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Motorpoint - Portsmouth Reviews 

386
TrustScore 4.5 out of 5

4.6

468 London Road, PO2 9RN Hilsea, Portsmouth, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... See more

Company replied

Rated 5 out of 5 stars

From start to finish Finn was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... See more

Company replied

Rated 5 out of 5 stars

We have just got our 6th car from motorpoint. Can not fault the service or the cars that we have received. Megan has sold me 3 of our cars and she is so nice and friendly. We have become part of... See more

Rated 5 out of 5 stars

The welcome received from the team made feel at ease( we have not had booked an appointment). Josh was brilliant, very professional and patient with us. They answered to all the questions, kept... See more

Company replied


Company details

  1. #54 of 91 best companies in Car dealer
  2. #26 of 55 best companies in Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 468 London Road, PO2 9RN, Hilsea, Portsmouth, United Kingdom

  • 02394 270705
Promotion box for Motorpoint - Portsmouth

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

386 reviews

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4.6

All reviews

(386)

6,277 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We have just got our 6th car from…

We have just got our 6th car from motorpoint. Can not fault the service or the cars that we have received.

Megan has sold me 3 of our cars and she is so nice and friendly. We have become part of the motorpoint family.

I would highly recommend them.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

Very good price

Very good price, Megan was very helpful advising different options. No pressure to buy or trade in. Pleased so far with the vehicle I bought. Would use them again for sure.

19 August 2026
Unprompted review
Rated 1 out of 5 stars

Good as masking problems

Purchased a VW Polo form this company in March 2026. They managed to mask the cigarette smell and stain on front passenger seat. I was unaware of both until recently after being away for 3 weeks. Would never have agreed to purchased of car if I had known about these problems beforehand. Very very disappointed. Otherwise excellent car.

18 August 2026
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We are sorry to learn about the issues you've encountered with the VW Polo after your recent purchase. We understand your disappointment regarding the cigarette smell and seat stain. I have looked into your order and can not see that you have contacted us regarding any issue. of course if you had informed us we would of been able to assist in trying to rectify this for you. We are committed to ensuring our vehicles meet expectations.
But I am glad to hear that you love the car.

Thank you
Motorpoint

Rated 5 out of 5 stars

Recently sold my car to Motorpoint…

Recently sold my car to Motorpoint Portsmouth. Wesley at the branch was friendly and efficient, the purchase took less than an hour and the money was in my account the same day. Thank you!

7 August 2026
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We're so pleased to hear that selling your car to us was such a positive experience! It's wonderful to know that the process was quick and efficient, and that the funds were in your account so promptly.

Thank you
Motorpoint

Rated 5 out of 5 stars

New car Corsa

Very friendly and knowledgeable staff , easy to purchase , great condition but make sure you get car serviced every
12, 000 miles . Not easy to find .

1 August 2026
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We're delighted to hear about your positive experience with our staff and the ease of purchase. We appreciate your feedback regarding the service interval.

Thank you
Motorpoint

Rated 5 out of 5 stars

I had Charlie dealing with my sale and…

I had Charlie dealing with my sale and he was very helpful and made the process easy

2 August 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We are delighted to hear that our team member was very helpful and made the process easy for you. Thank you for your wonderful feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish, in Charlie's absence the service level was still maintained from all, I will most certainly return when due to change. Thanks to you all 5*

2 August 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We're so glad to hear you had such a positive experience with us! We appreciate you noticing our team's consistent service and look forward to welcoming you back.

Thank you
Motorpoint

Rated 5 out of 5 stars

Amazing experience

I had wound full experience with the person I was dealing with us.

2 August 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We're so happy to hear you had a wonderful experience with our team. Thank you for your positive feedback!

Thank you
Motorpoint

Rated 5 out of 5 stars

Review

Had Charlie Rogers as are salesman, could not do enough for me and my partner every question was answered...top bloke deserves a payrise

27 July 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We're so happy to hear about your excellent experience! We appreciate you sharing your positive feedback and kind words about our team.

Thank you
Motorpoint

Rated 5 out of 5 stars

From start to finish Finn was amazing

From start to finish Finn was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the exact car I was after and I’m delighted with it. I would recommend Motorpoint and particularly Finn to anyone looking to buy their next car.

29 July 2026
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We're so pleased to hear about your positive experience! It's wonderful that our team member was patient and understanding, especially after your accident. We're delighted you found the exact car you were looking for and are happy with it. Thank you for your recommendation!

Thank you
Motorpoint

Rated 5 out of 5 stars

Excellent all round

Really friendly team, excellent service and absolutely love my new car.

23 July 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We're so pleased to hear that you had such a positive experience with our friendly team and excellent service! We're thrilled you absolutely love your new car.

Thank you
Motorpoint

Rated 5 out of 5 stars

Josh listened to our requirements

Josh listened to our requirements, was helpful and knowledgeable. He wasn't pushy and dealt with us with efficiency and humour.

23 July 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We're so pleased to hear that our team member listened to your needs, was helpful and knowledgeable, and provided efficient service with a good sense of humor. Thank you for your kind feedback.

Thank you
Motorpoint

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, from start to finish, no sales pressure just genuine help and assistance.
Ended up with a great car at the right price.
Thankyou

27 July 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We're so pleased to hear you had such a fantastic experience from start to finish. It's wonderful that you felt no sales pressure and received genuine help and assistance, leading to a great car at the right price.

Thank you
Motorpoint

Rated 5 out of 5 stars

I dealt with a salesman called Josh

I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my car et. Would definitely go back to motor point, this is my second buy from this branch, many thanks Mandie long

21 July 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We're so pleased to hear you had such a positive experience with our team member! It's wonderful that they were helpful and attentive throughout your car purchase. We're delighted to know you'd return for another vehicle. Thank you for your continued loyalty!

Thank you
Motorpoint

Rated 5 out of 5 stars

The welcome received from the team( we…

The welcome received from the team made feel at ease( we have not had booked an appointment).
Josh was brilliant, very professional and patient with us.
They answered to all the questions, kept us informed and have shown flexibility to suit to our needs.
And the car arrived few days earlier than we thought.
Within one week I drove away my new car!!!!

20 July 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We're so pleased to hear you felt at ease and that Josh was brilliant, professional, and patient! It's wonderful that all your questions were answered and that we could be flexible to your needs. We're delighted you drove away your new car so quickly!

Thank you
Motorpoint

Rated 5 out of 5 stars

10/10

Such an easy going place, the staff there are so lovely and it is the easiest car dealership i have been to

24 July 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We're so pleased to hear that you found our dealership to be such an easy-going place and that our staff were lovely. Thank you for your kind words!

Thank you
Motorpoint

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