all went well.
Company replied
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Written by the company

Browse thousands of quality cars today.

Lea Valley Road, E4 7PX, Chingford, Essex, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful staff very knowledgeable and cars are a good quality
Very easy and straight to the point i love that kind of business amazing staff too very welcoming

Reply from Motorpoint - Chingford
Ibo and Chloe were extremely helpful and made the sale so smooth!

Reply from Motorpoint - Chingford
Today i’ve been served from 2 amazing member at Motorpoint branch at Chingford “Maddie and Ibo”.
Fantastic experience as they put me trough every single details in terms of procedure,
Demonstration of the new car and every singoe step was pretty clear without any issue…
Really happy!
I would really recommend without hesitate.
Lovely staff

Reply from Motorpoint - Chingford
I honestly had best customer service after sale. Very kind and helpful staff. I would like to thank Mr.Ibrahim once again.

Reply from Motorpoint - Chingford

Reply from Motorpoint - Chingford
Nik has a lot of patience and help me through every step and guided me into the right car.

Reply from Motorpoint - Chingford
Zeynep was great, she was very helpful throughout the whole process!

Reply from Motorpoint - Chingford
Had a fantastic experience here at Motorpoint Chingford! - was really looked after by Zeynep, very helpful and informative, explained everything thoroughly, very warm and honest nature. Could not ask for more. Also Ibo was very good too - very kind and welcoming. We were in very good hands and recommend this place!

Reply from Motorpoint - Chingford
The sales rep was wonderful Maddie makes our experience unforgettable, she was knowledgeable, and her expertise was superb.

Reply from Motorpoint - Chingford
Recently bought my car from Motorpoint with the help of Nikhal and it was super easy from start to finish. The car was brought over to a nearby motorpoint centre within a few days of purchasing and then I collected all within a week. At the centre Nik & Zeynep dealt with the whole process really quickly and smoothly and it was a pleasure meeting them.

Reply from Motorpoint - Chingford
Easy throughout the whole process of buying my car.Zeynep was absolutely amazing helping me throughout. She was a star.

Reply from Motorpoint - Chingford

Reply from Motorpoint - Chingford
Great experience buying my Peugeot 5008 from Motorpoint. From start to finish, the process was easy, professional and well organised. The staff were friendly, knowledgeable and helpful throughout. I am very happy with the car and the service I received. Would definitely use Motorpoint again in the future

Reply from Motorpoint - Chingford
Chloe Brown made my experience great. She was brilliant at the Chingford branch! However, prior to going to collect my car, I was told it could only be held for 7 days otherwise it will be available for others to buy. My salesman was Faheem, he was brilliant. But there was another gentleman that called me to let me know about my car being available again after 7 days, which I think the communication from the companies side should be much better.

Reply from Motorpoint - Chingford
Great experience. Very helpful staff. Transparent process. Thank you to Ibrahim and Zeynep for all their help.

Reply from Motorpoint - Chingford
Clear communication and friendly environment. Humza helped put me at ease which I appreciate. The following day after the purchase of my vehicle he checked to see if all went well.

Reply from Motorpoint - Chingford
Raj the salesman was very helpful and polite nothing was too much trouble. I have been to motorpoint before will always come back .

Reply from Motorpoint - Chingford
Great Customer service from Zeynep! We will definitely choose Motorpoint when purchasing our next car 😊

Reply from Motorpoint - Chingford
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.