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Motorpoint - Stockton-on-Tees Reviews 

552
TrustScore 5 out of 5

4.8

Yarm Road, TS18 3RW Stockton-on-Tees, Durham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

You have very helpful polite & cheerful staff online & in store which makes a difference. I am a long term customer & every time I get a good deal & excellent service. Thankyou Motorpoint.

Company replied

Rated 3 out of 5 stars

Bought a CLA from Motorpoint a couple of weeks ago and was impressed by the competitive prices for both the car on sale and the part ex I was offering, so credit where it’s due. What wasn’t so impress... See more

Company replied

Rated 5 out of 5 stars

Another fantastic experience with Motorpoint! This is my second car from Motorpoint and I cannot find fault with anything. I knew what I wanted before I came in, but the service from Ryan was gre... See more

Company replied

Rated 5 out of 5 stars

Bought an electric car for my wife recently, and after being let down numerous times by local main dealers, this purchase experience was slick and easy. The website was excellent, plenty of informatio... See more

Company replied


Company details

  1. #55 of 91 best companies in Car dealer
  2. #27 of 55 best companies in Used car dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Yarm Road, TS18 3RW, Stockton-on-Tees, Durham, United Kingdom

  • 01642 037073
Promotion box for Motorpoint - Stockton-on-Tees

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.8

Excellent

TrustScore 5 out of 5

552 reviews

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4.8

All reviews

(552)

5,918 reviews in the last 12 months

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Rated 5 out of 5 stars

Sales technique of zero pressure …

Sales technique of zero pressure when viewing cars makes the experience more relaxed

7 November 2025
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Nick, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

From walking through the door I was…

From walking through the door I was made to feel comfortable,friendly atmosphere easy process when going through the agreement and the staff were very knowledgeable about the electric vehicles I was purchasing explained the importance of the components in depth

5 November 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Paul, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

A great experience from start to finish.

This was a great experience from start to finish. All members of staff I came across really made me feel welcome and were professional in the way they took me through to process of buying the car I was interested in.

2 November 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Mr Egan, thank you so much for your lovely review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Good customer service good…

Good customer service good communication friendly service would definitely use again

27 October 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Leslie, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Excellent service

It was an excellent process and makes changing your car a much better experience.

27 October 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Jessica, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Shane was great no pressure to

Shane was great no pressure to

19 October 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Annette, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to Shane.
Thanks
Motorpoint Stockton

Rated 4 out of 5 stars

Aftercare.

On site service I can’t fault. After service not so good I have emailed twice with no reply!

16 October 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Mavita , thank you for your review. We’re pleased to hear about your positive experience when on site. We apologise for the delay in responding to your email, I can see one of our team have called you to follow up today.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

They had my perfect car

They had my perfect car

13 October 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Stephen, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Professional nice people

Professional nice people

17 October 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Malcolm, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Great customer service

Great customer service, not pushy for a sale, test drove 3 different vehicles, polite and professional team of people, great experience

30 September 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Andrew, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

It all went surprising smoothly

It all went surprising smoothly. So far so good.

9 October 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Dave, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Good price for cars and part exchange…

Good price for cars and part exchange with friendly knowledgeable staff that made the transaction easy and simple

10 October 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Ray, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Competitively priced cars with great customer service

Car at a price i was happy with, part exchange was fair. Great customer service up to and after sale.

8 October 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Michelle, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 4 out of 5 stars

Good communication at all levels

Good communication at all levels, realistic pricing and some good deals.

29 September 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi David, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Only positive feedback transaction was…

Only positive feedback transaction was smooth, staff friendly car was presented to a high standard.

3 October 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Stephen, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Great, honest no nonsense service.

Great, honest no nonsense service.

No pressure, and given the keys to inspect as many cars as you like in your own time.

28 September 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Alex, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Absolutely fantastic place

Absolutely fantastic place, Great atmosphere and great customer service. Geoff was also great and explained everything in detail.
To ensure the car was spot on for my daughter. Great reassurance too, couldn't be happier with the experience. So thanks Geoff for all the help.

29 September 2025
Unprompted review
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Reply from Motorpoint - Stockton-on-Tees

Hi Geoffrey, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Really helpful people after a couple of…

Really helpful people after a couple of teething issues which have been resolved I’m over the moon to be honest thanks again I would recommend you to everyone

19 September 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Douglas, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

Great

Great. Happy with service and car thank you

27 September 2025
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Reply from Motorpoint - Stockton-on-Tees

Hi Marie, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

Rated 5 out of 5 stars

My experience with motorpoint is they…

My experience with motorpoint is they don’t harass you when you looking at cars they very polite and pleasant
and go out there way to help you
i would definitely recommend you to family and friends

26 September 2025
Motorpoint - Stockton-on-Tees logo

Reply from Motorpoint - Stockton-on-Tees

Hi Linda, thank you for your review. We’re pleased to hear about your experience and have passed your feedback on to the team.
Thanks
Motorpoint Stockton

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