Our experience from beginning to end was brilliant. This is our second time here at Chingford exchanging our car. We were initially helped by Raj and then assisted by Zeynep who was very helpful. Tog... See more
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Our experience from beginning to end was brilliant. This is our second time here at Chingford exchanging our car. We were initially helped by Raj and then assisted by Zeynep who was very helpful. Tog... See more
Company replied
Great experience! Staff were amazing (Aaron, our salesman was brilliant, so friendly and helpful) and a vast selection of cars at competitive prices. They had the exact spec car we wanted, and £500... See more
Company replied
Ordered the car through the website, arrive at my allotted time and after the test drive of my part exchange was done, car transferred to my name and off I went. Zeynap who looked after me was ver... See more
Company replied
Very friendly, helpful and knowledgeable staff. Feisty negotiation on part exchange but always constructive and desire to get deal done
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
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Browse thousands of quality cars today.

Lea Valley Road, E4 7PX, Chingford, Essex, United Kingdom

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Really great service and experience of trading in my old car and buying a larger one. Thanks to raj and Chloe for the excellent service

Reply from Motorpoint - Chingford

Reply from Motorpoint - Chingford
large selection of low mileage cars. welcoming and very helpful sales staff.
The sales representative Ibraham Yusuf was very friendly and knowledgeable.

Reply from Motorpoint - Chingford
So convenient to walk in and drive out same day

Reply from Motorpoint - Chingford
Ibrahim was very helpful, went in looking for a Kuga or Qashqai and ended up leaving with an almost brand new MG HS Trophy. Was extremely helpful in showing us what we could afford, and all the features the car came with.

Reply from Motorpoint - Chingford
The Staff at Motorpoint Chingford are professional and always polite.
The cars are Good value and presented nice and clean.
Well Done!

Reply from Motorpoint - Chingford
I bought my new car from Motorpoint, the service I received was excellent. Nik was very helpful, I would recommend anyone using them.

Reply from Motorpoint - Chingford
The car sale top hole but the cars are not checked tight enuff as faulty cars are sold that the need lots of repair work or changing as they are in to poor a condition

Reply from Motorpoint - Chingford
Both members of Motorpoint staff gave impeccable excellent customer service, Bravo

Reply from Motorpoint - Chingford
Smooth, quick, knowledgable and flexible. Ibo served myself and my partner, within the week the car was delivered, fully inspected and he ensured we didn’t drive away in a liability! Heavily detailed/cleaned and all fluids and consumables topped up.
Had the car for a couple months, and it’s been smooth sailing ever since!
Thank you Ibo!

Reply from Motorpoint - Chingford
Great Staff, shout out to Raj!
The Price Match Guarantee was unbeaten, and the ease of collection when purchased was a standout. I paid on the day in-store!

Reply from Motorpoint - Chingford
My second purchase from Motorpoint and what a great shopping experience. The customer service was great and i found the exact car that I was looking for at an amazing price. There was no pressure selling, nothing was forced on me and felt like I was in control of the whole the process.

Reply from Motorpoint - Chingford
Saw a car I was interested in online, left them an email to call me which they did the very next day. Had a chat about a few cars and I reserved one (with Christopher) to go and look at. Was treated very well on the phone and in the store. Actually loved the car, bought it and part exchanged mine. No fuss, just good service from Chloe. Drove it home the same day. All done very quickly and am very pleased with the service and the car. Would definitely use them again (but am so pleased with this car I hope not for a very long time).

Reply from Motorpoint - Chingford
The professional they are and the level of treat people the made them the best and how they approach and explain they are amazing thanks Motorpoint Chingford

Reply from Motorpoint - Chingford
The cheapest in the country double the price difference if you find one similar. Buying a quality used car is only at Motorpoint. Customer service second to none a happy team to assist you with any questions pre or post sale. Well done to all at Chingford Motorpoint.

Reply from Motorpoint - Chingford
In my experience, Motorpoint provided me with a professional service. The Chingford branch is comfortable for customers and the staff are very helpful and polite. Good after-sales service too!

Reply from Motorpoint - Chingford

Reply from Motorpoint - Chingford
Very easy buy to car Motorpoint and good service thanks

Reply from Motorpoint - Chingford
xcellent service from Motorpoint. Friendly staff(Shah Ahmed), no pressure, and a smooth, hassle-free buying process. Everything was clear and straightforward, and I’m very happy with my car. Would definitely recommend.

Reply from Motorpoint - Chingford
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