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Motorpoint - Portsmouth Reviews 

416
•
TrustScore 4.5 out of 5

4.7

468 London Road, PO2 9RN Hilsea, Portsmouth, GB

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See what reviewers are saying

Rated 4 out of 5 stars

Process straight forward online with a wide range of cars with low mileage. Pick up organised with pleasent staff who transferred DVLA paperwork with no issues. However, need to improve the check list... See more

Company replied

Rated 5 out of 5 stars

Very personalised Service. Extremely helpful. Polite & courteous. Good customer service before and after purchase. The young lad Harley, who is a trainee, was very helpful and what he wasn’t sure of h... See more

Company replied

Rated 5 out of 5 stars

We dealt with Josh Parker and he gave us great service and was really helpful throughout the whole process. Really appreciated how quick and efficient the whole transaction was.

Rated 5 out of 5 stars

Today we went looking with a view of purchasing our next long term vehicle. Having visited a hard selling garage we ended up at motorpoint with a very professional agent , she was so accommodating... See more

Company replied


Company details

  1. Car dealer
  2. also in
  3. Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 468 London Road, PO2 9RN, Hilsea, Portsmouth, United Kingdom

  • 02394 270705
Promotion box for Motorpoint - Portsmouth

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

416 reviews

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4.7

All reviews

(416)

6,194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Charlie was great

Charlie was great , informative and helpful

7 September 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We appreciate your positive feedback and are so glad to hear that our colleague was able to provide you with such an informative and supportive experience. Thank you for taking the time to share your review with us.

Thank you
Motorpoint

Rated 5 out of 5 stars

Extremely helpful staff

Extremely helpful staff, from the sales team to the garage. No pushy sales. Good after sales care.

4 September 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you for the fantastic five-star rating! We are delighted to hear that you experienced exceptional service across our entire team, enjoyed a pressure-free environment, and received great support after your purchase. Your kind feedback means a lot to us, and we hope you enjoy your car.

Thank you
Motorpoint

Rated 5 out of 5 stars

Charlie was excellent and extremely…

Charlie was excellent and extremely person centred and kind.

31 August 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We are so pleased to hear that you had such a wonderful experience with our team member. Thank you for taking the time to share your kind feedback with us, we truly appreciate it.

Thank you
Motorpoint

Rated 5 out of 5 stars

Great experience

Great experience. Helpful, friendly and welcoming

31 August 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you for taking the time to leave such wonderful feedback. We are delighted to hear that you had a great visit and that our team made you feel so comfortable and well cared for. Your kind words mean a lot to us, and we truly appreciate your support.

Thank you
Motorpoint

Rated 5 out of 5 stars

Lovely service from Megan

Megan was really patient and kind. Not at all pushy and really got to understand what I was looking for. We didn’t end up buying from her but we were impressed with the service

3 September 2026
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you for sharing your feedback. We are so pleased to hear that our team member listened carefully to your needs and provided a helpful, pressure-free experience. Even though you did not purchase a vehicle with us this time, we truly appreciate your kind words about our service and hope to see you again in the future.

Thank you
Motorpoint

Rated 5 out of 5 stars

no fuss

no fuss, no hard sell, do your homework and you will have a great experience. Very helpful people and the whole process was very good.
Particularly from Reagan on the initial call and completed by Megan who solved a difficult V5 issue and was extremely helpful. Refreshing experience.

4 September 2026
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We are so pleased to hear that you had such a refreshing experience with us! It is wonderful to know that our team provided such helpful, pressure-free support from your initial call all the way through to resolving your documentation query. We truly appreciate your kind feedback and are delighted that the whole process went so smoothly for you.

Thank you
Motorpoint

Rated 5 out of 5 stars

Outstanding service

Today we went looking with a view of purchasing our next long term vehicle. Having visited a hard selling garage we ended up at motorpoint with a very professional agent , she was so accommodating in giving and allowing us our space and time to look . There was no hard selling, she was confident with all information required and really put us at ease when we went for a test drive . It was motorpoint Portsmouth and I would highly recommend Megan her whole attitude really helped secure the sale . So pleased .

4 September 2026
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We are so pleased to hear that your visit to our dealership resulted in such a positive vehicle-buying experience. It is fantastic to know that our team member gave you the time and space you needed to look around, provided confident answers, and helped put you at ease during your test drive without any pressure. We truly appreciate your kind feedback and high recommendation, and we hope you thoroughly enjoy your new long-term car!

Thank you
Motorpoint

Rated 5 out of 5 stars

Very welcoming,not pushy,as I found…

Very welcoming,not pushy,as I found with other places. We'll informed and dealt with my needs effortlessly

31 August 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We are so pleased to hear that you had such a wonderful experience with us. It is great to know that our team made you feel comfortable, provided clear information, and handled everything you needed so smoothly. Thank you for taking the time to share your kind feedback.

Thank you
Motorpoint

Rated 5 out of 5 stars

We have just got our 6th car from…

We have just got our 6th car from motorpoint. Can not fault the service or the cars that we have received.

Megan has sold me 3 of our cars and she is so nice and friendly. We have become part of the motorpoint family.

I would highly recommend them.

21 August 2026
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you so much for your incredible loyalty and for choosing us for your sixth vehicle. We are thrilled to hear that you have consistently received faultless service and that our team member made your visits so warm and friendly. It is wonderful to know you feel like such a valued part of our family, and we truly appreciate your high recommendation.

Thank you
Motorpoint

Rated 5 out of 5 stars

Very good price

Very good price, Megan was very helpful advising different options. No pressure to buy or trade in. Pleased so far with the vehicle I bought. Would use them again for sure.

19 August 2026
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We are so pleased to hear that you had a great experience exploring your options with us. It is wonderful that you felt under no pressure throughout the process and are happy with your purchase. We look forward to welcoming you back in the future.

Thank you
Motorpoint

Rated 5 out of 5 stars

The experience was Great

The experience was Great
Found the car I wanted for the price I could afford
Staff are so lovely
Definitely recommend

17 August 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you so much for the fantastic five-star review! We are delighted to hear that you had such a great experience and were able to find the perfect vehicle within your budget. It is wonderful to know that our team made a positive impression with their friendly service and that you would recommend us to others. We truly appreciate your support and hope you thoroughly enjoy your new car!

Thank you
Motorpoint

Rated 5 out of 5 stars

Wesley was great honest and very…

Wesley was great honest and very helpful will defo recommend Motorpoint

15 August 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We are so pleased to hear that you had such a positive experience and received honest, helpful service. Thank you for taking the time to share your wonderful feedback and for recommending us!

Thank you
Motorpoint

Rated 5 out of 5 stars

Seemless experiance from start to…

Seemless experiance from start to finish. Wesley was a privilege to deal with and saw things through to conclusion with a professional manner.

7 August 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We are delighted to hear that you had a smooth experience throughout the entire process. It is wonderful to know that our team member provided professional support and ensured everything was taken care of to the very end. Thank you for sharing your positive feedback with us, and we hope you enjoy your new vehicle.

Thank you
Motorpoint

Rated 5 out of 5 stars

Excellent service from Josh Parker

Excellent service from Josh Parker, who made the whole process very straightforward and stress-free. We absolutely love our new car and would highly recommend!

13 August 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

Thank you so much for the fantastic five-star rating! We are thrilled to hear that your vehicle purchase went so smoothly and without any hassle. It is wonderful to know how much you are enjoying your new ride, and we truly appreciate your kind recommendation.

Thank you
Motorpoint

Rated 5 out of 5 stars

Recently sold my car to Motorpoint…

Recently sold my car to Motorpoint Portsmouth. Wesley at the branch was friendly and efficient, the purchase took less than an hour and the money was in my account the same day. Thank you!

7 August 2026
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We're so pleased to hear that selling your car to us was such a positive experience! It's wonderful to know that the process was quick and efficient, and that the funds were in your account so promptly.

Thank you
Motorpoint

Rated 5 out of 5 stars

New car Corsa

Very friendly and knowledgeable staff , easy to purchase , great condition but make sure you get car serviced every
12, 000 miles . Not easy to find .

1 August 2026
Unprompted review
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We're delighted to hear about your positive experience with our staff and the ease of purchase. We appreciate your feedback regarding the service interval.

Thank you
Motorpoint

Rated 5 out of 5 stars

I had Charlie dealing with my sale and…

I had Charlie dealing with my sale and he was very helpful and made the process easy

2 August 2026
Motorpoint - Portsmouth logo

Reply from Motorpoint - Portsmouth

We are delighted to hear that our team member was very helpful and made the process easy for you. Thank you for your wonderful feedback!

Thank you
Motorpoint

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