I walked in to look at cars I was asked if I needed anything , said just looking write down any thing you would like the keys for after explaining everything was on the screen you only needed your ph... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I walked in to look at cars I was asked if I needed anything , said just looking write down any thing you would like the keys for after explaining everything was on the screen you only needed your ph... See more
Company replied
This was our sixth purchase from Motorpoint Widnes and we can honestly say the price of the cars being sold are extremely competitive. We also like the service you receive from the staff, they are he... See more
Previously bought a few cars from Motorpoint, however quality has definitely declined. First car I went to purchase was a Mercedes c300, 250 mile round trip and a day off work to collect only to f... See more
I’ve dealt with luke in your Widnes branch 2ce now he’s been nothing but amazing really helpful and just a proper sound lad and so polite will always go to him if I can 10 out of 10
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Written by the company

Limited time only

Derby Road, WA8 9WZ, Widnes, Cheshire, United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The chap i dealt with ( jamie benson)was very helpful and knowledgable
Very pleasant staff , helpful in everything , most of all no high pressure salesman ship
Previously bought a few cars from Motorpoint, however quality has definitely declined. First car I went to purchase was a Mercedes c300, 250 mile round trip and a day off work to collect only to find the back quarter panel had been repainted and not very well.
In the end bought a bmw 5 series, all different tyres on it and even different sized ones on the front which did even get rectified all be it cheaply. Now when the sun shines in the car you can see the rear passenger ssooohas been repainted, agreed it is metallic colour but this sparkles so much more than the rest of the car it stands out a mile, if only it was sunny when I bought it!
So in a nutshell, be very careful when buying as the service and quality has gone downhill
helpful staff everything done on time,there is a few minor problems with car.but no problem booking car in to have them resolved
This was our sixth purchase from Motorpoint Widnes and we can honestly say the price of the cars being sold are extremely competitive. We also like the service you receive from the staff, they are helpful, very knowledgeable, pleasant and do everything they can to make buying a car easy. We bought our sixth car from George. He was great, a really good advert for the kind of service you expect and get from Motorpoint. He is a very good asset to Motorpoint. Thank you George, and we hope to see you again. Pat + Ken
No pressure selling gave me a decent price for my previous car car salesman George ball was great and went threw everything reguarding my new vechicle
I’ve dealt with luke in your Widnes branch 2ce now he’s been nothing but amazing really helpful and just a proper sound lad and so polite will always go to him if I can 10 out of 10
I found the Motorpoint experience was a very good one from walking around viewing the nearly new cars to driving away in my new car all within a few days so thank you and well done
Smoth process, George explained everything and guided us through the process.
Very happy with all the service I was provided with from start to finish. Very professional and helpful when buying a new car. I would definitely recommend Motor point.

Reply from Motorpoint - Widnes
I was in the area and had been looking at cars for awhile online so wanted to view them in person. I turn up early before opening time to see if I could look around by myself. Unfortunately it's s secure compound but there was some guys just about to start work who were very helpful and invited me in and showed me the car I was interested in.
After looking at the car of interested I was informed that a sales member would be in soon and I was welcomed to hang around till they arrived and help myself to a coffee.
Luke arrived, we chatted about the car, my part ex and eventually agreed on collection Saturday.
Arrived on the Sat 6th June, meet with Nathan who completed all paperwork, explained the whole process and within a hour I was on my way back home to North Wales with the new car.
Overall experience 5 star, would certainly recommend very satisfied customer

Reply from Motorpoint - Widnes
From entering motorpoint to leaving, service was excellent 👌 👏
Highly recommended 👌 👍

Reply from Motorpoint - Widnes
I walked in to look at cars I was asked if I needed anything , said just looking write down any thing you would like the keys for after explaining everything was on the screen you only needed your phone .30 mins later walked out new car Jake the salesman was relaxed making the deal easy thanks quickest I have ever purchased a car and I am now enjoying my car thank you

Reply from Motorpoint - Widnes
Great service great staff found what I was looking 👀 for very helpful thanks

Reply from Motorpoint - Widnes
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.