Motorpoint - Manchester Reviews 

Fantastic quick easy will buy from you again

Staff were for the most part very helpful and always very pleasant, but ultimately I was sold a car that had faults and had to be rejected. Special mention for mechanic Reece tried his best to sort it out.

Excellent service from Tee & Dina, nothing was too much trouble, all questions answered, courteous and polite all through the selling process.
I would highly recommend that if selling your vehicle then contact Motorpoint Manchester.. JK

I had a good experience with motorpoint overall, I was looking for a specific vehicle but most dealerships only had one location so they was all too far for me to reach, motorpoint has multiple dealerships around the UK so I was able to have the vehicle I was interested in moved to a closer location to me which was great but it did cost £200 to have it moved which I wasn't too happy with, I had to wait between 1-2 weeks for the vehicle to be transferred but it got there in the end, So when arranging to collect this vehicle after transfer to the Manchester dealership I received a call later stating that the vehicle had an aftermarket exhaust, they couldn't sell me the vehicle with any modifications so they swapped the exhaust for a new stock exhaust and refunded the 200 transfer fee due to the vehicle not being standard basically, so I did have to wait some more time which was frustrating but in the end I got the car all standard and in immaculate condition, it looks amazing, drives amazing with great service history, I got my transfer fee back which was good too, the customer service person I dealt with was friendly, He let me have a test drive alone and check out the car for as long as I needed so I'm happy with my experience with motorpoint Manchester and would recommend them to others looking for a fair price and friendly service , 4/5 Stars because there's always room for improvement 🙂

I was a bit nervous going in and didn’t have the highest expectations, needing to part exchange my car etc, but I ended up having a really great experience with the team, especially Kaylum. He was so friendly, attentive, and genuinely helpful from start to finish. I never felt pressured or rushed into anything, which made the whole process much more comfortable. Kaylum really took the time to understand what I was looking for and found the perfect car to suit my needs. I’m so happy with everything, and any questions or worries I’ve had since have been dealt with straight away. I would definitely recommend!

Staff was great very patient special Dina in the Manchester show room. Create quantity used cars at reasonable prices.

Really good experience when part eco g my car and getting a new one. Staff very helpful and knowledgeable.

Amazing people, very friendly & helpful they understand peoples circumstances and very supportive defo will buy from again 10/10 😊.

Not pushy salesperson ,explained what was available to purchase as extras and advantages of them but didn't keep trying to add them on . Car prepared well and any scratches removed. Test drive arranged so could drive it before purchasing.

Sold my car to Motorpoint Manchester. Their valuation was £1,000 highter than Arnold Clark and WBAC. Process was very easy, finance paid off within 24 hours and balance paid into my bank account within 30 minutes. Kaylum Sharp was the Sales Executive and was excellent.

Kaylum at the Manchester branch was very honest with my purchase. He got to the point and made me feel very confident with the purchase! I love my car and I’m so happy I listened to him when it came to advice about cars. This is my dream car! He made my dream come true and I don’t regret any of it! Thank you so much Kaylum! The car was in a different area he sorted us out to bring it home and pushed our appointment slot forward! We are very happy with the service we received!

We picked our car up from Castleford where we was greeted by Lilly, she was amazing with us to and made us feel confident with the purchase. Morgan was also very helpful as she made a few touches to the car before we brought it home.

Thank you to those I mentioned! I really appreciate it.

Kaylum Sharp was brilliant. I knew that I wanted a SUV, without a wet belt and really wanted a hand brake.... Kaylum helped me to narrow my search down and ended up with a car that ticked all the boxes.

My husband and I have just dealt with Jack at the Manchester branch and received the most easy transaction. Super friendly and helpful. Thank you so much ☺️

Everything was a good experience. The car was ready, no pressure to buy extras etc. My only gripe was after being told it had a full service history, when I checked, it had a basic service every 2 years. But the annual milage previously was around 3000 miles, so I let it pass

.....words can not describe how inconsiderate, curt and abrupt the staff are. I can not speak for any other branches other than the Manchester branch, which if you are selling a car, then simply don't bother. I was treated as though I was asking for a favour. I was messed around with times/quotes and spoken to like there were no other car companies out there. Fortunately for customers there are and I have managed to sell my car to a reputable company to them at a higher price than was offered to me by this company. I will be submitting a separate 5 star review to this company.

My son and myself were looking for a car. We went to Manchester motorpoint. We were meet by Kaylum who was very professional ,friendly and knowledgeable. He spent time with us and took time to answer any questions we had and the budget we were looking for. He found us the cars we wanted and I never felt any pressure into making a decision.Even at the handover of the cars the whole team was very friendly and made us feel at ease. I would highly recommend here for any one looking for a car.

Dealt with 2 members of staff and both were excellent in their knowledge and helped with all the details of buying and partexing of our 2 vehicles.

Hey guys,I had an absolutely fantastic experience with Motorpoint and couldn't be happier with the service I received.
I would especially like to thank Adam Arshad, who was exceptional from the very beginning. Adam was friendly, professional, patient, and genuinely committed to helping me throughout the entire process. He made everything simple, clear, and completely stress-free. No question was too much trouble, and he was always available to provide support and guidance.
What impressed me most was how quickly and efficiently everything was handled. From selecting the vehicle to arranging the finance and completing all the paperwork, everything was completed within just a few hours. The whole process was smooth, well-organised, and far easier than I expected.
The entire Motorpoint team was welcoming, professional, and highly knowledgeable. It is clear that they have excellent management and a strong customer-focused culture. I felt valued and looked after at every stage of the journey.
I am absolutely delighted with my new car and would like to extend my sincere thanks to Adam and the whole Motorpoint team for making this such a positive experience.
If you're looking for a trustworthy, professional, and friendly dealership, I highly recommend Motorpoint. Adam Arshad is a real credit to the company and deserves special recognition for his outstanding customer service.
Thank you, Adam, for your hard work, dedication, and excellent support. A truly 10/10 experience from start to finish.

Great service from everyone at Motorpoint and a lovely car.

From the moment we stepped into Motorpoint Manchester I felt welcomed and at ease.
Kaylum helped us with absolutely everything. Id never had PCP before, he explained simply and easily, and every step asked if I was ok with it and if I had any questions. We gave him a budget and an idea of what I wanted. I couldn't be more impressed and pleased with what he came back with.
Some suggestions that fit, and some "out of the box" ones too so I could compare.
Finally choosing a car, picking it up. The whole process, even the after sales has been attentive and easy. I will DEFINITELY recommend the team, Kaylum and the store to anyone who needs a new car. Thank you.