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Motorpoint - Chingford Reviews 

784
TrustScore 4.5 out of 5

4.7

Lea Valley Road, E4 7PX Chingford, Essex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Our experience from beginning to end was brilliant. This is our second time here at Chingford exchanging our car. We were initially helped by Raj and then assisted by Zeynep who was very helpful. Tog... See more

Company replied

Rated 5 out of 5 stars

Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices. They had the exact spec car we wanted, and £500... See more

Company replied

Rated 5 out of 5 stars

Ordered the car through the website, arrive at my allotted time and after the test drive of my part exchange was done, car transferred to my name and off I went. Zeynap who looked after me was ver... See more

Company replied

Rated 4 out of 5 stars

Very friendly, helpful and knowledgeable staff. Feisty negotiation on part exchange but always constructive and desire to get deal done


Company details

  1. #56 of 90 best companies in Car dealer
  2. #27 of 54 best companies in Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Lea Valley Road, E4 7PX, Chingford, Essex, United Kingdom

  • 020 3993 1329
Promotion box for Motorpoint - Chingford

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

784 reviews

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4.7

All reviews

(784)

6,066 reviews in the last 12 months

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Rated 5 out of 5 stars

Really great service and experience of…

Really great service and experience of trading in my old car and buying a larger one. Thanks to raj and Chloe for the excellent service

14 February 2026
Motorpoint - Chingford logo

Reply from Motorpoint - Chingford

We're so glad you had a great experience trading in your old car and buying a larger one. Thank you for your positive feedback regarding our service!

Thank you
Motorpoint

Rated 5 out of 5 stars

Great customer service

Great customer service, very helpful

12 February 2026
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Reply from Motorpoint - Chingford

We appreciate you taking the time to share your positive experience with our customer service! We are so glad to hear that we were helpful.

Thank you
Motorpoint

Rated 5 out of 5 stars

knowledge of sales staff - Ibrahim Yusuf

large selection of low mileage cars. welcoming and very helpful sales staff.
The sales representative Ibraham Yusuf was very friendly and knowledgeable.

23 September 2025
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Reply from Motorpoint - Chingford

We're happy you found a large selection of cars and welcoming staff. It's great to hear that our sales team was friendly and knowledgeable. Thank you for your feedback.

Thank you
Motorpoint

Rated 5 out of 5 stars

Ibrahim was very helpful

Ibrahim was very helpful, went in looking for a Kuga or Qashqai and ended up leaving with an almost brand new MG HS Trophy. Was extremely helpful in showing us what we could afford, and all the features the car came with.

4 February 2026
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Reply from Motorpoint - Chingford

We're happy to hear that you found the perfect car with our assistance! We appreciate your positive feedback and are so glad that the features and affordability met your needs. Thanks for sharing.

Thank you
Motorpoint

Rated 5 out of 5 stars

Motorpoint Chingford are is best!

The Staff at Motorpoint Chingford are professional and always polite.
The cars are Good value and presented nice and clean.
Well Done!

31 January 2026
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Reply from Motorpoint - Chingford

We appreciate you taking the time to leave us your feedback. We're happy to hear that you found our staff professional and polite and that you were pleased with the value and presentation of our cars.

Thank you
Motorpoint

Rated 5 out of 5 stars

Excellent Customer Service

I bought my new car from Motorpoint, the service I received was excellent. Nik was very helpful, I would recommend anyone using them.

7 February 2026
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Reply from Motorpoint - Chingford

We appreciate you sharing your positive experience. We're happy to hear that the service was excellent and that you found Nik's assistance helpful. Thank you!

Thank you
Motorpoint

Rated 4 out of 5 stars

Grate car sale

The car sale top hole but the cars are not checked tight enuff as faulty cars are sold that the need lots of repair work or changing as they are in to poor a condition

6 February 2026
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Reply from Motorpoint - Chingford

We appreciate your feedback. We're sorry to hear you experienced issues with the vehicle's condition and required repairs. We will review our inspection process to improve our services.

Thank you
Motorpoint

Rated 5 out of 5 stars

Mr Unjiya

Very Professional

6 February 2026
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Reply from Motorpoint - Chingford

We appreciate you taking the time to share your feedback and we're so glad to hear you received excellent customer service from our staff.

Thank you
Motorpoint

Rated 4 out of 5 stars

Both members of Motorpoint staff gave…

Both members of Motorpoint staff gave impeccable excellent customer service, Bravo

5 February 2026
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Reply from Motorpoint - Chingford

We appreciate you taking the time to share your feedback and we are so glad to hear you received excellent customer service!

Thank you
Motorpoint

Rated 5 out of 5 stars

Smooth, Quick, Smart.

Smooth, quick, knowledgable and flexible. Ibo served myself and my partner, within the week the car was delivered, fully inspected and he ensured we didn’t drive away in a liability! Heavily detailed/cleaned and all fluids and consumables topped up.

Had the car for a couple months, and it’s been smooth sailing ever since!

Thank you Ibo!

13 December 2025
Unprompted review
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Reply from Motorpoint - Chingford

We're happy to hear that your experience was smooth and quick. It's great to know that the car was delivered within the week, fully inspected, and detailed. We appreciate your positive feedback and are glad you've had smooth sailing ever since!

Thank you
Motorpoint

Rated 5 out of 5 stars

Price Match and Staff!

Great Staff, shout out to Raj!
The Price Match Guarantee was unbeaten, and the ease of collection when purchased was a standout. I paid on the day in-store!

29 January 2026
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Reply from Motorpoint - Chingford

We're happy to hear that you had such a positive experience with our team! We appreciate your recognition of the price match and easy collection. Thanks for your feedback.

Thank you
Motorpoint

Rated 5 out of 5 stars

My second purchase from Motorpoint and…

My second purchase from Motorpoint and what a great shopping experience. The customer service was great and i found the exact car that I was looking for at an amazing price. There was no pressure selling, nothing was forced on me and felt like I was in control of the whole the process.

2 February 2026
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Reply from Motorpoint - Chingford

We appreciate you taking the time to leave us such a wonderful review. We're so glad you enjoyed your shopping experience and found the car you were looking for at a great price. It's great to hear that you felt in control of the process.

Thank you
Motorpoint

Rated 5 out of 5 stars

Mini

Saw a car I was interested in online, left them an email to call me which they did the very next day. Had a chat about a few cars and I reserved one (with Christopher) to go and look at. Was treated very well on the phone and in the store. Actually loved the car, bought it and part exchanged mine. No fuss, just good service from Chloe. Drove it home the same day. All done very quickly and am very pleased with the service and the car. Would definitely use them again (but am so pleased with this car I hope not for a very long time).

2 February 2026
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Reply from Motorpoint - Chingford

We're happy to hear that you had such a positive experience! It's great to know that you were treated well and that the process of reserving, viewing, and purchasing your car was smooth and efficient. We appreciate your feedback and are pleased you're happy with your new car.

Rated 5 out of 5 stars

Best motor company I came a cross

The professional they are and the level of treat people the made them the best and how they approach and explain they are amazing thanks Motorpoint Chingford

2 February 2026
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Reply from Motorpoint - Chingford

We're happy to hear that you had such a positive experience with our team's professionalism and approach. We appreciate your kind words and thank you for your review!

Thank you
Motorpoint

Rated 5 out of 5 stars

The cheapest in the country double the…

The cheapest in the country double the price difference if you find one similar. Buying a quality used car is only at Motorpoint. Customer service second to none a happy team to assist you with any questions pre or post sale. Well done to all at Chingford Motorpoint.

26 January 2026
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Reply from Motorpoint - Chingford

We appreciate your positive feedback and are happy to hear about your experience. It's great to know our team provided excellent customer service and that you found great value with us.

Thank you
Motorpoint

Rated 5 out of 5 stars

Enjoyable experience!

In my experience, Motorpoint provided me with a professional service. The Chingford branch is comfortable for customers and the staff are very helpful and polite. Good after-sales service too!

24 January 2026
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Reply from Motorpoint - Chingford

We're happy to hear you received professional service at our Chingford branch. It's great to know our staff were helpful and that you experienced good after-sales service. We appreciate your positive feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Totaly great experience

The gentlymen making the sale

28 January 2026
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Reply from Motorpoint - Chingford

We're glad you had a positive experience with our team! We appreciate your feedback and time.

Thank you
Motorpoint

Rated 5 out of 5 stars

Very easy buy to car Motorpoint and…

Very easy buy to car Motorpoint and good service thanks

28 January 2026
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Reply from Motorpoint - Chingford

We're happy to hear that your Motorpoint car buying experience was easy and the service was good. Thank you for your positive feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

xcellent service from Motorpoint

xcellent service from Motorpoint. Friendly staff(Shah Ahmed), no pressure, and a smooth, hassle-free buying process. Everything was clear and straightforward, and I’m very happy with my car. Would definitely recommend.

18 January 2026
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Reply from Motorpoint - Chingford

We appreciate you taking the time to share your feedback. We're so glad you found our staff friendly and the car buying process smooth. We're happy you are pleased with your new car!

Thank you
Motorpoint

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