Dawid Sukany, was excellent from start to finish, So helpful, answered all questions. My only issue was I had to leave a £250 refundable deposit because I was waiting for my v5 for my trade in, bu... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This company's customer services are second to none.. everything about the purchase was handled very well by all concerned.. special mention for Adam and Helena at Sheffield and Toby at Peterborough..... See more
First class service from staff member Kelvin Nightingale . Gave us all the information we needed and went through the whole sale process with great care and knowledge
I arranged most of my new vehicle purchase online and visited the dealership for a test drive and to finalise the remaining details. The showroom was clean, welcoming, and had refreshments and cus... See more
Company replied
Company details
- Car dealer
- also in
- Used car dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Edgerley Drain Road, PE1 5NL, Peterborough, Cambridgeshire, United Kingdom
- 01733 821832
Over 1000 new cars every week
4.7
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing help from Kelvin Fengate
Kelvin went the extra mile. Made it all easy, many thanks Sue Fatrer Sheringham
19 May 2026
Unprompted review
Reply from Motorpoint - Peterborough
We’re so pleased to hear Kelvin went the extra mile and made everything easy for you. We’ll be sure to pass on your kind words. Thank you Susan
Great service as always
Great service as always. Beautiful car, great value. Fred was a really supportive sales rep, and not pushy at all. A credit to the Motor point brand.
17 May 2026
Reply from Motorpoint - Peterborough
Thank you for your great feedback! We’re thrilled you’re happy with your car and experience. Fred will really appreciate your kind words
Helpful staff and professional service
11 May 2026
Reply from Motorpoint - Peterborough
Thanks for the review!
Reply from Motorpoint - Peterborough
Thanks for taking the time to write a review!
Attitude and Helpfulness of Staff
Some staff were very helpful and easy to understand. One member of staff was difficult to understand on the phone. The staff member who sold me the car at the pickup location was not very cheerful and it didn’t appear that she was very bothered about selling the car to me.
7 May 2026
Reply from Motorpoint - Peterborough
Thank you for your feedback. We’re sorry that parts of your experience didn’t meet expectations. This isn’t the standard we aim for, and we’ll be sure to share your comments with the team to help improve our service. We appreciate you bringing this to our attention.
Reply from Motorpoint - Peterborough
Thank you for your feedback, and we’re sorry to hear about the issue with your tyre so soon after purchase. Please get in touch with us directly so we can look into this and get it resolved for you as quickly as possible.
Disappointed screen wash hadn't been…
Disappointed screen wash hadn't been checked was empty what happened to all checks that you are meant to do!
5 May 2026
Reply from Motorpoint - Peterborough
Thank you for your feedback. We’re sorry to hear the screen wash wasn’t topped up. We’ll pass your comments on to the team to ensure these checks are carried out more thoroughly in future.
Josh is a superstar
Josh was really helpful from the first phone call to the final handover of the car.My wife was very nervous about the test drive and driving around roads she wasn't familiar with,but he put her at ease straight away.The showroom was spotlessly clean and a really friendly vibe around the place.Will definitely buy again from there.
10 May 2026
Reply from Motorpoint - Peterborough
Thank you for your fantastic feedback! We’re delighted to hear Josh made your experience so smooth and put your wife at ease, we’ll be sure to pass on your kind words. It’s also great to know you enjoyed the showroom and atmosphere. We look forward to welcoming you back again in the future Paul!
no pressure helpfulness
The no pressure helpfulness really made a difference. It was all about how to make the experience easy and seamless, rather than all the problems and barriers I seem to encounter when trying to get any form of service nowadays.
The staff were great!
11 May 2026
Reply from Motorpoint - Peterborough
Thank you for your wonderful feedback! We’re really pleased to hear that our team’s helpful, no-pressure approach made your experience smooth and enjoyable.
We originally booked to view a car at…
We originally booked to view a car at your Sheffield Branch but found a car we liked at Peterborough. It was all sorted out and our deposit moved across. The staff were very helpful and friendly.
27 March 2026
Reply from Motorpoint - Peterborough
Hi Ann, we're pleased we could help you with your new purchase! Thank you for taking the time to leave a review
Although the sales process and staff…
Although the sales process and staff was helpful the car itself had deep scratches on the bonnet which needed a respray. Also the gearbox was broken and although Mazda resolved the problem the car itself self was not properly checked before going up for sale. I will buy from a main dealer next time as lot of personal time wasted to get resolved.
8 March 2026
Reply from Motorpoint - Peterborough
Thank you for your feedback. We’re glad our team were helpful, but we’re sorry to hear about the issues with the vehicle. This is not the standard we aim for, and we understand your frustration. We appreciate your comments and will use them to improve our vehicle checks. Please feel free to contact us directly if you’d like to discuss this further.
Reply from Motorpoint - Peterborough
Thank you for your review Victoria we really appreciate the feedback!
Kelvin was very attentive and helpful.
24 April 2026
Reply from Motorpoint - Peterborough
Thank you for your review we'll be sure to feedback to Kelvin!
Reply from Motorpoint - Peterborough
Thank you for your kind feedback. We’re delighted to hear you feedback. We’ll be sure to pass your lovely comments on to Michelle!
Excellent
Really helpful and friendly staff. It was my first experience at Motorpoint and the service I received made the whole process simple and stress free.
3 May 2026
Reply from Motorpoint - Peterborough
Thank you for your kind review! We're delighted to hear our team made your first experience simple and stress-free. We hope to see you again soon.
Great experience
Great experience. From the moment we called we felt in safe hands. Spoke to three salespeople and they we all very honest and knew their products.
Motorpoint show the vehicle RRP when new so it is easy to work out if the luxury car tax is applicable. From our recent visits with main dealers they avoid the question at all costs...
Micky went far and beyond to make sure we are happy. Credit to the company.
3 May 2026
Reply from Motorpoint - Peterborough
Thank you for your great feedback! We’re really pleased you felt well looked after and found our team honest and knowledgeable throughout. It’s fantastic to hear Micky went the extra mile, we’ll be sure to pass on your kind words.
Professional
Professional, courteous and friendly. Helpful, assisted us in obtaining a replacement logbook for the car we were selling. Approachable . Have recommended to family and friends.
26 April 2026
Reply from Motorpoint - Peterborough
Thank you for your kind feedback! We’re glad you found the team helpful and that we could assist with the logbook. We really appreciate your recommendation to family and friends.
Sam was very helpful
Sam was very helpful. The sale was quick and everything went smoothly
2 May 2026
Reply from Motorpoint - Peterborough
Thank you for your feedback! We’re glad to hear everything went smoothly and that Sam was so helpful.
Everything from start to finish staff everything was brilliant. great
Everything from start to finish staff price we bought two cars knee what we wanted Michael sourced the vehicles from other branches that we wanted and everything went very smoothly we have used Motorpoint beforeb10 years,who and the experience made us come back to use you again.
1 May 2026
Reply from Motorpoint - Peterborough
Thank you for your wonderful feedback! We’re delighted everything went smoothly and that Michael was able to source the right vehicles for you. It’s great to hear you’ve returned to us after 10 years, that really means a lot. Enjoy your new cars!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.