Banner for Motorpoint - Manchester

Motorpoint - Manchester Reviews 

340
•
TrustScore 4.5 out of 5

4.7

83 Ashton Old Road, M12 6LP Manchester, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Purchased a Sportage recently. Kaylum was very obliging and was honest with the discrepancies on the vehicle , most of which was done to my satisfaction on handover. My only real gripe is the stuff t... See more

Rated 5 out of 5 stars

I had a really great experience with Motorpoint, thanks to Kaylum! From the beginning, he was helpful, friendly and professional. He was always happy to answer my questions, explain everything cle... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Great experience at Motorpoint Manchester I recently sold my car at the Manchester branch of Motorpoint and was really pleased with how easy the whole process was. Adam looked after m... See more

Rated 5 out of 5 stars

Great experience with Motorpoint. No pressure, Dina was lovely, professional and super efficient, the most stress free and easy car purchase I've ever had. BONUS best price too. Abdul completed the pu... See more


Company details

  1. Car dealer
  2. also in
  3. Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 83 Ashton Old Road, M12 6LP, Manchester, United Kingdom

  • 0161 516 2088
Promotion box for Motorpoint - Manchester

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

340 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(340)

6,238 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good experience when part eco g…

Really good experience when part eco g my car and getting a new one. Staff very helpful and knowledgeable.

21 July 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're so pleased to hear you had a really good experience with us when part exchanging your car and getting a new one. We appreciate your kind words about our helpful and knowledgeable staff!

Thank you
Motorpoint

Rated 5 out of 5 stars

Amazing people

Amazing people, very friendly & helpful they understand peoples circumstances and very supportive defo will buy from again 10/10 😊.

20 July 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We are so pleased to hear that you found our team friendly and helpful. We appreciate your kind words and are delighted to know that we were supportive of your circumstances. We look forward to seeing you again!

Thank you
Motorpoint

Rated 5 out of 5 stars

Not pushy salesperson ,explained what…

Not pushy salesperson ,explained what was available to purchase as extras and advantages of them but didn't keep trying to add them on . Car prepared well and any scratches removed. Test drive arranged so could drive it before purchasing.

17 July 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're delighted to hear that you had such a positive experience with our sales team and that your car was prepared to a high standard. We're glad the test drive was helpful.

Thank you
Motorpoint

Rated 5 out of 5 stars

Sold my car to Motorpoint Manchester

Sold my car to Motorpoint Manchester. Their valuation was £1,000 highter than Arnold Clark and WBAC. Process was very easy, finance paid off within 24 hours and balance paid into my bank account within 30 minutes. Kaylum Sharp was the Sales Executive and was excellent.

14 July 2026
Unprompted review
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're thrilled to hear you had such a positive experience selling your car with us! It's wonderful that our valuation was competitive and that the process was so easy and efficient. We're especially pleased that our team member provided excellent service.

Thank you
Motorpoint

Rated 5 out of 5 stars

Golf Black Edition

Kaylum at the Manchester branch was very honest with my purchase. He got to the point and made me feel very confident with the purchase! I love my car and I’m so happy I listened to him when it came to advice about cars. This is my dream car! He made my dream come true and I don’t regret any of it! Thank you so much Kaylum! The car was in a different area he sorted us out to bring it home and pushed our appointment slot forward! We are very happy with the service we received!

We picked our car up from Castleford where we was greeted by Lilly, she was amazing with us to and made us feel confident with the purchase. Morgan was also very helpful as she made a few touches to the car before we brought it home.

Thank you to those I mentioned! I really appreciate it.

12 July 2026
Unprompted review
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're so thrilled to hear that you had such a positive experience and that we could help you find your dream car! It's wonderful to know that Kaylum provided honest advice and excellent service, making you feel confident and happy with your purchase. We appreciate you highlighting the efforts of our colleagues.

Thank you
Motorpoint

Rated 5 out of 5 stars

Kaylum was brilliant

Kaylum Sharp was brilliant. I knew that I wanted a SUV, without a wet belt and really wanted a hand brake.... Kaylum helped me to narrow my search down and ended up with a car that ticked all the boxes.

1 June 2026
Unprompted review
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're so glad to hear that Kaylum helped you find the perfect SUV that met all your specific requirements. We appreciate your kind words.

Thank you
Motorpoint

Rated 5 out of 5 stars

Excellent Service

My husband and I have just dealt with Jack at the Manchester branch and received the most easy transaction. Super friendly and helpful. Thank you so much ☺️

2 July 2026
Unprompted review
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're so pleased to hear you had such an easy and positive experience with our team and Jack at the Manchester branch. Thank you for your kind feedback.

Thank you
Motorpoint

Rated 4 out of 5 stars

Everything was a good experience

Everything was a good experience. The car was ready, no pressure to buy extras etc. My only gripe was after being told it had a full service history, when I checked, it had a basic service every 2 years. But the annual milage previously was around 3000 miles, so I let it pass

21 June 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We appreciate your positive feedback and are glad you had a good experience overall. We note your comment regarding the service history and will ensure our descriptions are always precise.

Thank you
Motorpoint

Rated 1 out of 5 stars

.....words can not describe how poor their customer service was…

.....words can not describe how inconsiderate, curt and abrupt the staff are. I can not speak for any other branches other than the Manchester branch, which if you are selling a car, then simply don't bother. I was treated as though I was asking for a favour. I was messed around with times/quotes and spoken to like there were no other car companies out there. Fortunately for customers there are and I have managed to sell my car to a reputable company to them at a higher price than was offered to me by this company. I will be submitting a separate 5 star review to this company.

22 June 2026
Unprompted review
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

Thank you for sharing your feedback. We are concerned to hear about your experience at our Manchester branch. We are reviewing your comments internally to address the issues you raised regarding our customer service whilst trying to sell your car.

Thank you
Motorpoint

Rated 5 out of 5 stars

Motorpoint review

My son and myself were looking for a car. We went to Manchester motorpoint. We were meet by Kaylum who was very professional ,friendly and knowledgeable. He spent time with us and took time to answer any questions we had and the budget we were looking for. He found us the cars we wanted and I never felt any pressure into making a decision.Even at the handover of the cars the whole team was very friendly and made us feel at ease. I would highly recommend here for any one looking for a car.

18 June 2026
Unprompted review
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We are delighted to hear about your positive experience finding a car with us. It's wonderful to know Kaylum was professional and helpful, ensuring you felt no pressure. We appreciate your recommendation!

Thank you
Motorpoint

Rated 5 out of 5 stars

Dealt with 2 members of staff and both…

Dealt with 2 members of staff and both were excellent in their knowledge and helped with all the details of buying and partexing of our 2 vehicles.

17 May 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're so glad our staff provided excellent knowledge and helped with all the details for your vehicle purchases. Thank you for your feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Hey guys,I had an absolutely fantastic…

Hey guys,I had an absolutely fantastic experience with Motorpoint and couldn't be happier with the service I received.
I would especially like to thank Adam Arshad, who was exceptional from the very beginning. Adam was friendly, professional, patient, and genuinely committed to helping me throughout the entire process. He made everything simple, clear, and completely stress-free. No question was too much trouble, and he was always available to provide support and guidance.
What impressed me most was how quickly and efficiently everything was handled. From selecting the vehicle to arranging the finance and completing all the paperwork, everything was completed within just a few hours. The whole process was smooth, well-organised, and far easier than I expected.
The entire Motorpoint team was welcoming, professional, and highly knowledgeable. It is clear that they have excellent management and a strong customer-focused culture. I felt valued and looked after at every stage of the journey.
I am absolutely delighted with my new car and would like to extend my sincere thanks to Adam and the whole Motorpoint team for making this such a positive experience.
If you're looking for a trustworthy, professional, and friendly dealership, I highly recommend Motorpoint. Adam Arshad is a real credit to the company and deserves special recognition for his outstanding customer service.
Thank you, Adam, for your hard work, dedication, and excellent support. A truly 10/10 experience from start to finish.

1 May 2026
Unprompted review
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We are so glad to hear you had such a fantastic experience with us! It truly makes our day to know that Adam provided exceptional service, making your car buying journey simple and stress free. We appreciate your kind words and recommendation.

Thank you
Motorpoint

Rated 5 out of 5 stars

Great service from everyone at…

Great service from everyone at Motorpoint and a lovely car.

2 June 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're so glad you had a great experience and love your car. Thank you for your kind words!

Thank you
Motorpoint

Rated 5 out of 5 stars

Definitely recommend

From the moment we stepped into Motorpoint Manchester I felt welcomed and at ease.
Kaylum helped us with absolutely everything. Id never had PCP before, he explained simply and easily, and every step asked if I was ok with it and if I had any questions. We gave him a budget and an idea of what I wanted. I couldn't be more impressed and pleased with what he came back with.
Some suggestions that fit, and some "out of the box" ones too so I could compare.
Finally choosing a car, picking it up. The whole process, even the after sales has been attentive and easy. I will DEFINITELY recommend the team, Kaylum and the store to anyone who needs a new car. Thank you.

2 June 2026
Unprompted review
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're so glad you felt welcomed and at ease from the moment you arrived. It's wonderful to hear that our team clearly explained the process and helped you find the perfect car within your budget. We appreciate your recommendation!

Thank you
Motorpoint

Rated 5 out of 5 stars

Helpful staff

Helpful staff. Good price for the car which was well prepared. Able to collect the car quickly

3 June 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We appreciate your feedback! We're glad our staff was helpful and you found a great car at a good price.

Thank you
Motorpoint

Rated 5 out of 5 stars

S# Dina

Bought a car from Motorpoint Manchester and Dina could not have been more professional or helpful. I also part exchanged a car and got a very good price for the car I exchanged.
We were seen on time all paperwork completed and the car was in excellent condition Dina checked and test drove our old car and completed all the paperwork needed.

21 May 2026
Unprompted review
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're happy to hear your car purchase and part exchange went smoothly, and you received a very good price. It's great to know the paperwork was completed efficiently and the car was in excellent condition. Thank you for your feedback for Dina!

Thank you
Motorpoint

Rated 5 out of 5 stars

We've bought 3 cars from the Manchester…

We've bought 3 cars from the Manchester branch over the last 5 years. Their prices are always the best and the cars have been top class. The customer service is second to none. Ryan is a very good manager at that branch and when we want to trade in our car again for a newer model we'll be going back to motorport!

1 March 2026
Unprompted review
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're so happy to hear about your continued positive experiences with us! It's wonderful to know our prices, cars, and customer service have consistently met your expectations. We look forward to assisting you again in the future.

Thank you
Motorpoint

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff
The service was all excellent

1 June 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're delighted to hear our staff was helpful and friendly. We appreciate your kind words.

Thank you
Motorpoint

Rated 5 out of 5 stars

Great car

Great car, glad I used Motorpoint. All the Manchester team were very helpful.

27 May 2026
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We are delighted you had a great experience with us and our team. Thank you for your kind words.

Thank you
Motorpoint

Rated 5 out of 5 stars

Excellent experience from start to finish!

Excellent experience from start to finish.
Kaylum was professional, polite and knowledgeable throughout the process. Everything went very smoothly, and before we knew it we were driving away in our gorgeous new motor.
Thanks Kaylum, will certainly recommend you to anybody looking for a new car.

13 May 2026
Unprompted review
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

We're so pleased you had such an excellent experience from start to finish! It's wonderful that everything went smoothly and you're enjoying your new car. Thank you for your kind feedback.

Thank you
Motorpoint

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look