Motovans Reviews 

123
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Bought a Ford Transit Custom from Motovans in April 26. Having done a fair few miles in it now wanted to leave a review. Whole process dealing with Gayani was seemless, from test drive through to pick... See more

Rated 5 out of 5 stars

"🚚 Had an amazing experience with LIGHTDALE TRADING 🏆 Bought a top-notch van that fitted my needs perfectly. Sales team was super helpful, transparent about pricing, and made the whole process s... See more

Rated 5 out of 5 stars

We recently purchased a Ford Focus from Motovans in Harrow. Everything went really smoothly and Dawson was extremely helpful and organised with all the paperwork. He agreed to get the car serviced and... See more

Rated 5 out of 5 stars

Really Nice Communication Good Service I Purchase 2 Vans Nice Van Sevice Is Good Thanks

Company details

  1. Motor vehicle dealer

Written by the company

Motovans 15 Years of Excellence in selling commercial vehicles.


Contact info

4.8

Excellent

TrustScore 5 out of 5

123 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(123)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very helpful.bought a Vivaro and they…

Very helpful.bought a Vivaro and they attended to the few minor issues we picked up within a day ready for collection.
Only gripe was the rear number plate must have fallen off on way back!🙄
Will defo use them again when sourcing further vehicles.👍

16 January 2020
Unprompted review
Motovans logo

Reply from Motovans

Sorry to hear about the number plate and thanks for the feedback.

Rated 5 out of 5 stars

Excellent

I brought transit custom van Three months ago. I am really happy with they service after sale and I'll defently recommend to my friends this place....

16 December 2019
Unprompted review
Motovans logo

Reply from Motovans

more friends the merrier Eduart haha, thanks for the feedback

Rated 5 out of 5 stars

I highly recommend this company

I highly recommend this company, after finding a van online being sold by Motovans I was having trouble applying for finance so I phoned the company and got through to Julio, 48 hours later the van was delivered to my front door. It couldn’t have been easier, we’ll done Motovans.....I wish everything in life was this easy.

8 December 2019
Unprompted review
Motovans logo

Reply from Motovans

thanks for the feedback, Angie.

Rated 5 out of 5 stars

Great service

All round excellent service. From the initial enquiry to aftercare, helpful, polite, friendly,from the front office staff to the hidden mechanics in the workshop. Would definately recommend.

16 November 2019
Unprompted review
Motovans logo

Reply from Motovans

Thank you for your feedback we really appreciate it.

Rated 5 out of 5 stars

Bought van from them 2 weeks ago

Bought van from them 2 weeks ago.
Very nice staff. Very understanding and went out of their way to help me.
Coffee was there too 🤣🤣
Hope to do more business with them.
Alfie was very helpful and guided me through the process of insuring and taxing.
Thank you.

13 November 2019
Unprompted review
Motovans logo

Reply from Motovans

Thank you for your feedback we really appreciate it.

Rated 5 out of 5 stars

Purchased our van in September ⭐️⭐️⭐️⭐️⭐️

Purchased our van in September. The team are absolutely fabulous and so so helpful. The after sale support has been ⭐️⭐️⭐️⭐️⭐️ With out a shadow of a doubt. We are more friends now and I thank them for their help and professionalism and would highly recommend them to new customers and clients.

7 November 2019
Unprompted review
Motovans logo

Reply from Motovans

Thank you Vanessa for your kind words!

Rated 5 out of 5 stars

Hassle free vehicle finance

Hassle free vehicle finance. Good quality clean vehicle, Great customer
service ...thanks

2 November 2019
Unprompted review
Motovans logo

Reply from Motovans

Thanks Graham!

Rated 5 out of 5 stars

The customer service was amazing

The customer service was amazing, Alfie and julios attention to my care in a clearly busy day was appreciated. Overall, I haven't had any problems with the van and couldn't recommend them more

2 November 2019
Unprompted review
Motovans logo

Reply from Motovans

Thank you for your feedback we really appreciate it.

Rated 5 out of 5 stars

Great experience

Great experience, very helpful ,specially Alfie. Thank you

1 November 2019
Unprompted review
Motovans logo

Reply from Motovans

Thank you for your feedback we really appreciate it.

Rated 1 out of 5 stars

Worst dealership ever

Worst dealership ever, after done the finance for a van they sold it so someone else

1 November 2019
Unprompted review
Motovans logo

Reply from Motovans

Hi Daniel, we strongly dispute your comment. To clarify the situation, we receive many finance applications in which the relevant paperwork on the customer's end is finalised. However, the proposal isn't complete until we sign the appropriate paperwork and send it to the lenders to verify. As such, the vehicle's availability is active to any potential customers until the point of payout. The only way to secure a vehicle, other than through the finalisation process, is by putting down a holding deposit. Unfortunately in this situation, you refused to do this. We hope this clarifies the situation and if you'd like to contact us to further clarify the matter please feel free to.

Rated 5 out of 5 stars

Brilliant people! Brilliant Customer Service! Brilliant After Sales Care!

I purchased my first ever van & from the moment I spoke to Alfie to the moment I brought the van I was left very impressed with the way they handled the whole process. From what I saw they have a team of hardworking individuals who's aim is to give it's customers nothing but the best customer service and give you transparency. As time went on I had an issue with my van, within 3 hours it was collected and I was given a courtesy van. 48 hours later it was fixed and returned. I did have 3 months warranty and it is an added bonus which did give myself piece of mind. In summary I would definitely recommend motovans as the place to purchase your van and would buy from them again!

18 October 2019
Unprompted review
Motovans logo

Reply from Motovans

Thank you for your feedback we really appreciate

Rated 5 out of 5 stars

EXCELLENT COMPANY!! 👏 👏

I bought a 2009 van from these guys. They were brilliant from the beginning, they helped me with all the process! Please read carefully! After I paid the van, more precisely less then a week after i had a problem with the clutch master cylinder. Basically the van broke down. I called them and guess what? Usually in this case the majority of car dealers will let you down but not them. I was very impressed by the way the reacted, prompt intervention. Even though I broke down in Leicestershire they sent immediately help and AA. They offered a courtesy van and fixed mine in less than 24 hours! So please bear in mind that you are dealing with a good honest company! Alfie and Ricardo helped me with every single process! Never been left alone for a second! Thank you so much and i HIGHLY RECOMMEND!!!
Sale reference WR59XFH

15 October 2019
Unprompted review
Motovans logo

Reply from Motovans

Thank you for your feedback we really appreciate it.

Rated 4 out of 5 stars

Very good company to deal with

Very good company to deal with, the vans are very reasonably priced and im pleased with my purchase.

30 August 2019
Unprompted review
Motovans logo

Reply from Motovans

Thank you for your feedback we really appreciate it.

Rated 5 out of 5 stars

Excellent buying experience

Excellent buying experience. We bought a van for our company in 45 minutes On Sunday. Next day our van delivered in doorstep with almost full tank of fuel and 3 months free warranty. Very impressed.

18 August 2019
Unprompted review
Motovans logo

Reply from Motovans

Hi PRABIN RAI
Thank you so much for your feedback
motovans

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