Motorpoint - Newport Reviews 

I recently bought a car online from Motorpoint, and the entire process was very smooth and easy to follow, including the part exchange. The car was transferred to my nearest showroom for collection as planned, with no delays.

The collection itself was quick and straightforward, and the staff were professional and courteous throughout. Overall, it was a great experience that I would definitely recommend.

Sales man spent time with us to explain things ran throw the paperwork with us great

Sam was excellent at explaining our options. He was also very friendly.

Very helpful at the Newport branch easy to go through the process of purchasing the vehicle Jon was very helpful and polite

The service you get is excellent.
The staff are courteous and knowledgeable. There is no pressure selling, what you see is what you get. Go there with an open mind and you won't be disappointed.
Big call out Lauren in the Newport branch....she is a gem.
I had a bit of a mix up with transfer costs that couldn't be sorted on the day of purchase, but I am sure it will be in the next few days.

Had a great experience and Karl was excellent at the Newport branch! They went above and beyond for me!

This is my third car from motorpoint & as always great service & very helpful staff.
Lauren was great explained each step of paperwork clearly.
As always a great car. Highly recommend motorpoint to family & friends.

Helpful staff...
A special thanks to Edwin & Lauren
Who were both knowledgeable & efficient !

Jack Pope was friendly, helpful and didnt rush me to buy the car, it was an overall good experience.

The salesperson Marc Williams was very helpful and found me a car that suited my needs and gave me a very good valuation on my part exchange.

Owain the sales person who looked after us was very professional , helpful and informative in getting us to make the right choice of vehicle .

I had an outstanding experience with Joel at Motorpoint Newport. From the very beginning, he was incredibly friendly and welcoming, which immediately put me at ease. His communication throughout was excellent, clear, honest, and always timely.

What really stood out was how approachable and professional he was. There was absolutely no pressure at any point, which made the whole process feel relaxed and enjoyable rather than stressful. Joel genuinely took the time to understand what I was looking for and made sure everything was handled smoothly from start to finish.

Overall, the service I received was amazing, and I wouldn’t hesitate to recommend Joel and the team at Motorpoint Newport to anyone looking for a hassle-free car buying experience.

Jon, was great, no pressure and patient when our bank put obstacles in the way of our making payment.

Joel was very efficient

viewed car numerous times online before reserving. drove nearly 50 miles to get to garage as not paying nearly £150 to have it moved to closer garage.

After checking car over I went for test drive in unfamiliar area without staff member so concentrating on not getting lost and watching where I was going.

Decided to purchase car so went through all the paperwork and eventually paid through bank transfer which took time.

The following day driving to work I noticed the passenger wiper blade was splitting and an emergency sos function displaying on the dash. Neither were present the day before.

I contacted customer service at head office through e-mail and phone calls and they arranged for my vehicle to have the wiper blades changed at their expense at motorpoint nearer to home instead of going back to newport.

The sos function had to be fixed at a main dealer garage which they arranged which was two weeks after purchase. Earliest opportunity. I was provided with a courtesy car for the near two weeks which was similar size to my vehicle.

Once I received my car back I haven't had any other issues and have been thoroughly enjoying my car.

I have named people to contact at my local branch if I experience any further issues as well as with the head office.

I would recommend and use motorpoint again.

The customer advisor I had was top notch, he was excellent in every way - made you feel at ease, no pressure & was friendly with a smile. So I say again he ticked all the boxes & I would recommend him 100%

So easy to buy a car from Motorpoint, no pressure, lovely experience, staff are fabulous and free coffee!

Very satisfied you was so helpful could not have been more happy

Good selection of cars. Free to look around without pressure to buy. Staff friendly and helpful.