Banner for Motorpoint - Chingford

Motorpoint - Chingford Reviews 

860
•
TrustScore 4.5 out of 5

4.7

Lea Valley Road, E4 7PX Chingford, Essex, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Chloe Brown made my experience great. She was brilliant at the Chingford branch! However, prior to going to collect my car, I was told it could only be held for 7 days otherwise it will be available f... See more

Company replied

Rated 5 out of 5 stars

Today i’ve been served from 2 amazing member at Motorpoint branch at Chingford “Maddie and Ibo”. Fantastic experience as they put me trough every single details in terms of procedure, Demonstrati... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic experience here at Motorpoint Chingford! - was really looked after by Zeynep, very helpful and informative, explained everything thoroughly, very warm and honest nature. Could not ask... See more

Company replied

Rated 4 out of 5 stars

Clear communication and friendly environment. Humza helped put me at ease which I appreciate. The following day after the purchase of my vehicle he checked to see if all went well.

Company replied


Company details

  1. Car dealer
  2. also in
  3. Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Lea Valley Road, E4 7PX, Chingford, Essex, United Kingdom

  • 020 3993 1329
Promotion box for Motorpoint - Chingford

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

860 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(860)

6,086 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just amazing

Very easy and straight to the point i love that kind of business amazing staff too very welcoming

12 October 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

Thank you so much for the wonderful five-star review! We are thrilled to hear that you found the entire process so efficient and direct, and that our team made you feel so warmly welcomed. We truly appreciate your feedback and hope to see you again soon!

Thank you
Motorpoint

Rated 5 out of 5 stars

Ibo and Chloe were extremely helpful…

Ibo and Chloe were extremely helpful and made the sale so smooth!

13 October 2026
Unprompted review
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We are so pleased to hear that our team members were extremely helpful and ensured your buying experience was so smooth. Thank you for taking the time to share your wonderful feedback with us!

Thank you
Motorpoint

Rated 5 out of 5 stars

Today i’ve been served from 2 amazing…

Today i’ve been served from 2 amazing member at Motorpoint branch at Chingford “Maddie and Ibo”.
Fantastic experience as they put me trough every single details in terms of procedure,
Demonstration of the new car and every singoe step was pretty clear without any issue…
Really happy!
I would really recommend without hesitate.
Lovely staff

13 October 2026
Unprompted review
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We are so pleased to hear you had such a fantastic experience at our branch! It is wonderful to know that our team guided you through every detail of the procedure and provided a clear demonstration of your new vehicle. We are delighted that the entire process went smoothly and that you felt so well taken care of by our lovely staff. Thank you so much for your happy feedback and for your high recommendation!

Thank you
Motorpoint

Rated 5 out of 5 stars

Excellent

Great customer service

5 October 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

Thank you for the 5 star we appreciate your feedback.

Rated 5 out of 5 stars

I honestly had best customer service…

I honestly had best customer service after sale. Very kind and helpful staff. I would like to thank Mr.Ibrahim once again.

12 October 2026
Unprompted review
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We are so pleased to hear that you experienced such outstanding after-sales care. It is wonderful to know our team was so kind and helpful, and we truly appreciate you taking the time to share your positive feedback with us.

Thank you
Motorpoint

Rated 5 out of 5 stars

Fantastic customer service.

Fantastic service from start to finish.

9 October 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We are delighted to hear that you had such a wonderful experience with us. Thank you so much for taking the time to share your positive feedback, as we truly appreciate it!

Thank you
Motorpoint

Rated 5 out of 5 stars

Excellent customer service

Nik has a lot of patience and help me through every step and guided me into the right car.

10 October 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We are so delighted to hear about your wonderful experience. It is great to know that our team member was so supportive, attentive, and helpful in guiding you to the ideal vehicle for your needs. Thank you for taking the time to leave such a fantastic five-star review!

Thank you
Motorpoint

Rated 5 out of 5 stars

Great customer service

Zeynep was great, she was very helpful throughout the whole process!

11 October 2026
Unprompted review
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We are so pleased to hear that our team member provided such great support and was so helpful to you throughout your journey. Thank you for sharing your wonderful feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Your one stop shop for your new car!

Had a fantastic experience here at Motorpoint Chingford! - was really looked after by Zeynep, very helpful and informative, explained everything thoroughly, very warm and honest nature. Could not ask for more. Also Ibo was very good too - very kind and welcoming. We were in very good hands and recommend this place!

12 September 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We are so pleased to hear that you had such a fantastic experience with us! It is wonderful to know that our team looked after you so well, taking the time to explain everything thoroughly with a warm, welcoming, and honest approach. We truly appreciate your kind recommendation and are delighted to hear that you felt so well taken care of throughout your visit.

Thank you
Motorpoint

Rated 5 out of 5 stars

The sales rep was wonderful Maddie…

The sales rep was wonderful Maddie makes our experience unforgettable, she was knowledgeable, and her expertise was superb.

3 October 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We are so pleased to hear that you had such an unforgettable experience with our team. It is wonderful to know that the sales representative's knowledge and superb expertise made such a positive impression on your visit. We truly appreciate your kind feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Recently bought my car from Motorpoint…

Recently bought my car from Motorpoint with the help of Nikhal and it was super easy from start to finish. The car was brought over to a nearby motorpoint centre within a few days of purchasing and then I collected all within a week. At the centre Nik & Zeynep dealt with the whole process really quickly and smoothly and it was a pleasure meeting them.

9 October 2026
Unprompted review
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We are so pleased to hear that your car buying experience was super easy from start to finish! It is wonderful to know that having your vehicle transferred to your local centre went so quickly and that our team members made the handover process smooth and enjoyable for you. Thank you very much for choosing to purchase your car with us and for sharing your great feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Easy throughout the whole process of…

Easy throughout the whole process of buying my car.Zeynep was absolutely amazing helping me throughout. She was a star.

7 October 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We are so pleased to hear that your car purchasing experience was smooth from start to finish. It is wonderful to know that our team member provided such outstanding support and made the whole journey so easy for you. We truly appreciate your kind feedback and hope you thoroughly enjoy your new vehicle.

Thank you
Motorpoint

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction. Helpful staff. Zaynap great

7 October 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We are glad you enjoyed your experience. We appreciate your feedback about our helpful team and seamless process.

Thank you
Motorpoint

Rated 5 out of 5 stars

Good Quality Car

Great experience buying my Peugeot 5008 from Motorpoint. From start to finish, the process was easy, professional and well organised. The staff were friendly, knowledgeable and helpful throughout. I am very happy with the car and the service I received. Would definitely use Motorpoint again in the future

3 October 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We are thrilled to hear about your great experience purchasing your Peugeot 5008 with us. It is wonderful to know that the entire process was smooth, professional, and well-organised, and that our team provided such helpful and friendly service. We are delighted that you are so happy with your new car, and we look forward to welcoming you back again in the future.

Thank you
Motorpoint

Rated 4 out of 5 stars

Chloe Brown - brilliant (Chingford branch)

Chloe Brown made my experience great. She was brilliant at the Chingford branch! However, prior to going to collect my car, I was told it could only be held for 7 days otherwise it will be available for others to buy. My salesman was Faheem, he was brilliant. But there was another gentleman that called me to let me know about my car being available again after 7 days, which I think the communication from the companies side should be much better.

28 September 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

Thank you for sharing your feedback with us. We are delighted to hear that you received such wonderful service from members of our team during your visit. However, we truly appreciate your comments regarding the communication you received about the vehicle holding policy. We understand how important clear and seamless updates are, and we will use your insights to help improve our processes moving forward.

Thank you
Motorpoint

Rated 5 out of 5 stars

Great experience

Great experience. Very helpful staff. Transparent process. Thank you to Ibrahim and Zeynep for all their help.

2 October 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We are so pleased to hear that you had such a great experience with us. It is wonderful to know that our team provided clear and helpful support throughout the entire process. Thank you for sharing your positive feedback with us!

Thank you
Motorpoint

Rated 4 out of 5 stars

Clear communication and friendly…

Clear communication and friendly environment. Humza helped put me at ease which I appreciate. The following day after the purchase of my vehicle he checked to see if all went well.

27 September 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We are so pleased to hear that you had such a positive experience buying your vehicle. It is wonderful to know our team member provided clear communication, made you feel comfortable throughout the process, and took the time to follow up with you the next day. Thank you for sharing your feedback, and we hope you enjoy your new car.

Thank you
Motorpoint

Rated 5 out of 5 stars

Raj the salesman was very helpful and…

Raj the salesman was very helpful and polite nothing was too much trouble. I have been to motorpoint before will always come back .

2 October 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We are so pleased to hear that you had such a positive experience and received friendly, attentive service. It is fantastic to know that you plan to return to us again in the future, and we truly appreciate your continued support and loyalty.

Thank you
Motorpoint

Rated 5 out of 5 stars

Great Customer service from Zeynep

Great Customer service from Zeynep! We will definitely choose Motorpoint when purchasing our next car 😊

3 October 2026
Unprompted review
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

Thank you so much for the fantastic five-star rating! We are absolutely thrilled to hear that you had such a wonderful experience with our team member. It means the world to us to know that you plan on returning to us for your next vehicle purchase. We look forward to welcoming you back in the future!

Thank you
Motorpoint

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look