You have very helpful polite & cheerful staff online & in store which makes a difference. I am a long term customer & every time I get a good deal & excellent service. Thankyou Motorpoint.
Company replied

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You have very helpful polite & cheerful staff online & in store which makes a difference. I am a long term customer & every time I get a good deal & excellent service. Thankyou Motorpoint.
Company replied
Bought a CLA from Motorpoint a couple of weeks ago and was impressed by the competitive prices for both the car on sale and the part ex I was offering, so credit where it’s due. What wasn’t so impress... See more
Company replied
Another fantastic experience with Motorpoint! This is my second car from Motorpoint and I cannot find fault with anything. I knew what I wanted before I came in, but the service from Ryan was gre... See more
Company replied
Bought an electric car for my wife recently, and after being let down numerous times by local main dealers, this purchase experience was slick and easy. The website was excellent, plenty of informatio... See more
Company replied
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
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Browse thousands of quality cars today.

Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, United Kingdom

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Sales technique of zero pressure when viewing cars makes the experience more relaxed

Reply from Motorpoint - Stockton-on-Tees
From walking through the door I was made to feel comfortable,friendly atmosphere easy process when going through the agreement and the staff were very knowledgeable about the electric vehicles I was purchasing explained the importance of the components in depth

Reply from Motorpoint - Stockton-on-Tees
This was a great experience from start to finish. All members of staff I came across really made me feel welcome and were professional in the way they took me through to process of buying the car I was interested in.

Reply from Motorpoint - Stockton-on-Tees
Good customer service good communication friendly service would definitely use again

Reply from Motorpoint - Stockton-on-Tees
It was an excellent process and makes changing your car a much better experience.

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
On site service I can’t fault. After service not so good I have emailed twice with no reply!

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
Great customer service, not pushy for a sale, test drove 3 different vehicles, polite and professional team of people, great experience

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
Good price for cars and part exchange with friendly knowledgeable staff that made the transaction easy and simple

Reply from Motorpoint - Stockton-on-Tees
Car at a price i was happy with, part exchange was fair. Great customer service up to and after sale.

Reply from Motorpoint - Stockton-on-Tees
Good communication at all levels, realistic pricing and some good deals.

Reply from Motorpoint - Stockton-on-Tees
Only positive feedback transaction was smooth, staff friendly car was presented to a high standard.

Reply from Motorpoint - Stockton-on-Tees
Great, honest no nonsense service.
No pressure, and given the keys to inspect as many cars as you like in your own time.

Reply from Motorpoint - Stockton-on-Tees
Absolutely fantastic place, Great atmosphere and great customer service. Geoff was also great and explained everything in detail.
To ensure the car was spot on for my daughter. Great reassurance too, couldn't be happier with the experience. So thanks Geoff for all the help.

Reply from Motorpoint - Stockton-on-Tees
Really helpful people after a couple of teething issues which have been resolved I’m over the moon to be honest thanks again I would recommend you to everyone

Reply from Motorpoint - Stockton-on-Tees

Reply from Motorpoint - Stockton-on-Tees
My experience with motorpoint is they don’t harass you when you looking at cars they very polite and pleasant
and go out there way to help you
i would definitely recommend you to family and friends

Reply from Motorpoint - Stockton-on-Tees
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