Move Residential Reviews 

411
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Terrible communication when trying to book house viewings, despite emailing and calling several times. They make booking a viewing an extremely difficult task and do not keep you in the loop. The mos... See more

Rated 5 out of 5 stars

Really happy with the service received from Move Residential. Alex, Alec and Liam always helpful and worked hard to make things happen which was particularly important as this was a remote sale. J... See more

Rated 5 out of 5 stars

Lee Welch from Move Residential was absolutely fantastic. He worked hard to find us a mortgage and one which suited us, he was prompt and you could also tell that he actually cared. This made finding... See more

Rated 5 out of 5 stars

Perfect customer service - 5* Having let our property with a big online agent, we decided to move to Move Residential (Allerton Road) and we are so glad we did! Smooth transition, prompt valuatio... See more

Company details

  1. Estate Agents

Written by the company

At Move Residential we pride ourselves on the fact that we work harder and longer for our clients than any other agent. As the first agent to introduce longer opening hours and open until 7pm on weekday evenings, we have shown a clear demonstration of the level of our commitment to our customers. We are determined to make it easier and quicker for you to buy / sell or manage your property. We are proud to be the only agency still run by the company owners on a day-to-day basis. With combined experience totaling over 45 years, their knowledge and passion for the business ensure that all clients receive the very highest level of service from our dedicated staff. Having opened our Heswall 7 years ago, we have brought our unique approach to the Wirral market, injecting fresh modern methods whilst still remaining true to our traditional values. This determination to deliver the very highest standards has enabled us to become the agent of choice in Liverpool and across the water. In addition to our Heswall branch, Move Residential also operate from our state of the art Sales office on Allerton Road, Liverpool. From these we cover all manner of Liverpool property – apartments to mansions, bungalows to townhouses, terraces to detached, semis to maisonettes - in all areas of Liverpool from the City Centre to the Suburbs. Our Heswall branch will also be able to manage every type of property transaction in every section of the property market. Our reputation as a professional company is extremely important to us. We know that property deals can be stressful so trusting your agent is crucial. You can be confident that when you walk into any of our offices you will receive the highest level of advice and support from our staff. Driven by results, our team have a work ethic which is motivated by the desire to get you the result you want. Whether it’s finding your ideal house, selling your home or investment, we make it our responsibility to act quickly and effectively. Move Residential is already Liverpool’s Estate Agent, and with our reputable Heswall office, we aim to very quickly become the North West’s no.1 Estate Agent.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

411 reviews

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4.4

All reviews

(411)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Move Residential for the…

Thank you Move Residential for the excellent service we received when selling our house. Alec, Liam and the team were there for us every step of the way and nothing was too much trouble. Would definitely recommend if you are looking to sell your home.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service with a great team

Alec, Jenni and the rest of the team at Move Residential were simply excellent from the initial inquiry for the sale of my house all the way through to completion. Great advice and support throughout and genuinely cannot fault them - if you are looking to sell a property, I wouldn't look anywhere else.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Great service and support in a stressful time.
Alex was so helpful and informative and no pressure felt at all compared to other Valuations we'd had previously.

19 April 2024
Unprompted review
Rated 5 out of 5 stars

It is that time again to remortgage our…

It is that time again to remortgage our dream home which we found at move residential almost 5 years ago and we spoke with Dave Goulding the mortgage advisor who did such an excellent job the first time around we book in to see him again to get advice regarding a remortgage. Excellent advice and Thank you. I would recommend this team to everyone

15 April 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

After 2 sales fell through I changed agent to Move Residential in the autumn of last year. Although very cynical at the time I had a buyer within a couple of weeks at above the asking price. We complete on the sale today The staff have been very proactive and the whole experience a world away from the previous agent. I would recommend Move Residential for anyone looking to sell their property on the Wirral.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

excellent service

Nothing is too much trouble with Jennie. She helped me from start to finish. Would definitely recommend.

5 February 2024
Unprompted review
Rated 5 out of 5 stars

Really happy with the service received…

Really happy with the service received from Move Residential. Alex, Alec and Liam always helpful and
worked hard to make things happen which was particularly important as this was a remote sale.
Jenni from Sales Progression was just lovely, very calm, friendly and prepared to find out information and help the sale go through with the minimum fuss possible even when there were problems.
Thank you all!

27 November 2023
Unprompted review
Rated 4 out of 5 stars

Overall a positive experience

+ Market to offer agreed within 16 days.
+ Sales progression team moved the process along.
- Difficult to contact via phone.

I marketed the house with MR after being on the market elsewhere for 10 months. Very enthusiastic team of valuers and sales, which resulted in an offer within 16 days.

The sales progression team were very helpful in moving the process along and were quick to answer all enquiries.

Overall a good experience and obviously pleased to have sold within a short period of time.

31 October 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Team

Wow, absolutely fabulous. From Jenny to Jenni in sales progression who were so knowledgeable and helpful during my many meltdowns..thank you. To Liam putting up with our many viewings.. thank you too.
Alec and all the team were amazing and calmed me down when I thought about giving up moving. Thanks guys would highly recommend you.

8 September 2023
Unprompted review
Rated 5 out of 5 stars

Selling and buying

Omg they were amazing always there on phone liam and jen, jen you certaintly know your job through all my tears and concerns she was so professional and calmed me down i would 100 percent recommend move to anyone this was no easy job for them believe me oh and thanks for all the juice !!!! Xxx

27 October 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic, efficient, and friendly

We had a terrible experience with a previous estate agent, but Move Residential have been amazing. They're a fantastic, efficient, and friendly team. We would wholeheartedly recommend.

22 September 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service from Move…

Absolutely amazing service from Move Residential. They all made the sale of our house run smoothly from start to finish.
A special thanks to Alec who supported us from the the very first phone call. He went through everything in detail and kept us informed throughout.
Jen from the sales progression team kept in touch regularly and again supported us from start to finish. Liam and Alex were also fabulous.
I highly recommend using Move Residential.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

An excellent Estate Agent!

The MD of Move Residential personally handled the sale, accompanying viewings. After we had an accepted an offer, the team monitored progress throughout and the MD again intervened when the purchaser's solicitor proposed to slip the completion date and his intervention ensured our sale and new property purchase were successfully completed on the same day as planned. All in all, very impressive.

24 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Move residential were professional and extremely helpful throughout our move. Communication was excellent and the service from the sales progression team meant we were fully upto date at all times.

10 August 2023
Unprompted review

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