Mountain Crest Gardens Reviews 

2,853
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Customers frequently praise the incredibly fast shipping and exceptional packaging that keeps delicate plants safe and secure during transit. Gardeners truly love the beautiful, healthy variety of succulents they receive, consistently noting that items arrive in fantastic shape and wonderful condition. Some reviewers were not happy with occasional quality issues, mentioning that a small number of plants arrived damaged, heavily rotted, or with completely spilled soil. A few consumers also experienced frustrating order problems, such as missing items from their boxes or shipments that did not match the website pictures at all.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many expressing delight over healthy, beautiful... See more

Quality

People report positive experiences with quality, expressing delight over the beautiful, healthy, and unique... See more

Delivery service

Users describe satisfaction with delivery service, frequently highlighting wonderful shipping and prompt... See more

Order

Customers had mixed experiences with order, as while many reviewers expressed great satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The 6 plants arrived promptly and in excellent condition! The Blue Chalk plant was a bit rough looking, droopy and wilted. A little water and a good night's sleep and now he looks great! I highly reco... See more

Rated 5 out of 5 stars

By far the best nursery I have ever purchased from. Not only were the succulents well packed , all on sale and very great size for a 2 in. pot. They looked exactly as pictured on website. Will defin... See more

Rated 5 out of 5 stars

My coworkers & I were looking for a large succulent arrangement to give to our boss for her upcoming work anniversary. I wasn't really finding what I wanted to I reached out to Mountain Crest Gardens... See more


Company details

  1. Nursery
  2. also in
  3. Home Furniture Shop

Information provided by various external sources

We ship year-round to all 50 states. Large variety of named succulent plants available: Sempervivum, Sedum, Echeveria, Crassula, Senecio, Tillandsia, Kalanchoe, Haworthia, and affordable bulk trays.


Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(2,853)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful, Healthy Plants

Mountain Crest Gardens has been my go to plant shop for many years now. They have a great selection, great price for great products & excellent customer service. I have recommended MCG to many friends & family & will continue to do so.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Second shipment with this company

Second shipment with this company. Wasn’t able to open until the day after it arrived but even then, I found it all to have arrived carefully-packaged and healthy.

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service Again

Great job everyone! I received everything in perfect condition quicker than I expected. All have been planted and are doing very well. I love my fuzzy cactus!

6 March 2025
Unprompted review
Rated 5 out of 5 stars

New Arrivals

The order arrived later than I expected, however it was so nice to receive them and work with the new plants. I truly enjoy taking care of them.

3 March 2025
Unprompted review
Rated 4 out of 5 stars

The plants were well packed and arrived…

The plants were well packed and arrived intact except for one plant. All of the leaves had been knocked off.
I saw the postal worker drop the box over my gate long wise. Apparently did not read the fragile plants or this side up stickers.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful and healthy

I love ordering it's easy and there is a lot of information on each plant. My only problem is I want to order everything!
My only problem this time was the shipping... my package kept
going between 2 different facilities here in NJ and it added days to the shipping time and with the cold temps 2 of the plants don't look as good as usual...I am taking care of them and hope they perk up in the next week.

19 January 2025
Unprompted review
Rated 3 out of 5 stars

Shoddy shipping, sick plants

First experience ordering from Mountain Crest-- my first impression was the shoddy packing. I've ordered from similar online sellers and multiple succulent shops on etsy, and this was by far the most careless job-- plants tipped and dirt everywhere, multiple plants severely damaged. Sure I can propagate leaves, but when I paid for a pricier succulent I didn't pay for 10 leaves and 2 left on a stem. A couple were in soil that was absolutely dripping wet, so it's good I got to checking them out and cleaning them up to repot immediately. Probably wouldn't have even thought to come leave a review though, until noticing that the recent few ailing plants are all from that order. Set up exactly like all my others, all with great drainage, no root rot, some even in the same pot as other succulents (from other sources) that had no issue-- appears to be some sort of fungus. Two fully dead, a couple others I'm making a last-ditch attempt to save but doesn't look promising, and a few others not doing great. Have never had any similar issues with any of my other 100-200 succulents.

1 January 2025
Unprompted review
Rated 5 out of 5 stars

Great quality

Mountain Crest always has great quality plants. I’ve been shopping with them for several years. I even purchased succulents favors for my daughter’s wedding shower. They were beautiful. My recent order were for air plants. I absolutely love them.

18 December 2024
Unprompted review
Rated 3 out of 5 stars

Plant not as advertised

Everything’s was great except the “large” jade plant I ordered was actually just a bunch of small ones. The picture showed a mature plant, with a thick stem and small leaves. What a received was about a dozen babies with large leaves, not suitable for bonsai. The plants were healthy and very well packaged, but it was a disappointment.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Healthy plants & timely delivery.

The succulents were in great condition, they arrived on time. Items were packed carefully, delicate succulents arrived undamaged. Doing this review 2 weeks after receipt, the plants have just been repotted at the time of this review.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

100% recommend this company

They have wonderful, helpful website, with up close pictures. The prices are great and when my plants were shipped, they weren't just thrown in a box, someone took alot of time to ensure my plants arrived safe!

23 October 2024
Unprompted review

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