Motor Range - Liverpool Reviews 

219
•
TrustScore 4.5 out of 5

4.6

Dunnings Bridge Road, L30 6YW Liverpool, England, GB

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Rated 5 out of 5 stars

We recently got our new car from Motor Range Aintree and honestly couldn’t fault the whole experience, especially Georg. From the moment we arrived, Georg was friendly, welcoming and really ea... See more

Company replied

Rated 5 out of 5 stars

The site was fantastic, the range of vehicles was too. I got the car I wanted with it serviced and a full years mot with zero minors, exactly what I wanted. Also Jamie dealt with me from start to fini... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend Motor Range highly enough . The service from all of the staff take buying a new vehicle to another level. Nothing was too much trouble at ANY point of my purchase. This is my thi... See more

Company replied

Rated 2 out of 5 stars

I purchased an automatic hybrid car at the beginning of June, two weeks later it broke down while I was on holiday, the recovery man managed to get it started. MotorRange ordered some parts for it but... See more

Company replied


Company details

  1. Car dealer

Written by the company

The Northwest's No. 1 for used cars with over 2000 cars available. We have the biggest choice of used cars in Liverpool. Vehicles are HPI clear with guaranteed mileage & undergo a 120-point mechanical check. Expert buyers handpick the best quality cars, which are price checked daily. Low-rate finance, no deposit required, cash back & more for your part-exchange. Relaxed atmosphere with unbeatable customer service. Drive away today! Call our friendly contact team on 0151 527 7010 or live chat on our website - visit www.motorrange.co.uk. Ideally situated at the end of M57/M58 motorways, Motor Range Liverpool is simple to get to from all directions. You’ll find us opposite Switch Retail Park on Dunnings Bridge Road, with easy access, plenty of on-site parking, and a complimentary hot drink waiting at our refreshment station. Motor Range, Dunnings Bridge Road, Liverpool, L30 6YW. Open 7 days a week - Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10-6pm


Contact info

  • Dunnings Bridge Road, L30 6YW, Liverpool, England, United Kingdom

  • 01515277010

4.6

Excellent

TrustScore 4.5 out of 5

219 reviews

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4.6

All reviews

(219)

721 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They have been lovely from start to…

They have been lovely from start to finish

Andrei&steve are the best in here😁

21 September 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hi Amber, thanks for the great feedback! Happy Motoring.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Just arranged a car for my Mum with…

Just arranged a car for my Mum with John here. Cannot recommend highly enough. Very thorough and precise customer service and made the whole experience very simple. 5 stars.

21 September 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Thank you Alex for the 5 stars! Wishing you many happy miles in your new car!

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Andrew was super helpful

Andrew was super helpful, he got us a great deal on a car and we walked out of Motor Range very happy!
Thanks Andre!
p.s. I think your pants aren’t that bad! 😁👍

21 September 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Mike, thanks for taking the time to leave this 5 star review! Your comments will be passed on to your sales advisor. Wishing you many happy miles!

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Andrei - Top Service

Andrei provided us a great service and worked hard to make sure we could get the car on the same day. Would recommend him to anyone looking for a new car.

19 September 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hi Nathan, thank you for taking the time to leave this 5 star feedback. Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

10/10 experience from Georg smooth as…

10/10 experience from Georg smooth as possible transaction with full clarity

19 September 2026
Unprompted review
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Reply from Motor Range - Liverpool

Hello Kallum, thank you for the 5 star feedback. Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Overall fantastic experience

Overall fantastic experience. Couple of niggles with the car, but mostly sorted out by the team. Still need to get a couple of bits done, but booking in over the next couple of weeks. Guy treated us very well, only challenge was us having to chase for updates, would have preferred more contact the other way round, but overall excellent. Second car from Motor Range (first was daughters) and would definitely recommend.

30 August 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Pauline, thank you for your honest feedback. We appreciate you taking the time to leave your comments which will be passed on to our team. Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Matty was a great help from the…

Matty was a great help from the beginning of the process. Easy to get hold of and was allways there to help

19 September 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hi Will, thank you for the 5 star feedback. Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

My Nissan x trail

Overall from start to finish the process was simple and easy Jamie even gave good background knowledge about some of the cars I was looking at and was very helpful

18 September 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Michael, thank you for the great review. We hope you're enjoying your new car!

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Jason was great with the whole process…

Jason was great with the whole process from start to finish, helped with the small details to make the purchase as fluid and stress free as possible.

12 September 2026
Unprompted review
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Reply from Motor Range - Liverpool

Hi Jack, thank you for the 5 star feedback. Your kind comments will be passed on to Jason in our Sales Team. Wishing you many happy miles in your new car!

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Amazing salesman who helped me find the…

Amazing salesman who helped me find the best car for my needs and price range, made the whole experience easy and simple for me.

17 September 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hi Cameron, thanks for taking the time to leave this 5 star review. Wishing you many happy miles in your car.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

5/5 Stars

5/5 Stars! Absolutely brilliant experience with Motor Range Bootle! I recently purchased an Audi A4 for my private hire business and the service was top-notch. The vehicle was prepared perfectly and delivered well within their promised 7-10 working days timeframe. It just passed the strict Sefton Council compliance test today with flying colors, which proves how high their vehicle preparation standards are! No hidden fees, great rates, and excellent communication from Isabelle and the team. A highly professional dealership that I strongly recommend!"Thanks Isabelle

16 September 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello, thank you kindly for taking the time to leave this great feedback. Wishing you many happy miles in your car!

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Overall good experience

Overall good experience and glad I got my car.

-Called back quickly after I enquired and I got to view the car that morning.
-My sales assistant was very friendly, knowledgeable and made the process easy.
- Had most sales and finance paperwork completed within a couple of hours.
-Got the car I’d been looking for for a while for a reasonable price.
- Seems like a nice place to buy a car from as they have a big waiting area, cafe, and on bank holiday weekend we got free ice creams.
- Got back to me quickly about post sales issues and booked me in on the days i could come in.

I would buy from motor range again :)

15 September 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Hollie,

Thank you for your detailed feedback. We’re pleased to hear you had a positive experience overall and that our team made the buying process easy.

We’re sorry, however, that you’ve been left disappointed with aspects of your purchase. We’d like to reassure you that we do not force customers to purchase additional products. As an FCA-regulated business, our aim is always to provide a laid-back, hassle-free buying experience.

We’re sorry you now regret purchasing the Williams Ceramic Coating. The coating is designed to provide long-lasting protection to your vehicle’s paintwork, helping maintain its appearance and value.

Our manager, Nathan, has tried to contact you to resolve your concerns and offer a gesture of goodwill. Please call him at your earliest convenience on 0151 527 7010.

Thank you again for your feedback, and we hope to speak with you soon.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Jamie

Jamie, was brilliant, not a pushy sales person. Knew his stuff about all the cars we asked about. He also ensured the car we did pick was perfect. Can't thank Jamie enough and will definitely go back to him. Thanks so much Jamie ( aintree) we will be back when we need to upgrade our other car

9 August 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Janice, thank you for taking the time to leave this great feedback! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Rated 2 out of 5 stars

Poor after care

Don’t get me wrong i love my new car. I’ve had it 6 weeks. Unfortunately it developed a fault after 2 weeks and after being in and out of the motor range garage its still not fixed. They replaced the battery and updated software but now say it’s the 12v lithium battery. It’s been over a week since they ordered it and it still hasn't arrived at their workshop according to their service dept, who i contact every day, even though nissan tell me these are readily available.
I have my car back at the moment but am worried about driving it with the fault unfixed but i need my car.
I don’t know who to believe. why is it taking so long. I feel that they have my money now and I’m not important.
I will seek advice and try and get a full refund if its not fixed soon.

15 September 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello John,

Thank you for your feedback, and we’re sorry for the frustration and uncertainty this ongoing issue has caused.

Following the work carried out by our technicians, further investigation highlighted that your vehicle also requires a replacement lithium battery. We completely understand your concerns regarding the time this is taking and appreciate how important it is to have confidence in your vehicle.

Our Service Manager, Shirley, will give you a call to explain the situation in more detail, provide some clarity around the required repair and discuss the next steps with you.

We appreciate your patience and hope to have this resolved for you as soon as possible.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Very Friendly And Helpful

My wife and in-laws went in there a few weeks before we finally found the car we liked and a good impression was made on look at them again, we eventually saw the car online that we would like and reserved it, test drove it the next day. The car had a few minor things that needed doing. Izzy was great from the start and even when going on holiday had left the jobs that needed doing and those jobs were done without any issues and the car was prepped and ready for when we arrived to take it away. Very friendly service from sales from start to finish, would definitely use them again

3 September 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Gareth, thank you for the 5 star feedback! We are delighted to hear you've enjoyed your car buying experience at Motor Range. Your kind comments will be passed on to Izzy in our Sales Team. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Bought many of cars from dealerships…

Bought many of cars from dealerships like this

Never had a great salesman like olly

Great service provided right the way through the process

Thankyou olly

14 September 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Jay, thanks so much for the 5 stars! Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Alex the scouse Italian stallion

Alex the scouse Italian stallion, couldn't of been more helpful, attentive or friendly if he tried. He made a stressful process as smooth as possible. I genuinely can not thank him enough

11 September 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Hayley, thank you for your wonderful comments about our sales advisor Alex. He will be delighted to hear your review! Wishing you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

Great experience

Jason was extremely helpful and efficient. We identified potential cars and were helped to choose one which was then cleaned and presented to a high standard. All our questions were answered and the whole experience was smooth and friendly.

14 September 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Thank you Polly for the great feedback! Your kind comments will be passed on to Jason in our Sales Team. Happy Motoring!

Best wishes,
Laura Gilchrist
Customer Care

Rated 5 out of 5 stars

New perspective

Andrei and Steve made me feel comfortable and at ease whilst purchasing a new car. My last experience wasn't the best but they changed that perspective within minuets of my visit today. Thank you!

13 September 2026
Unprompted review
Motor Range - Liverpool logo

Reply from Motor Range - Liverpool

Hello Hollie, thanks so much for taking the time to leave this great review! We are happy to hear you've enjoyed your recent experience and wish you many happy miles in your new car.

Best wishes,
Laura Gilchrist
Customer Care

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