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Motorpoint - Manchester Reviews 

332
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TrustScore 4.5 out of 5

4.7

83 Ashton Old Road, M12 6LP Manchester, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Kaylum Sharp From start to finish spoke and discussed our needs and requirements and invested time to ensure we found the car we were looking for. Sometimes things don’t go to plan and in our circum... See more

Company replied

Rated 5 out of 5 stars

Top class service from beginning to driving away in my new car. I would reccomend this company gold star to Kallum and Abdul. They met my every needs and came up with the perfect car.

Rated 4 out of 5 stars

The staff at Motorpoint were very helpful and professional during my search for a new car. I am very grateful to Khalem whose knowledge and advice was very impressive throughout. I think the showroom... See more

Company replied

Rated 4 out of 5 stars

Easy process from choosing the car to collection day. Great service experience given as I mistakenly reserve the wrong car. Swapping over was seamlessly easy and all members of staff were very helpfu... See more

Company replied


Company details

  1. Car dealer
  2. also in
  3. Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 83 Ashton Old Road, M12 6LP, Manchester, United Kingdom

  • 0161 516 2088
Promotion box for Motorpoint - Manchester

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

332 reviews

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4.7

All reviews

(332)

5,827 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer Service

Top class service from beginning to driving away in my new car.
I would reccomend this company gold star to Kallum and Abdul. They met my every needs and came up with the perfect car.

28 September 2026
Rated 5 out of 5 stars

Good service

Thanks Linda for good service and cumunication

20 September 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We appreciate you sharing your positive feedback! We're so glad to hear that you received good service and communication from our team.

Thank you
Motorpoint

Rated 5 out of 5 stars

Great choice of cars

Great choice of cars, brilliant service excellent deals , thank you kaylum at Manchester motorpoint, shown me round my vehicle answered all my questions, gave me first class treatment , even a lovely coffee wouldn't go any where else second time I've done business with this company always been a 10 /10

24 September 2026
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Reply from Motorpoint - Manchester

We're so pleased to hear you had such a fantastic experience with us for the second time! It's wonderful that our team provided first-class treatment, answered all your questions, and even offered a lovely coffee. We truly appreciate your loyalty and kind words.

Thank you
Motorpoint

Rated 5 out of 5 stars

Kaylum Sharp From start to finish spoke…

Kaylum Sharp From start to finish spoke and discussed our needs and requirements and invested time to ensure we found the car we were looking for. Sometimes things don’t go to plan and in our circumstance our previous contract with a premium marque is not what was agreed. This has created a separate claim and paused our dealings with motorpoint. Once we return we will only deal with Kaylum for his patience care transparency and rapport that he offered ourselves even if it meant parking a sale for now.
Thank you to Kaylum and we will see you soon

17 September 2026
Unprompted review
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We truly appreciate you taking the time to share your positive experience. We are delighted to hear that Kaylum provided such excellent service, investing time to understand your needs and demonstrating patience, care, and transparency. We understand that unforeseen circumstances can arise, and we value your understanding and willingness to return. We look forward to assisting you again in the future when you are ready.

Thank you
Motorpoint

Rated 5 out of 5 stars

Smooth from start to finish staff where…

Smooth from start to finish staff where good and helpful I would recommend to anyone 👍

15 September 2026
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Reply from Motorpoint - Manchester

We're so pleased to hear that your experience was smooth from start to finish and that our staff were good and helpful. Thank you for your recommendation!

Thank you
Motorpoint

Rated 5 out of 5 stars

Smooth and efficient service

Smooth and efficient service from the selection in Birmingham to the pickup in Manchester.

13 September 2026
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Reply from Motorpoint - Manchester

We're so pleased to hear that your experience, from selecting your vehicle to picking it up, was smooth and efficient. Thank you for sharing your positive feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

No pushy sales staff

No pushy sales staff. Straight forward people to deal with.

1 September 2026
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Reply from Motorpoint - Manchester

We're so pleased to hear that you found our team to be straightforward and that you didn't feel any pressure during your experience. Thank you for your wonderful feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Fantastic staff!

Fantastic staff!
Couldn’t do enough for me, brilliant!

9 September 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We are so glad to hear our staff provided you with such a brilliant experience! Thank you for your wonderful feedback.

Thank you
Motorpoint

Rated 5 out of 5 stars

Great service

The person serving me was polite and courteous.
You are welcome to make coffee or tea while you wait. All was done within 2hours.
Very happy with my car.

1 May 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're so pleased to hear that you found our team polite and courteous, and that you enjoyed the complimentary refreshments. It's wonderful to know you're very happy with your car and that everything was completed efficiently.

Thank you
Motorpoint

Rated 5 out of 5 stars

No pressure on us while looking at…

No pressure on us while looking at cars, very knowledgeable about the car we was looking at, relaxed atmosphere in showroom. Payment made really easy with our guy👍

31 August 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're so pleased to hear that you felt no pressure while looking at cars and that our team was knowledgeable. It's wonderful that you enjoyed the relaxed atmosphere and found the payment process easy.

Thank you
Motorpoint

Rated 5 out of 5 stars

Everything was simple from the start

Everything was simple from the start, smooth buying experience. Abdul was very helpful and answered all of my questions. Would really recommend!

1 September 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're so pleased to hear that your buying experience was simple and smooth from the start. It's wonderful that Abdul was very helpful and answered all of your questions. We truly appreciate your recommendation!

Thank you
Motorpoint

Rated 4 out of 5 stars

Easy process from choosing the car to…

Easy process from choosing the car to collection day. Great service experience given as I mistakenly reserve the wrong car. Swapping over was seamlessly easy and all members of staff were very helpful.
The colleague on collection day was very helpful and patient with us when we had difficulty with payment.

31 August 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're so pleased to hear your car selection and collection process was easy! It's wonderful that our team was helpful and patient, especially when you needed to swap cars and with the payment.

Thank you
Motorpoint

Rated 4 out of 5 stars

Very impressive!

The staff at Motorpoint were very helpful and professional during my search for a new car. I am very grateful to Khalem whose knowledge and advice was very impressive throughout. I think the showroom is excellent and it was noticeable that the management pride themselves in keeping all areas to the highest standards. In future if I was to look for a new car I would not hesitate to go back to Motorpoint Manchester.

31 August 2026
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Reply from Motorpoint - Manchester

We're so pleased to hear about your positive experience! It's wonderful that our team was helpful and professional during your car search. We appreciate your kind words about our showroom and our team member Kaylum's impressive knowledge. Thank you for your recommendation!

Thank you
Motorpoint

Rated 5 out of 5 stars

The one to one with the sales assistant…

The one to one with the sales assistant
This started when driving into the car park

31 August 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We appreciate you sharing your experience with us. We value your feedback on your interaction with our sales assistant.

Thank you
Motorpoint

Rated 5 out of 5 stars

Positive experience

Adam was very helpful and knowledgeable when helping us to decide on a car.
I was kept informed and the whole process was quick. We were happy about the price of the car and thought it was fair

31 August 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're so pleased to hear that our team member was helpful and knowledgeable in assisting you with your car choice. It's wonderful that the process was quick and that you were happy with the fair price of the car.

Thank you
Motorpoint

Rated 5 out of 5 stars

Our Salesmen

Our Salesmen, Kaylum Sharp was a great he really explained everything in high quality detail. Genuine great service from helping me pick out which car was best suitable, to providing me services on which are beneficial. Great experience and made my purchase go very smooth.

17 August 2026
Unprompted review
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're so pleased to hear you had such a great experience with us! It's wonderful that our team member explained everything in high-quality detail and provided excellent service, making your purchase smooth.

Thank you
Motorpoint

Rated 5 out of 5 stars

Exactly what customer service should be!

Will definitely use Motorpoint Manchester again. Kaylum Sharp was excellent! He had 2 cars prepared for us to view, was very knowledgeable on the model, listened to what was important to me, took the time to find a car in a different showroom, and arranged for it to be transported to our preferred location. He sold the car and Motorpoint using excellent customer service and knowledge of the product, answering all our questions thoroughly and there was no pushy sales pitches. Kaylum came across as passionate about his role and very trustworthy.

9 August 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We are so pleased to hear about your excellent experience with us. It's wonderful that our team member was so knowledgeable, listened to your needs, and provided such great service without any pressure. We appreciate your kind words and look forward to assisting you again in the future.

Thank you
Motorpoint

Rated 5 out of 5 stars

Adam at manchester did a great job.

Adam at manchester did a great job.
Also the manchester team were Spotify on.

4 August 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're so happy to hear that our team provided such a great experience. We appreciate your kind words!

Thank you
Motorpoint

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