Movemybooks Reviews 

3,006
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use and seamless process, making data migration quick and straightforward. Many people highlight the excellent user experience, noting that complex tasks were completed efficiently within hours. Reviewers appreciate the clear instructions and timely communication provided, ensuring a smooth transition with minimal tidying up. However, some customers also noted concerns regarding customer service accessibility. A few people mentioned that support is primarily email-based, requiring a 24-hour waiting period for responses, and that telephone support is not available. This led to some dissatisfaction for those needing immediate assistance.

What people talk about most

User experience

Consumers find the user experience to be overwhelmingly positive, highlighting its ease of use and... See more

Service

Users describe positive interactions with service, highlighting its speed, ease of use, and accuracy. Many... See more

Instructions

Clients share positive opinions on instructions, with many reviewers finding them clear, easy to follow, and... See more

Response time

People report positive experiences with response times, often noting a quick turnaround and efficient... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with some describing it as a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I migrated a 4m turnover business using Movemybooks, and the process was seamless. A task what would have taken myself, weeks if not months, was all completed to a good standard within hours. Xero wer... See more

Rated 5 out of 5 stars

Fantastic app, worked like a dream transferring my old Quickbooks Desktop 2013 data to Quickbooks Online Plus. Kepd me informed throughout. Very little tidying up needed once the process had been done... See more

Rated 5 out of 5 stars

I have used Movemybooks from Sage to Xero data conversion and can't recommend the software highly enough. Very easy to follow instructions and fast service. I was able to start working in Xero within... See more

Rated 5 out of 5 stars

The customer support was excellent. Really helpful and quick to respond. The whole process was very well support with informative emails at each stage and finishing with a 'What to do next' email.... See more


Company details

  1. #16 of 22 best companies in Cloud Computing Service

Written by the company

If your business is moving its accounting to either Xero, QuickBooks Online or Sage Accounting you can bring your data with you using our data conversion service. Our clever online software will do all of the work for you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(3,006)

116 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy migration

Migrating from Sage Accounting to Xero was surprisingly easy!
But it was necessary to read all of MoveMyBooks' notes and warnings. It is necessary to do some tidying up and checking before starting the move.

1 April 2026
Rated 1 out of 5 stars

Terrible

rubbish. Help is a nightmare. All euro values transferred as Sterling values. absolute nightmare. Would never use again.

5 March 2026
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent service from Move My…

⭐⭐⭐⭐⭐ Excellent service from Move My Books – highly recommended

I’ve now used Move My Books several times for client conversions, and once again the service has been absolutely amazing from start to finish. The whole process is incredibly smooth, very user-friendly, and the fact that the service is completely free still surprises me considering how good it is.

The transfer was quick, accurate, and required very little effort on my side. Everything moved across cleanly with no issues, which makes a huge difference when you’re working to deadlines or handling live client data. The system is simple to follow, well explained, and works exactly as it should.

I’ve used Move My Books more than once now, and every single time the experience has been excellent. It takes the stress out of moving from one software package to another and makes the whole process feel easy.

As a bookkeeper, finding tools that are reliable, efficient, and genuinely helpful is rare — but Move My Books delivers every time.

Outstanding service again. Highly recommended to anyone moving accounts to Xero.

5 March 2026
Rated 5 out of 5 stars

First time using and will use again and again

First time using it for clients who want to move to Xero from a mix of Quickbooks and Sage.

One conversion worked no problem. ✅

Two conversions had some gremlins (which is more likely to how client had data) and selecting the "fix it for me" option then this is then fixed by MoveMyBooks.💪

Soooooooo much time saved.

Will be using again for sure 💯✅

4 March 2026
Rated 2 out of 5 stars

The transfer took several days which…

The transfer took several days which was disappointing

23 February 2026
Movemybooks logo

Reply from Movemybooks

Hi Louise

Thanks for the feedback. I've reviewed your conversion and correspondence and can see there was a slight delay resulting from an issue with your conversion.

Very sorry about this. We understand it can be disruptive to have to wait longer than expected for the conversion to complete.

It isn't common to encounter problems like this, but they do happen from time to time.

With any luck, you won't experience similar problems with future conversions.

Regards
Nathan

Rated 1 out of 5 stars

Would have been much easier to do it…

Would have been much easier to do it myself from scratch

2 March 2026
Movemybooks logo

Reply from Movemybooks

Hi Helen

I'm sorry to hear things didn't go well. I've located a couple of support tickets from you, but nothing suggesting you've experienced any major problems and our system indicates the conversion was successful.

If there's anything we can do to help now, or you have any suggestions for improvements, we'd appreciate you getting in touch with our support team using support@movemybooks.com.

Regards
Nathan

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