Today we went looking with a view of purchasing our next long term vehicle. Having visited a hard selling garage we ended up at motorpoint with a very professional agent , she was so accommodating... See more
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I dealt with a salesman called Josh, he was helpful and attentive towards me when purchasing a new car from motor point. I would give Josh a five star for his service he offered while preparing my ca... See more
Company replied
From start to finish Finn was amazing. He was patient, understanding and not pushy in any way which is just what I needed after having been in an accident and having my car written off. He got me the... See more
Company replied
The welcome received from the team made feel at ease( we have not had booked an appointment). Josh was brilliant, very professional and patient with us. They answered to all the questions, kept... See more
Company replied
Company details
- #55 of 91 best companies in Car dealer
- #27 of 55 best companies in Used car dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
468 London Road, PO2 9RN, Hilsea, Portsmouth, United Kingdom
- 02394 270705
Over 1000 new cars every week
4.7
Excellent
389 reviews
Asks customers to review
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Happy shopper
We were very happy with the level of service that we received from start to finish everyone was polite & helpful all aspects of our experience were exemplary
22 November 2025
Smooth transaction
No complaints, everything went according to plan. Very respectful people I dealt with, no complaints.
17 November 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I always use Motorpoint
I always upgrade my car through Motorpoint. This is my 4th car. The process is so easy and they sort all the finance and old finance out so there is not too much for me to do.
Friendly staff at their Portsmouth showroom are all really nice too.
7 November 2025
Reply from Motorpoint - Portsmouth
We're happy to hear that upgrading your car with us is always easy. It's great to know that our Portsmouth team provides friendly and helpful service, and we appreciate your continued trust. Thanks for your feedback!
Thank you
Motorpoint
Reply from Motorpoint - Portsmouth
We're glad you found our service professional and appreciate that we weren't pushy. Thank you for your feedback!
Thank you
Motorpoint
I’ve purchased at least six vehicles…
I’ve purchased at least six vehicles from motor point over the last 20 years. Fantastic quality of the vehicles themselves. Great prices friendly efficient service always my number one when looking to replace my cars.
7 November 2025
Reply from Motorpoint - Portsmouth
We're happy to hear that you consistently have a fantastic experience with our vehicles, prices, and service. Thank you for being a loyal customer for the last 20 years; we appreciate your continued business!
Thank you
Motorpoint
I was helped in buying my new car by Megan Standing.
I was helped in buying my new car by Megan Standing.
When I went in I was in a jam with my old car and needed to change it.
Megan was so helpful and understanding of my situation.
Nothing was to much trouble for her.
She made the whole experience so much easier than I thought it would be and was able to help me when other garages would not.
I cannot thank her enough for her time and support with getting me into a new reliable car.
Would highly recommend Megan to anyone.
7 November 2025
Unprompted review
Reply from Motorpoint - Portsmouth
We're happy to hear that our team provided such helpful support during your car buying experience. It's great to know that their dedication made the process easier for you, and we appreciate your recommendation.
Thank you
Motorpoint
Portsmouth showroom
Josh was a delight to deal with - any questions he couldn't answer, no fudging, he found someone who could. Also didn't keep trying to 'sell' me things I said that I didn't want the first time around - like a new set of mats for the 'bargain' price of £99 [(a) why bin the ones that must have come with the car? (b) how daft does Motorpoint think we are? Got my set on the internet for less the £20!]. Please don't hold that against him - had he persisted I WOULD have walked out and the sale would have been lost (I have done that before).
Slight issue with the length of warranty - what was offered didn't seem to match with the wording of the Ts & Cs, but that was sorted out - and most generously too.
Another wrinkle in the buying process is the lack of Name for the account to transfer funds to - had quite a job convincing my bank that I wasn't going to hand my money to a scammer, especially as the name I guessed didn't match!
Only real problem was that the battery that was due to be fitted on the Friday, prior to me collecting my 'new' car on the Monday afternoon wasn't, and had somehow been delivered elsewhere - Josh hadn't been there to chase up on it. Perhaps a simple solution would be a whiteboard on the wall somewhere, listing all cars due for collection and any issues with them so that, if the salesperson in question is out, someone else can keep an eye on things?
Also, the tyre pressure warning light lit up on the first, dark evening (new one on me!), but that was sorted by another young gentleman - Riley I believe - the next day, who also showed me how to reset the 'trip' meters.
27 October 2025
Reply from Motorpoint - Portsmouth
We appreciate your feedback and are happy you had a positive experience. We'll address the warranty and payment process concerns. We'll also review the battery issue and explore better communication methods. We're glad the tyre pressure and trip meter issues were resolved quickly.
Thank you
Motorpoint
The sales person was very polite
The sales person was very polite, knowledgeable and striightforward.
31 October 2025
Reply from Motorpoint - Portsmouth
We're happy to hear that the salesperson was polite, knowledgeable, and straightforward. Thank you for your positive feedback!
Thank you
Motorpoint
Reply from Motorpoint - Portsmouth
We appreciate your kind words! We're happy to hear that the entire process was helpful for you; thank you for your feedback.
Thank you
Motorpoint
Great experience with Motorpoint again!
24 October 2025
Reply from Motorpoint - Portsmouth
We're glad you had another great experience! Thank you for your positive feedback; it means a lot to our team.
Thank you
Motorpoint
I thought the sales guys were very…
I thought the sales guys were very friendly , honesty is a must if someone says they want or don’t want a certain thing in a vehicle, be honest with them tell them . I’m very happy with my purchase and would use motopoint next time I purchase a car
23 October 2025
Reply from Motorpoint - Portsmouth
We're happy to hear that our sales team's friendliness and honesty resonated with you, and that you're pleased with your new car. Thank you for your recommendation; we appreciate your business!
Thank you
Motorpoint
Reply from Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Great service
18 October 2025
Reply from Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Everybody was so helpful and efficient.
Everybody was so helpful and efficient.
The 3rd time I’ve bought a car from you.Great
17 October 2025
Reply from Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Good quality cars
Found that they had a good selection of quality cars and fairly priced.
I had reserved the car of our choice with the 149 deposit and agreed with the salesman I would pick it up in 5 days time and pay the balance, that same afternoon I received a call saying I had 48 hours to pay the balance or they would put the car back up for sale, this wasn't explained at the time. After a few calls they agreed to Keel the car until the agreed date, I did feel a bit pressurised about this.
Other than that the sale went smoothly.
6 October 2025
Reply from Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Very happy
Excellent service from the staff, who really hunted and found me the car at the price, I wanted.
29 September 2025
Reply from Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Smooth and professional
Very impressed with how easy the purchase was and staff were good at making you feel comfortable. Only negative is that you won't negotiate on price which i feel will put people off. I couldn't even get free mats which would have been something.
30 September 2025
Reply from Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Perfect at Portsmouth.
As in the past with my many Motorpoint purchases, this was perfect. Excellent car, friendly, professional staff.
1 October 2025
Reply from Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Reply from Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
Couldn't ask for better service
Couldn't ask for better service. The staff here were amazing. Credit goes to Charlie and Josh for having amazing customer service and they are truly a credit to to motorpoint
28 September 2025
Reply from Motorpoint - Portsmouth
Thank you very much for purchasing your new car from Motorpoint and for taking the time to leave feedback.
I am so pleased you had a great experience and I am very proud of my team, they are all amazing and want to look after our customers so I am pleased you felt that.
Enjoy your lovely new car and we look forward to seeing you again, you know where we are if you need us.
Kind regards
Megan Tee
Sales Support
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