Mount Cars Reviews 

635
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the polite, cheerful, and helpful staff who always ensure that passengers enjoy a very comfortable and smooth ride to their destinations. Consumers also deeply appreciate the remarkably easy booking process, dependable and timely arrivals, alongside consistently reasonable prices for every journey. People regularly mention that booking is straightforward and vehicle tracking provides excellent peace of mind throughout. Some people were dissatisfied with occasional delays, late vehicle arrivals, and unhelpful communication from office controllers when issues arose. A few other people also felt that certain drivers or staff members were occasionally less professional, pleasant, or attentive during the trip.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising the drivers and office operators for being... See more

Service

Reviewers mention positive feedback about service, frequently highlighting punctual drivers, clean cars, and... See more

Delivery service

People report positive experiences with delivery service, noting that cabs consistently arrive on time or... See more

Booking process

Users describe positive interactions with booking process, frequently praising how easy it is to book online... See more

Price

Reviewers highlight positive aspects of price, noting that fares are very reasonable and competitive for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mount Cars are reliable and professional. I had an early morning flight to the airport and I received a txt with the drivers name, car make, colour and registration 20 minutes before pick up time, and... See more

Rated 5 out of 5 stars

I always use Mount Cars, 100% Reliable and a great service! the drivers are all polite and courteous and the booking system is bang up to date with driver tracking and announcements!

Rated 5 out of 5 stars

When I phone up they are always so helpful. I appreciate the messages sent to confirm the drivers registration number to. The drivers are always very helpful, and polite,and their timing is alway... See more

Rated 5 out of 5 stars

Booking taxi fair easy text when confirmed of car and driver text when taxi is on way good value better if loyalty card holder having discount is great


Company details

  1. Taxi service
  2. also in
  3. Minibus taxi service
  4. Transportation service

Written by the company

Our Chingford Mount office and phones are staffed 24/7 365 days a year. Having operated in the local area for over 40 years we know a thing or two about private car hire. With our state of the art IVR booking service you can rest assured you will be kept updated on your drivers progress as well as knowing who will be arriving to collect you as we text you the drivers details, photo and car details, our driver will arrive on time and get you where you need to be quickly and safely.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

635 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(635)

111 reviews in the last 12 months

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Rated 5 out of 5 stars

I had an exceptional experience with…

I had an exceptional experience with our cab driver! From the moment we stepped into the cab, he was friendly, courteous, and incredibly patient. His pleasant demeanor made the entire ride enjoyable. He was not only professional but also genuinely nice and approachable. I highly recommend his services to anyone looking for a top-notch, pleasant, and friendly driver. Five stars all the way!

30 June 2024
Rated 5 out of 5 stars

Friendly helpful drivers

Friendly helpful drivers. Always on time, have found to be a reliable taxi service. Booking a taxi is done efficiently by controllers and any alterations on day of service are done in a friendly competent manner.
To be recommended

21 May 2024
Rated 5 out of 5 stars

My all time favourite hire company. Wouldn’t use anybody else

I have used Mount Cars since 2022, when my husband was in hospital, and we no longer had a car. I don’t know what I would do without Mount Cars. Using them any time I need to go to hairdressers, Doctors, hospital, etc. and even a trip to Cambridge. They have never let me down, the drivers are friendly, and the cars are clean and comfortable. When I need a car they will always be my choice. I wouldn’t dream of getting another car hire.

7 February 2024

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