It was good but when I went to pick up the car I found some scratches at the back of the car ( driver side ) when I asked the team said we can only give a touch on one of them and will be seen the res... See more
Company replied
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Recently purchased a car from motor point …staff were really helpful in tracking down the right car through the group .. Car was in excellent condition with just one blemish which they instantly rect... See more
Company replied
I had a really great experience today, and I would especially like to thank Zeynep for her amazing help and customer service. She was friendly, professional, patient, and made the whole process so eas... See more
Company replied
The staff were excellent but there was a fault with the car that should have been discovered well in advance of the pre-arranged collection day but was only identified the day prior. Thankfully this d... See more
Company replied
Company details
- Car dealer
- also in
- Used car dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Lea Valley Road, E4 7PX, Chingford, Essex, United Kingdom
- 020 3993 1329
Over 1000 new cars every week
4.7
Excellent
841 reviews
Asks customers to review
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Honestly couldn’t recommend a better…
Honestly couldn’t recommend a better place to buy a car. Brilliant service from Raj and Maddie, both members of staff were honest and made sure I found a car that met my needs! Removed the stress factor for me :)
30 September 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear you had such a brilliant experience finding a car that met your needs. It's wonderful that our team was honest and removed the stress factor for you!
Thank you
Motorpoint
I had a really great experience today
I had a really great experience today, and I would especially like to thank Zeynep for her amazing help and customer service. She was friendly, professional, patient, and made the whole process so easy and pleasant. She went above and beyond to make sure everything was taken care of, and I really appreciate her kindness and attention to detail. Thank you, Zeynep, for making my experience such a positive one
29 September 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear you had such a positive experience! It's wonderful that our team member was friendly, professional, and made the process easy and pleasant for you. We truly appreciate your kind words.
Thank you
Motorpoint
Raj and maddie were great
Raj and maddie were great! Perfect smooth handover of the car! Extremely pleased
27 September 2026
Reply from Motorpoint - Chingford
We're so pleased to hear that you had such a great experience and that the handover of your car was smooth and perfect. Thank you for your wonderful feedback!
Thank you
Motorpoint
Very good customer experience all…
Very good customer experience all round, and a very good service.
21 September 2026
Reply from Motorpoint - Chingford
We're delighted to hear that you had a very good customer experience and received excellent service all around. Thank you for your wonderful feedback!
Thank you
Motorpoint
Chloe Brown
Chloe Brown was fantastic. Really great handover and very happy with all round service!
26 September 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear that you were happy with the service you received and found the handover to be great. Thank you for your kind words!
Thank you
Motorpoint
Another great experience with Motorpoint
We have bought many cars from here and it is always a smooth and pleasant experience. Maddie helped us today and was friendly, knowledgeable and efficient, and we were in and out with our new car quickly, no stress at all.
26 September 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear that your car buying experience was smooth and pleasant, as always. It's wonderful that our team member was friendly, knowledgeable, and efficient, making the process stress-free.
Thank you
Motorpoint
It was made easy to purchase
It was made easy to purchase, very friendly this was my second purchase, my only issue was the £199 charge to transport my car from Leeds to my local garage
24 September 2026
Reply from Motorpoint - Chingford
We're happy to hear your purchase was easy and friendly! We understand your concern regarding the transport charge from Leeds. We appreciate your feedback.
Thank you
Motorpoint
Recently purchased a car from motor…
Recently purchased a car from motor point …staff were really helpful in tracking down the right car through the group .. Car was in excellent condition with just one blemish which they instantly rectified before collection .. great service
Nik was really very helpful .. and I’m quite difficult to please!!.. Maddie was brilliant ..patient .. and knowledgeable and real asset to the organisation
21 September 2026
Reply from Motorpoint - Chingford
We're so pleased to hear you had such a great experience finding the right car! It's wonderful that our team was helpful and instantly rectified the blemish. We're delighted that our staff members were helpful, patient, and knowledgeable, making your experience excellent.
Thank you
Motorpoint
Great experience nice and easy
Great experience nice and easy. Thank you to zeynep for the kind and helpful assistance
25 September 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear that you had a great experience and found our assistance kind and helpful. Thank you for sharing your positive feedback!
Thank you
Motorpoint
Sold my car at Motorpoint (Chingford)
Sold my car at Motorpoint (Chingford). Gee and Raz were brilliant in helping me sort my documents and making sure the process was as smooth as possible.
21 September 2026
Unprompted review
Reply from Motorpoint - Chingford
We are so pleased to hear about your excellent experience selling your car with us. We are glad our team made the process smooth and easy for you. Thank you for your kind words!
Thank you
Motorpoint
Ibrahim was fantastic and really made…
Ibrahim was fantastic and really made my purchase smooth and easy! Very knowledgable and friendly. Highly recommend :)
22 September 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear about your positive experience and that our team member made your purchase smooth and easy. It's great to know you found them knowledgeable and friendly. We truly appreciate your high recommendation!
Thank you
Motorpoint
The staff were excellent but ….
The staff were excellent but there was a fault with the car that should have been discovered well in advance of the pre-arranged collection day but was only identified the day prior. Thankfully this did not prevent collection occurring but does mean that it will have to be rectified in my time and under warranty. This somewhat soured the experience only mitigated by the excellent staff.
14 September 2026
Reply from Motorpoint - Chingford
We appreciate you taking the time to share your feedback. We are pleased our staff provided excellent service, but we sincerely regret the inconvenience caused by the car fault discovered so close to your collection day. We understand this situation was frustrating, and we are reviewing our pre-collection inspection processes to prevent similar occurrences.
Thank you
Motorpoint
Staff helpful but not overpowering
Staff helpful but not overpowering. Knowledge and made sure understand everything. Good contact.
20 September 2026
Reply from Motorpoint - Chingford
We're delighted to hear that our staff were helpful and ensured you understood everything. We appreciate your positive feedback and good contact.
Thank you
Motorpoint
Chloe brown was marvellous I felt…absolutely no pressure, she answered all my questions an a delightful person
Chloe brown was marvellous I felt absolutely no pressure to buy, and I did buy , she was so helpful, an all round very nice person …. Hope you pay her well
19 September 2026
Reply from Motorpoint - Chingford
We're so pleased to hear about your wonderful experience! It's fantastic that you felt no pressure and found our team member to be so helpful and kind. We truly appreciate your positive feedback.
Thank you
Motorpoint
We found the car we liked and Raj and…
We found the car we liked and Raj and Zeynep were very helpful, making the whole process very smooth. It was a very positive experience overall.
20 September 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear that you found the car you liked and that our team members were very helpful, making the whole process smooth. It's wonderful that you had a very positive experience overall.
Thank you
Motorpoint
Zeynep made the experience easy and…
Zeynep made the experience easy and straight forward. Customer service was excellent.
18 September 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear that your experience was easy and straightforward, and that you received excellent customer service. Thank you for your kind words!
Thank you
Motorpoint
Really good and smooth experience…
Really good and smooth experience trading in my car and buying a car. Amazing customer service thanks to Erkan , Oz and Zeynap. They supported me throughout the process and made sure the car was perfect
18 September 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear you had such a good and smooth experience trading in and buying your car. It's wonderful that our team supported you throughout the process and ensured your car was perfect.
Thank you
Motorpoint
Friendly sales team
Friendly sales team. Johnny and Zeynep were great. Took their time to go through everything. Not pushy at all and answered all my questions. Ensured I had a beverage during the appointment. 1st time using Motorpoint and I would use again and recommend
18 September 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear about your positive first experience with us! It's wonderful that our team took the time to assist you without being pushy and answered all your questions. We appreciate your recommendation and look forward to welcoming you back.
Thank you
Motorpoint
It was good but when I went to pick up…
It was good but when I went to pick up the car I found some scratches at the back of the car ( driver side ) when I asked the team said we can only give a touch on one of them and will be seen the rest butter to leave , the should of offer the complete paint to the area as it’s not been mentioned in the advertisement the company should owner fixing it but every one was trying to get out of it and give reasons doesn’t make since . I hope you can comeback to me and offer doing the complete the job professionally. Thanks
16 September 2026
Reply from Motorpoint - Chingford
We appreciate you taking the time to share your feedback regarding the scratches on the vehicle. We understand your disappointment with the proposed solution and that you expected a more comprehensive repair. As your is over 3 years old there will be sign of wear and tear and prepared to standard.
Thank you
Motorpoint
Excellent service all round!!
They have a great selection of cars and are easy to find etc, and they also transported the car I chose from Derby to Chingford. Got a good deal from them, with a fair part exchange value for my current car. Maddie who dealt with me was excellent, she was polite, friendly, very professional, the waiting area was nice with free coffee etc, and all in all a pleasant experience - and very happy with my new car!
10 September 2026
Reply from Motorpoint - Chingford
We're so pleased to hear you had such a pleasant experience! It's wonderful that you found our car selection great and appreciated the convenient car transport. We're delighted you received a good deal and a fair part exchange value. It's fantastic that our team member was excellent, polite, friendly, and professional, and that you enjoyed our waiting area. We're thrilled you're happy with your new car!
Thank you
Motorpoint
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