Mountain Crest Gardens Reviews 

2,854
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly fast shipping and exceptional packaging that keeps delicate plants safe and secure during transit. Gardeners truly love the beautiful, healthy variety of succulents they receive, consistently noting that items arrive in fantastic shape and wonderful condition. Some reviewers were not happy with occasional quality issues, mentioning that a small number of plants arrived damaged, heavily rotted, or with completely spilled soil. A few consumers also experienced frustrating order problems, such as missing items from their boxes or shipments that did not match the website pictures at all.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many expressing delight over healthy, beautiful... See more

Quality

People report positive experiences with quality, expressing delight over the beautiful, healthy, and unique... See more

Delivery service

Users describe satisfaction with delivery service, frequently highlighting wonderful shipping and prompt... See more

Order

Customers had mixed experiences with order, as while many reviewers expressed great satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The 6 plants arrived promptly and in excellent condition! The Blue Chalk plant was a bit rough looking, droopy and wilted. A little water and a good night's sleep and now he looks great! I highly reco... See more

Rated 5 out of 5 stars

By far the best nursery I have ever purchased from. Not only were the succulents well packed , all on sale and very great size for a 2 in. pot. They looked exactly as pictured on website. Will defin... See more

Rated 5 out of 5 stars

My coworkers & I were looking for a large succulent arrangement to give to our boss for her upcoming work anniversary. I wasn't really finding what I wanted to I reached out to Mountain Crest Gardens... See more


Company details

  1. Nursery
  2. also in
  3. Home Furniture Shop

Information provided by various external sources

We ship year-round to all 50 states. Large variety of named succulent plants available: Sempervivum, Sedum, Echeveria, Crassula, Senecio, Tillandsia, Kalanchoe, Haworthia, and affordable bulk trays.


Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(2,854)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank You Mountain Crest Gardens!

Hello Mountain Crest Gardens:
I received my order in good shape, packaged nicely with no damage and everything was in great shape and accounted for. They arrived as promised and, on the day, predicted. My postal carrier even read the box and sat it upright which does not always happen! Thank you for healthy, sound plants and I highly recommend your company and practices to anyone interested in purchasing plants through the mail with good prices, great stock and timely shipping. Thank you, Randy.

11 June 2022
Unprompted review
Rated 5 out of 5 stars

My order came in a timely manner

My order came in a timely manner. All of my succulents were packed in a way that none of them were mashed nor misshappened. All of the succulents that I purchased are healthy. I am so happy with my order and am making a list for my next order.

10 June 2022
Unprompted review
Rated 5 out of 5 stars

I appreciated MCG so much

Shortly after I received the text my package had shipped, I received one that there may have been a mix-up with my shipment and to let them know if it was not correct. When it arrived it was perfect! Packed great, very little soil spillage, no broken leaves on the aloes. I was very happy, and also appreciated the heads-up; I've never had a company do that before. I appreciate MCG so much.

10 June 2022
Unprompted review
Rated 5 out of 5 stars

Plants arrived intact

Plants arrived intact. Much soil was not in pots, looks like the box had been turned upside down. No damage, except had to tend to plants faster given the loss of soil media. Plants are in new pots and not quite good. Good quality plants.

9 June 2022
Unprompted review
Rated 3 out of 5 stars

I received my order

I received my order, but not to happy with it. The plants that were in pot had spill all in the box not sure if they will survive, but I guess time will tell. Thank you.

9 June 2022
Unprompted review
Rated 4 out of 5 stars

Overall great experience

Overall got a lot of cute plants! One came in pretty diseased though and I'm working to bring it back. Two came shriveled, seemed like either under watered or not enough sun, potentially from shipping. Those two seem to be getting better though! Seems I might just be out one, which isn't bad considering I purchased around 10-15.

8 June 2022
Unprompted review
Rated 2 out of 5 stars

I’m disappointed

I’m disappointed. I have ordered from mountain crest before and have always received wonderful, healthy succulents. I waited for a long time to purchase my euphorbia Obesa from them. I wanted a really good specimen and thought I’d get that from mountain crest. Instead I received one that had deep, heavy scarring on every area of the top of the plant. For as expensive as this is in comparison to most of the other succulents im deeply disappointed. My Laui that I ordered was overwatered before Being put into the box and had mushy, black, rotting leaves.

8 June 2022
Unprompted review
Rated 5 out of 5 stars

Amazing quality and variety

Always the best good quality succulents for really good prices. They have so many beautiful varieties keeping my garden fresh and vibrant.

7 June 2022
Unprompted review

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