Banner for Motorpoint - Sheffield

Motorpoint - Sheffield Reviews 

834
TrustScore 4.5 out of 5

4.7

Sheffield Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Gianluca was so helpful from start to finish, and made the whole process simple. So helpful, in fact, that the friend who came with me on collection day ended up purchasing a car himself from Motorpoi... See more

Company replied

Rated 4 out of 5 stars

Ok so this the third car that I’ve bought via MP and they’ve all been good experiences- however the “car service” as opposed to the sales service - is a bit of a waste of time. A car service should be... See more

Company replied

Rated 4 out of 5 stars

Helpful staff good selection of cars good quiet roads outside for test driving a car good price .Just need to turn music down as to loud when trying to sort out everything can miss hear what's said.

Company replied

Rated 5 out of 5 stars

I’m a first time Customer Sheffield garage. The sales staff especially a gentleman called Gianluca were attentive and informative. The car I purchased was also top notch. They had exactly what I wan... See more

Company replied


Company details

  1. #58 of 92 best companies in Car dealer
  2. #27 of 54 best companies in Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Sheffield Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, United Kingdom

  • 0114 2055037
Promotion box for Motorpoint - Sheffield

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

834 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(834)

5,919 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great friendly

Great friendly, professional service.

4 May 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Nigel,
Thank you for taking the time to review, your feedback is very welcome.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Salemans very helpfull

Salemans very helpfull

29 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Michael,
Thank you for taking the time to review, your feedback is much appreciated.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

very easy to deal with

very easy to deal with, and all went through quickly

26 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We appreciate you taking the time to leave us a review! We are so happy to hear that your experience was easy and quick.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

The whole experience of buying our next…

The whole experience of buying our next car was a pleasurable one. When we arrived at Motorpoint we were greeted by Helena Philippou who put my mind at ease. I explained that I wanted to buy a MG and she showed me different versions of and finally settled on a MG ZS Hybrid. She found the car I liked and she arranged for the vehicle to be delivered from Birmingham. When we collected the vehicle we were treated with upmost respect and what could have been a stressful situation was anything but. I would like to thank Helena and the Sheffield staff for treating us so well.

2 May 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're happy your car-buying experience was pleasurable. It's great to hear that our team made you feel at ease and helped you find the MG ZS Hybrid you wanted. We appreciate your recognition of our team's respectful service!
Kind Regards
Motorpoint Sheffield

Rated 4 out of 5 stars

Third time buying from Motorpoint

Happy with my part exchange valuation and the overall service offered by Motorpoint. That is why this is the third time we have bought from Motorpoint.

Not 5 stars because links in automated emails did not work, and a lot of the paperwork requested (e.g. identity confirmation) was not needed. This needs to be updated.

28 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're glad you're happy with our part exchange valuation and overall service, and appreciate your repeat custom. We'll review our automated emails and paperwork requirements to improve our processes. Thanks for your feedback.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

No pushy salesmen very helpful nothing…

No pushy salesmen very helpful nothing to much trouble

2 May 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI David,
We appreciate your positive feedback and we are so pleased our team was helpful and made your experience hassle-free.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

James the sales assistant was very…

James the sales assistant was very helpful.He showed us around the car and went for a test run with us

25 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Neil,
We appreciate you taking the time to leave us a review. We're so glad to hear that James was helpful during your visit.
Kind Regards
Motorpoint Sheffield

Rated 4 out of 5 stars

Friendly and helpful staff and no…

Friendly and helpful staff and no pressure

25 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI Douglas,
We appreciate your feedback and are so glad to hear our team was helpful and made you comfortable. Thank you for your review!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Good purchase prices

Good purchase prices. Staff very helpful. Good experience throughout. Thanks.

30 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI David,
We appreciate you taking the time to leave us a review. We are so pleased to hear you were happy with our helpful team. Thank you.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

The whole from start to finish was…

The whole process from start to finish was smooth. We were left to browse and when I did choose a car, a test drive was arranged without delay. Helena was really knowledgeable and explained everything clearly. She ran through the different finance options and found the best deal. I was given a good price for my part exchange - higher than I was expecting. I didn’t feel at all rushed or pressurised at any point. I absolutely love my new car and would definitely buy from Motorpoint again.

29 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're pleased to hear the entire process was smooth for you. It's great to know you were able to browse without pressure and that the test drive was arranged quickly. We appreciate your feedback regarding the finance options and part exchange. Thank you for choosing us!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Visited Motorpoint having seen a car we…

Visited Motorpoint having seen a car we want listed on the website page. Talked to one of the sales staff and he gave us the keys to have a look at the vehicle. After a quick look around the car , we arranged a test drive. Returned to the site and confirmed we were happy with the new car. We completed the sale, arranged my insurance/tax and the trade in of my own vehicle. On our way home within a few hours in our new car , happy days!

21 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're happy to hear that you found the car you wanted and that the purchase, insurance, tax, and trade-in process went smoothly. We appreciate you sharing your positive experience!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Helpful staff

Helpful staff
Staff informative about products
No high pressure sales
Well organised
Great communication
Straight forward from start to finish

24 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're happy to hear our staff were helpful and informative, with no high-pressure sales tactics. We appreciate your positive feedback regarding our organisation and communication!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Excellent service through out by Finn…

Excellent service through out by Finn dealt with everything we needed very polite

18 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

Hi Jane,
Thank you for your feedback, it is very much appreciated, enjoy your new purchase.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff, great value for money cars

23 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI ,
We're glad you found our staff friendly and helpful, and that you felt our cars offer great value for money. Thank you!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

One of the easiest car dealers ive…

One of the easiest car dealers ive dealt with before. They weren't pushy and they were friendly. I'd recommend them to others. Morgan was great!

17 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We appreciate you sharing your positive experience! We're so glad to hear that you found our team friendly and not pushy. Thank you for recommending us to others.
Kind Regards
Motorpoint Sheffield

Rated 4 out of 5 stars

Professional and knowledgeable staff

Very helpful professional staff, quick competent service, we didn't feel pressured to buy. A nice car buying experience.

14 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We appreciate your feedback and are pleased you found our staff helpful and professional. We aim to provide competent service without pressure.
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

The whole easy sale was easy was…

The whole sale was easy and Adam was very helpful and polite we would gladly come to motor point again if we want another car in the future

17 April 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're happy to hear that your car purchase was easy and that our staff were helpful and polite. We appreciate you saying you'd come to us again!
Kind Regards
Motorpoint Sheffield

Rated 5 out of 5 stars

Listening to me and helping make me…

Listening to me and helping make me understand all about the process of buying a new car.

29 March 2026
Motorpoint - Sheffield logo

Reply from Motorpoint - Sheffield

HI,
We're glad you found the car-buying process understandable. It's important to us that our customers feel supported and well-informed. Thanks for your feedback!
Kind Regards
Motorpoint Sheffield

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look