Mount Cars are reliable and professional. I had an early morning flight to the airport and I received a txt with the drivers name, car make, colour and registration 20 minutes before pick up time, and... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I always use Mount Cars, 100% Reliable and a great service! the drivers are all polite and courteous and the booking system is bang up to date with driver tracking and announcements!
When I phone up they are always so helpful. I appreciate the messages sent to confirm the drivers registration number to. The drivers are always very helpful, and polite,and their timing is alway... See more
Booking taxi fair easy text when confirmed of car and driver text when taxi is on way good value better if loyalty card holder having discount is great
Company details
Written by the company
Our Chingford Mount office and phones are staffed 24/7 365 days a year. Having operated in the local area for over 40 years we know a thing or two about private car hire. With our state of the art IVR booking service you can rest assured you will be kept updated on your drivers progress as well as knowing who will be arriving to collect you as we text you the drivers details, photo and car details, our driver will arrive on time and get you where you need to be quickly and safely.
Contact info
1a Hall Lane, E4 8HH, London, United Kingdom
- 020 8524 1111
- bookings@mountcarschingford.com
- mountcars.com
4.7
Excellent
635 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Had a panic as driver didn't turn up on…
Had a panic as driver didn't turn up on time and had hospital appointment but he did get me there on time. Very quick pick up on way back
4 February 2024
Excellent service
The driver was on time each way and we were fully informed where he was on the journey to the various pickups. Vehicle was comfortable and took all our luggage with ease.
3 February 2024
Booked at 6 seater the day before for…
Booked at 6 seater the day before for 7.30 , I rang them at 7.40 asking where my cab was , the guy on the phone was soooo rude to me and was arguing that even though I booked the cab it wasn’t guaranteed to be on time !!! Cab turned up at 7.50 so we was late for our booked reservation. I never had a problem with mount cars before , but I will be using UBER next time
3 February 2024
Reliable
Reliable, always on time fair prices
I’ve been using the Cab company for years, highly recommended.
3 February 2024
for a number of years…
I have used Mount Cars for a number of years and their service has always been first class from the booking to the journey itself.
If pre-booked they are on time. They can always be relied on.
31 January 2024
Fantastic service from start to finish
Fantastic service from start to finish. Tom organised the journeys we needed before we arrived and the drivers were all very friendly. Would recommend them and will be using them when back over.
1 February 2024
Unprompted review
Driver 888250501
Driver 888250501, Pervez, is brilliant. A really nice guy who is personable and kind.
I highly recommend him.
Thank you again.
26 January 2024
Unprompted review
Reply from Mount Cars
Hi J.Hall.
Thanks for leaving us your feedback, great to hear Pervez provided you with such an excellent service. Thanks for your continued support.
Mount Cars
Reply from Mount Cars
Hi.
Thank you for taking time to leave us your feedback we really do appreciate it. Glad your wait was not too long and yo uwas happy with the qualiy of the vehicle provided.
Mount Cars
OML..
OML... my driver arrived early which was really cool. Was really polite from start to finish and was funny as well.
He knew so many back streets which was really cool as well, that we got to King-Cross/ St Pancras in really good time.
He waited for me to sort out the payment as well. So THANK YOU so much :-)
8 January 2024
Reply from Mount Cars
Hi Sonia.
Thank you for such a great review and rating, its so pleasing to hear how happy you are with the service provided to you. We do have a large number of long standing drivers who have worked in the area for amny years and who know the road really well allwoing shortcuts during peak times. Thanks for the continued surpport.
Mount Cars
Great communication and reliable
5 January 2024
Reply from Mount Cars
Hi Bennett.
Thanks for your review and rating. Its always great to see a full 5 star review. This is our standard benchmark we aim for each and every time.
Mount Cars
Fantastic all-around service
Mount Cars are simply fantastic. Their dispatchers are quick to answer calls and address any queries effectively. Their drivers are friendly and punctual. Finally, their app is great and you can track a driver's progress to picking you up and when a journey has ended, which is useful when you are arranging someone else's cab (e.g. a family member) for them.
5 January 2024
Reply from Mount Cars
Hi.
Thanks for such a glowing review and feedback, we aim to offer the best overall service we can. we love our customer base and review such as yours warrants why we do. Thanks for your continued service.
Mount Cars.
Wonderful service
Wonderful service
Raphael my driver was fantastic, we had a great chat and I look forward to the next time . Thanks again
4 January 2024
Reply from Mount Cars
Hi Richard.
Thanks for your feedback regarding Raphael. He has been with us a very long time now and is a lovely man.
Mount Cars
On time and very good driver
Very nice driver, on time, clean car in and out. Happy to engage in light conversation
5 January 2024
Unprompted review
Reply from Mount Cars
Hi Frances.
Glad all was as expected for you, looking forward to many more trips shared together.
Mount Cars
Great reliable family run taxi firm
Great reliable family run taxi firm. Experienced drivers, they also have an app which is really good.
3 January 2024
Reply from Mount Cars
Hi Andrew.
Thanks for your kind words. We are exactly that. A local company serving the local community as best we can. Thanks for the continued support.
Mount Cars
Reply from Mount Cars
Hi Elliott.
Thank you for taking the time to leave us your feedback and review. Glad to see you was happy with the service provided.
Mount Cars
On time and reliable
31 December 2023
Reply from Mount Cars
Hi Barrie.
We really appreciate you taking the time to leave your feedback and review. Glad you were pleased with the service received.
Mount Cars
Reliable, friendly, polite.
7 December 2023
Reply from Mount Cars
HI Hartley.
Thanks for taking time out to review us, glad you were happy with the service provided.
Mount Cars
An amazing driver w…
An amazing driver who got us to the hospital on time for our appointment in spite of dreadful weather and heavy volume of early comuter traffic
7 December 2023
Reply from Mount Cars
Hi.
Thanks for leaving your feedback on the service received. Glad we got you there on time in bad conditions, our drivers do know the roads really well.
Mount Cars
Outstanding service from booking to…
Outstanding service from booking to arrival . Constant communication and update on pick up. Used this company for airport runs and they can not be faulted
1 December 2023
Reply from Mount Cars
Hi Valerie.
Many thanks for the glowing review, its what we love to see and really appreciate. We look forward to many more shared trips together.
Mount Cars
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