Our experience from beginning to end was brilliant. This is our second time here at Chingford exchanging our car. We were initially helped by Raj and then assisted by Zeynep who was very helpful. Tog... See more
Company replied
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Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices. They had the exact spec car we wanted, and £500... See more
Company replied
Ordered the car through the website, arrive at my allotted time and after the test drive of my part exchange was done, car transferred to my name and off I went. Zeynap who looked after me was ver... See more
Company replied
I couldn't have asked for a better experience! Zeynap were so friendly, helpful, and easy to deal with from start to finish. Never felt pressured, and made buying my car feel simple and stress-free.... See more
Company replied
Company details
- #57 of 91 best companies in Car dealer
- #26 of 54 best companies in Used car dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Lea Valley Road, E4 7PX, Chingford, Essex, United Kingdom
- 020 3993 1329
Over 1000 new cars every week
4.7
Excellent
779 reviews
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Thank you to Vash for the great…
Thank you to Vash for the great customer service, quick and easy selling my car!
10 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Motorpoint - Chingford
We're so happy to hear you had such a positive experience with our service, cars, and prices! Thank you for your wonderful feedback.
Thank you
Motorpoint
Ordered the car through the website
Ordered the car through the website, arrive at my allotted time and after the test drive of my part exchange was done, car transferred to my name and off I went.
Zeynap who looked after me was very pleasant and professional and was a pleasure to deal with
2 August 2026
Reply from Motorpoint - Chingford
We're so pleased to hear that your car buying experience was smooth and efficient, from ordering online to driving away in your new car. It's wonderful to know that our colleague provided such pleasant and professional service. Thank you for sharing your positive feedback!
Thank you
Motorpoint
The gentleman who actually attended to…
The gentleman who actually attended to me was very polite helpful and professional even though he was acting on behalf of Nik, who I started dealing with who is also a lovely gentleman. Apparently Nik, also attended to me in 2022 when I got my car at Motorpoint.
Unfortunately I had to pay extra £250 against my initial agreement deposit of £3000/part exchange when another colleague had to review my finance with the finance company stating some reasons I couldn't understand.
Overall I would say my experience was very good and I can confidently recommend anyone to Motorpoint.
31 July 2026
Reply from Motorpoint - Chingford
We truly appreciate you taking the time to share your positive experience. It's wonderful to hear that our team members were polite, helpful, and professional during your visit. We're also glad to know you'd confidently recommend us. We understand your concern regarding the additional payment for your deposit, and we acknowledge that the reasons provided were unclear. We are always looking for ways to improve our communication and ensure our customers have a full understanding of their agreements. Your feedback is invaluable as we continuously strive to enhance our service.
Thank you
Motorpoint
The service I had was fantastic very…
The service I had was fantastic very quick and efficient. Made the buying a new car satisfying and easy. Would highly recommend and use again
31 July 2026
Reply from Motorpoint - Chingford
We're so pleased to hear that the service you received was fantastic, quick, and efficient. It's wonderful that we made buying your new car satisfying and easy! Thank you for your high recommendation.
Thank you
Motorpoint
Superb experience!!
Our experience from beginning to end was brilliant. This is our second time here at Chingford exchanging our car. We were initially helped by Raj and then assisted by Zeynep who was very helpful. Together they made our experience great and easy. The customer service at Chingford is exemplary, the cars are good quality and competitively priced.
A massive thanks to Zeynep who was very welcoming, interactive and smiled the whole way through.
3 August 2026
Unprompted review
Reply from Motorpoint - Chingford
We're delighted to hear your experience from beginning to end was brilliant! It's wonderful that our team made your car exchange easy and great. We appreciate your kind words about our customer service and the quality and pricing of our cars.
Thank you
Motorpoint
New Tuscon
Got the car I wanted. Fair part exchange price. Changeover was smooth and the staff were professional and friendly.
1 August 2026
Reply from Motorpoint - Chingford
We're so glad to hear you found the car you wanted and that the part exchange price was fair. It's wonderful that the changeover was smooth and that our staff were professional and friendly.
Thank you
Motorpoint
Bought a car from Zeynep here
Bought a car from Zeynep here. She was great and very friendly, will come back here again if we want to buy another!
1 August 2026
Unprompted review
Reply from Motorpoint - Chingford
Thank you for your wonderful review! We're so pleased to hear that you had such a positive experience with us and that our team member was great and friendly. We look forward to welcoming you back in the future!
Thank you
Motorpoint
Reply from Motorpoint - Chingford
We appreciate your kind words and are glad you had a positive experience. We will share your feedback with our team.
Thank you
Motorpoint
Great service
Great service. All staff that I interacted with were helpful and informative. Thank you
25 July 2026
Reply from Motorpoint - Chingford
We're so pleased to hear that you experienced great service and found our staff to be helpful and informative. Thank you for your kind words.
Thank you
Motorpoint
Great experience
Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices.
They had the exact spec car we wanted, and £500 cheaper than we could find anywhere else in the country!
Highly recommended .
28 July 2026
Reply from Motorpoint - Chingford
We're so pleased to hear you had such a great experience with us! It's wonderful that our team was friendly and helpful, and that you found the exact car you wanted at such a competitive price. We truly appreciate your high recommendation.
Thank you
Motorpoint
Zeynep was fantastic to deal with
Zeynep was fantastic to deal with - made the whole process easy and stress free. Would reccomend
31 July 2026
Unprompted review
Reply from Motorpoint - Chingford
We're delighted to hear that our team member made the process easy and stress-free for you. Thank you for your kind recommendation!
Thank you
Motorpoint
Reply from Motorpoint - Chingford
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service to be honest and fair. Your feedback is greatly appreciated.
Thank you
Motorpoint
The sales people on Motorpoint
The sales people on Motorpoint - Chingford are professional and helpful, especially NIK , ones again I will recommend Motorpoint to any one want to buy a car, the price are competitive , the service was great.
Thank you
22 July 2026
Reply from Motorpoint - Chingford
We're so pleased to hear about your positive experience with us and that our team was professional and helpful. It's wonderful to know you found our prices competitive and the service great. We truly appreciate your recommendation!
Thank you
Motorpoint
Motorpoint is the only place to go..
Motorpoint is the only place to go if you are planning to buy a near to new car. I brought a Kia from them. It had low mileage, it was clean and tidy without any marks or dents. The only issue it had was the rear camera which wasn't working which Motorpoint paid the main Kia dealers to get replaced with new one within a week.
The Sales team and After Sales team customer care was great. They have a huge selection of cars to suit your need's and their customer office/waiting area layout is really good too.
If ever I need to buy from them again I will. Keep up the good work Motorpoint 😃
23 June 2026
Unprompted review
Reply from Motorpoint - Chingford
Thank you for your fantastic review! We're so pleased to hear you had such a positive experience with us and that we could quickly resolve the issue with your car's camera. We appreciate your kind words about our team and the selection of vehicles we offer. We look forward to assisting you again in the future!
Thank you
Motorpoint
Aaron was a massive help today when i…
Aaron was a massive help today when i was collecting & finalising my new car! Made the process very smooth & quick. Highly recommend!
27 July 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear that the process of collecting and finalizing your new car was smooth and quick. We're glad our team member was a massive help.
Thank you
Motorpoint
Had a great experience with zeyned and…
Had a great experience with zeyned and Raj at Motorpoint Chingford branch.
24 July 2026
Unprompted review
Reply from Motorpoint - Chingford
We're delighted to hear you had such a great experience with our team. We appreciate your positive feedback!
Thank you
Motorpoint
Reply from Motorpoint - Chingford
Thank you very much for your feedback, we appreciate your comments that our colleague Chloe was excellent.
We had an excellent service from start…
We had an excellent service from start to finish.
We had Chloe who was very friendly. She was very professional and explained everything to us clearly and made the process smooth buying our dream car a pleasure.
We had a very pleasant experience.
Thank you Chloe for looking after us.
15 July 2026
Unprompted review
Reply from Motorpoint - Chingford
We're so pleased to hear you had such an excellent experience from start to finish! It's wonderful that our team was friendly, professional, and made the process of buying your dream car a pleasure. Thank you for your kind feedback!
Thank you
Motorpoint
Reply from Motorpoint - Chingford
Thank you for your feedback and we are glad that you have found our team at Motorpoint Chingford trustworthy and friendly.
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