Today we went looking with a view of purchasing our next long term vehicle. Having visited a hard selling garage we ended up at motorpoint with a very professional agent , she was so accommodating... See more

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no fuss, no hard sell, do your homework and you will have a great experience. Very helpful people and the whole process was very good. Particularly from Reagan on the initial call and completed by M... See more
I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... See more
Company replied
From start to finish Finn was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... See more
Company replied
Company details
- #55 of 91 best companies in Car dealer
- #27 of 55 best companies in Used car dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Contact info
468 London Road, PO2 9RN, Hilsea, Portsmouth, United Kingdom
- 02394 270705

Over 1000 new cars every week
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I had an amazing experience with…
I had an amazing experience with Motorpoint. From start to finish, they made the car buying process incredibly easy and stress-free. Their team was professional, helpful, and genuinely cared about finding the right car for me. The entire process was quick, transparent, and efficient. I highly recommend Motorpoint to anyone looking for a reliable and customer-focused car dealership. They truly went above and beyond!

Reply from Motorpoint - Portsmouth
Absolutely fantastic experience...
Absolutely fantastic experience from start to finish. Personalised service. Nothing too much trouble. Megan was amazing at helping me find the perfect car. Great communicating updates with the car. The aftercare was second to none. We are loyal customers and have purchased previous cars with motorpoint. You know you're going to get the best price and the best service. Highly recommend anyone looking for a new car to visit motorpoint in Portsmouth.

Reply from Motorpoint - Portsmouth
Helped me with all the paperwork and…
Helped me with all the paperwork and details.
All the staff went out of their way to make me feel welcome.
Coffee on tap.
Thumbs up from me
Thank you Charlie Rogers

Reply from Motorpoint - Portsmouth
Great
Great, quick service. Megan was brilliant and I would recommend everyone to use Motorpoint

Reply from Motorpoint - Portsmouth
Fast, smooth and very quick to process
Experience was good. The salesman (albeit we already had a car reserved via the website) was well mannored, friendly and made the whole experience easy and smooth.
Only nitpick is that the car had a couple small scuffs and fabric interrior coming away on the doors that were not otherwise mentioned on the website, unfortunately due to it being used (only has 10k miles). They were not willing to reduce the price at all but they weren't bad enough to not make us want the car anyway.

Reply from Motorpoint - Portsmouth
Offered me a price then I message…
Offered me a price then I message asking g about a finance deal. No reply then the ar was sold all they were intetested in was pay the deposit to secure the car. Will never look at this web site again

Reply from Motorpoint - Portsmouth
Amazing experience
Visited Motorpoint with my daughter in view to her getting a new car, was greeted by Finn who was very polite and allowed us to view all the cars. He was very professional and friendly as was Charlie, brilliant team work.
My daughter didn’t buy one unfortunately but I was confident enough to go down next day on my own and Wesley found me a Jeep that was in my price range. There was no pressure at any time. They made me feel very welcome and comfortable. Charlie kept me in touch and still no pressure to buy. I picked my car up, px my car.
The experience was absolutely amazing, from start to finish. They are all so efficient, knowledgeable, polite, very professional and an above all fantastic team of people. I would highly recommend Motorpoint

Reply from Motorpoint - Portsmouth
Visited Motorpoint with my mum as I was…
Visited Motorpoint with my mum as I was looking to PX my car in. Was greeted by Finn who was lovely and welcoming.
Had been to a main dealership before popping in and had felt really pressured.
Finn let us wander round and take a look at any cars, and we both felt comfortable and said how much of a different experience it was. He was knowledgeable and helpful and suggested cars within my budget and did what he could to make this work. There was absolutely no pressure at all.
Gave me a great price to PX my car too.
Mum was so pleased with how we were treated and how comfortable she felt that she has also now purchased a car.
Finn was fantastic and sent me a follow up after I left with some suggestions for cars that would work!
Sadly I was unable to obtain the finance however have agreed with Finn to keep in touch and hopefully make something work in the next few months.
Finn is an asset to the team and I’m excited to buy a car from him in the future.
Thanks so much!

Reply from Motorpoint - Portsmouth
A wonderful experience!
A wonderful experience!
Finn and Megan were so helpful and patient with me whilst I was on my car shopping journey. As I was unsure of what I wanted this made the choice even more difficult... Finn and Megan went above and beyond to help find a car for me but unfortunately it just wasn't the car for me. Even though I did not end up buying from here I would recommend them to anyone as they were really knowledgeable and friendly to liaise with. When I am back in the market for a new car again I will be sure to head back here for a browse :)

Reply from Motorpoint - Portsmouth
Very helpful and easy company to deal with
Very helpful, not pushy, and reasonably priced cars. When viewing the car, they gave space and time to explore. They also honoured the online quote for my part exchange. A very relaxed experience.

Reply from Motorpoint - Portsmouth
Megan S & Finn
Meg and Finn was flawless in the process of helping me buy my new car, would 100% recommend to all!

Reply from Motorpoint - Portsmouth
Picked up my car from Portsmouth on…
Picked up my car from Portsmouth on Monday. Megan was lovely and extremely patient when I had an issue transferring money between my bank accounts to make the payment, thank you Megan I love my new car 🥰 sue

Reply from Motorpoint - Portsmouth
Customer service was great
Customer service was great, car is great, price was great, couldn’t ask for more, thank you.

Reply from Motorpoint - Portsmouth
Overall - Well mannered and informative.
Motorpoint made us very welcome. The patiece of the Lady and help she gave us was all, it was very complete & very instructive. The Lady was extremely well mannered. We'll come again, but this Peugeot will be our last car, if only we had found you sooner!!

Reply from Motorpoint - Portsmouth
Well prepared and excellent…
Well prepared and excellent presentation by staff by phone and in person.

Reply from Motorpoint - Portsmouth
Amazing team at Portsmouth Branch!
Recently bought my new Volvo from motorpoint in Portsmouth. Megan Standing was my sales executive and I cannot fault her at all!! I was made to feel so welcome from the moment I walked in. She really did listen to exactly what I wanted and then found my perfect car on site that day! She also sorted out everything else I needed so apart from a couple of signatures she did it all for me. The car had a couple of little marks that were rectified before sale with no problems! The whole team in Portsmouth were great and all joined in for a chat and coffee! 100% recommend the whole team for all your car needs.

Reply from Motorpoint - Portsmouth
Great service
I have just taken delivery of my new (to me) Audi A6. It's 28 months old and looks and feels brand new. It is superb to drive. Charlie Rogers handled my deal and nothing was too much trouble - l ask a lot of questions! Thanks Charlie. Would certainly recommend

Reply from Motorpoint - Portsmouth

Reply from Motorpoint - Portsmouth
There was no pressure to buy.
There was no pressure to buy.
Let you look around at your own pace, advise given when asked.
Friendly, polite and welcoming.

Reply from Motorpoint - Portsmouth
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