One of the best car shops I’ve been to- very welcoming and we’re happy to ask what I was looking for however did not follow me around or force any cars upon me. Helena took the time to discuss all car... See more
Company replied
Location
Switch locationSheffield Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Gianluca was so helpful from start to finish, and made the whole process simple. So helpful, in fact, that the friend who came with me on collection day ended up purchasing a car himself from Motorpoi... See more
Company replied
Ok so this the third car that I’ve bought via MP and they’ve all been good experiences- however the “car service” as opposed to the sales service - is a bit of a waste of time. A car service should be... See more
Company replied
Helpful staff good selection of cars good quiet roads outside for test driving a car good price .Just need to turn music down as to loud when trying to sort out everything can miss hear what's said.
Company replied
Company details
- #57 of 91 best companies in Car dealer
- #27 of 54 best companies in Used car dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Contact info
Sheffield Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, United Kingdom
- 0114 2055037
Over 1000 new cars every week
4.7
Excellent
836 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The whole easy sale was easy was…
The whole sale was easy and Adam was very helpful and polite we would gladly come to motor point again if we want another car in the future
17 April 2026
Reply from Motorpoint - Sheffield
HI,
We're happy to hear that your car purchase was easy and that our staff were helpful and polite. We appreciate you saying you'd come to us again!
Kind Regards
Motorpoint Sheffield
Listening to me and helping make me…
Listening to me and helping make me understand all about the process of buying a new car.
29 March 2026
Reply from Motorpoint - Sheffield
HI,
We're glad you found the car-buying process understandable. It's important to us that our customers feel supported and well-informed. Thanks for your feedback!
Kind Regards
Motorpoint Sheffield
There was no pressure from sales team…
There was no pressure from sales team let you brows at your own leisure with no hassle, all technical questions answered, and the purchasing was faultless
1 April 2026
Reply from Motorpoint - Sheffield
Hi Mr Eyre,
We appreciate you sharing your feedback! We're happy to hear you were able to browse without pressure and that all your technical questions were answered, making purchasing faultless.
Kind Regards
Motorpoint Sheffield
Excellent advise and service from…
Excellent advise and service from Helena .Extremely knowledgeable and helpful,
7 April 2026
Reply from Motorpoint - Sheffield
Hi Steven,
We appreciate your feedback and are so glad to hear that you found our advice and service helpful and knowledgeable. Thank you.
Kind Regards
Motorpoint Sheffield
Helena was brilliant
Helena was brilliant. Professional, friendly and efficient. Couldn't recommend her more highly. We bought two cars. Both were well presented and well priced. A couple of minor issues were sorted quickly. Would go back and use Motorpoint again.
30 March 2026
Reply from Motorpoint - Sheffield
HI Suzanne,
We're happy to hear that you had such a positive experience with our team! It's great to know that you were pleased with the presentation and pricing of the vehicles. We appreciate your recommendation and hope to see you again.
Kind Regards
Motorpoint Sheffield
From parking up to the test drive and…
From parking up to the test drive and eventually choosing the car the experience of buying from motorpoint for a second time has been a pleasure
9 April 2026
Reply from Motorpoint - Sheffield
HI Nick,
We appreciate you choosing us again! We're so glad your experience, from parking to test driving and selecting your car, was a pleasure. Thank you!
Kind regards
Motorpoint Sheffield
Reply from Motorpoint - Sheffield
HI Claire,
Thank you for your review, we are happy that you are pleased with your Motorpoint experience.
Kind Regards
Motorpoint Sheffield
Great service sorting car out from another location and smooth viewing/test drive and purchase
Great service
31 March 2026
Reply from Motorpoint - Sheffield
HI Andrew,
Thank you for your great review, we are pleased to hear that you are happy with your Motorpoint experience.
Kind Regards
Motorpoint Sheffield
No pressure
No high pressure salesman following us around. Just let us look at our own leisure and then went to find someone when we wanted to look closer at a couple of vehicles.
Once a vehicle was chosen we were talked through the options available us.
Arranged a pickup.and when we went to pick up the car it was a pretty seamless experience.
All in all a great experience and will definitely be returning once we are ready to change cars.
22 March 2026
Reply from Motorpoint - Sheffield
Hi Kenneth,
We're happy you appreciated our no-pressure approach and the assistance provided when you needed it. It's great to know your vehicle pickup was seamless, we appreciate your feedback and look forward to your return!
Kind Regards
Motorpoint Sheffield
great service again
not the first car I have bought from motorpoint, I return when I need to change my car, great service and keen prices.
7 April 2026
Reply from Motorpoint - Sheffield
HI David,
We appreciate you taking the time to leave us a review. We're so glad you enjoyed our great service and keen prices and plan to return to us when you need a car.
Kind Regards
Motorpoint Sheffield
Reply from Motorpoint - Sheffield
HI Margaret,
Many thanks for taking the time to leave your great review, it is always great to know that customers are happy with our service.
Kind Regards
Motorpoint Sheffield
Reply from Motorpoint - Sheffield
Hi John,
Many thanks for your kind review, it is great to hear you found our staff to be helpful.
Kind Regards
Motorpoint Sheffield
Fantastic experience
Fantastic experience, gianluca who was your sales rep was brilliant
4 April 2026
Reply from Motorpoint - Sheffield
Hi, Christian,
We appreciate you taking the time to leave us such a great review! We're so pleased to hear you had a fantastic experience with our sales team.
Kind Regards
Motorpoint Sheffield
Volkswagen Pasat
I recently purchased a Volkswagen Passat from Motorpoint, and overall my experience with them has been excellent.
Shortly after buying the car, I had to take it to Volkswagen Sheffield due to a software issue. Unfortunately, the service I received there was extremely disappointing, as they were unable to resolve the problem despite multiple attempts.
In contrast, the team at Motorpoint went above and beyond to support me throughout the situation. They provided me with a couple of courtesy cars while the issue was being looked into and made every effort to get things sorted. In the end, they even replaced the car, which really shows their commitment to customer satisfaction.
I’m very impressed with the level of service from Motorpoint and how they handled a difficult situation. On the other hand, my experience with VW Sheffield was extremely poor.
I would highly recommend Motorpoint, especially the Sheffield branch, and I will definitely be buying another car from them in the future
30 March 2026
Reply from Motorpoint - Sheffield
HI Bogdan,
We're happy to hear that you had an excellent experience with us. We appreciate you highlighting our team's dedication to resolving the issue and providing courtesy vehicles. It's great to know our commitment to customer satisfaction was evident, and we appreciate your recommendation.
Kind Regards
Motorpoint Sheffield
Very happy
The staff were so helpful & knowledgeable.,nothing seemed too much trouble.
30 March 2026
Reply from Motorpoint - Sheffield
HI John,
Thank you for your review, we hope you are enjoying your new vehicle!
Kind Regards
Motorpoint Sheffield
Excellent service
Staff very helpful, nothing was too much trouble but at the same time Adam Simpkins who was helping me was not pushy in any way, what ever I asked for he made it happen, it made buying a car easy! Adam was very knowledgeable and any question I asked he could answer immediately. Would highly recommend Motorpoint.
31 March 2026
Reply from Motorpoint - Sheffield
Hi Lynn,
We're happy to hear that our staff were helpful and made buying a car easy for you. It's great to know that they were knowledgeable and not pushy. We appreciate your recommendation!
Kind Regards
Motorpoint Sheffield
Fantastic customer service- no hard…
Fantastic customer service- no hard sell, just friendly professional advice to help you make the right choice. Would highly recommend James Guntrip at the Sheffield store, personable and knowledgeable and very patient with my 101 questions. Great service from the whole team.
29 March 2026
Reply from Motorpoint - Sheffield
HI,
We're happy to hear that you received friendly, professional advice without any pressure. We appreciate your recommendation and are glad the team was patient and helpful in your decision-making process. Thanks for the positive feedback.
Kind Regards
Motorpoint Sheffield
Thank you
Motorpoint
Ford Puma
Easy to buy a car. In good condition and ready to drive away. Only need to provide tax and insurance
31 March 2026
Reply from Motorpoint - Sheffield
HI Alan,
We're glad you found it easy to buy a car and that it was in good condition. Thank you for your feedback; we appreciate you taking the time.
Kind Regards
Motorpoint Sheffield
An enjoyable experience
All the staff we encountered were helpful and friendly, especially Helena. She made the whole experience of purchasing a car much more enjoyable. She was informative and her knowledge help inform our decisions.
30 March 2026
Reply from Motorpoint - Sheffield
Hi,
We appreciate you taking the time to share your feedback! We're happy to hear that our staff were helpful and friendly and that your car-buying experience was enjoyable.
Kind Regards
Motorpoint Sheffield
Fantastic customer service
Fantastic customer service. Adam at the Sheffield branch was amazing and a genuinely nice and helpful guy. Would definitely recommend people to go there
1 April 2026
Reply from Motorpoint - Sheffield
Hi Garth,
We're happy to hear that you had such a positive experience at the Sheffield branch. We appreciate your kind words and are so glad our team member was helpful!
Kind regards
Motorpoint Sheffield
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.