It took a day before my item was sent, so I didn’t receive my item before the weekend - although I ordered express sending. But once the status had changed, the handling and package were excellent!
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
You promissed the same day dispatching, it was not the case with me, it took almost two full working days to get the delivery code. Given your premium shipping prices it could as well be the same day... See more
This is my first time to use it and was very happy with everything except the payment method. Which is why I took away a star. You have to pay extra to use Paypal and the only other payment method was... See more
It was the first time I purchased a product on Movertix but I am extremely happy with the outcome. Before the purchase, I sent a few email to ask for details and the answers were delayed or incomplet... See more
Company details
Written by the company
Tienda online de fundas para móviles de las mejores marcas y con los mejores precios.
Contact info
Calle Gonzalo de Berceo 1, 21400, Huelva, Spain
- +34 959 686 016
- info@movertix.com
- movertix.com
4.1
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 24% of negative reviews
Typically replies within 1 month
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Oppo 13 F 5 G
September 3 i ordre an Oppo 13 F 5 G
The Seal on the box was broken allready. Don’t Think it happend during transport. After installation there is problems with internet. It’s not 5G rather - 5 G.
4 September 2025
Good price and serious company
Good price and serious company, reception of goods is convenience in general...
2 September 2025
perfekt!!!!
2 September 2025
Charging a very high creditcard fee in…
Charging a very high creditcard fee in the last stage of ordering.
Delivery was 5 days after ordering and received well.
5 September 2025
Can really recommend Movertix
Can really recommend Movertix. Easy to order from the web store. Good prices and quick delivery with UPS.
29 August 2025
First time buyer
First time buyer. Great prices and even better delivery. I couldn't believe that my phone came so quick. It would have taken longer, if I ordered it locally. Thanks! We'll "see" each other again, in the future.
1 September 2025
Never buy there i Movertix!
Order #100034192, placed on 26/07.
I bought a phone from Movetix about a month ago but never received it. UPS did not send me any notification (neither SMS nor email), so the parcel was returned to Alicante. I had no possibility to pick it up.
The store never contacted me regarding the delivery or return. I opened 4 support cases on the store’s website, but none of them were answered. The phone numbers listed on their site do not work, and my emails also received no reply.
According to EU consumer law, the seller is responsible for ensuring that the customer actually receives the product. Since I never received the phone, I am entitled to a refund.
I would like to resolve this issue directly with the seller, but since they do not respond through any communication channel, communication is impossible.
Update after seller’s reply:
The seller confirms that the parcel was left at a UPS Access Point and later returned. This means I never received my phone (Order #100034192, Xiaomi 14T Pro 5G). I never got any SMS or email notification from UPS, so I had no chance to pick it up.
According to EU consumer law, the seller is responsible for ensuring that the customer actually receives the product. Since I never received it, I am entitled to a refund. This case is now under PayPal review.
Update (22 September 2025):
PayPal reviewed my case (filed on 13 August 2025) and decided in my favor. I have now received a full refund of 417,79 €. I am very grateful for PayPal Buyer Protection — they handled the case quickly and fairly.
👉 My recommendation: always pay with PayPal when ordering from Movertix or similar sellers, so you are protected if something goes wrong.
18 August 2025
Unprompted review
Reply from Movertix
your order was placed on 26 Jul (Saturday) and shipped on the next business day 28 Jul (Monday). All the shipping information was sent by email and SMS to the client, to track the shipment of the order. On 29 Jul (Tuesday) it the order was Out For Delivery, although UPS was unable to deliver it, and as dropped on a UPS Acess Point, waiting for the client pickup. From 29 Jul until 06 Aug (over 8 days), after that it was sent back us, as normal. All the information was available and updated on UPS website, and through the information sent by us.
So it wasn't lack of notification from us or UPS, but lack of customer attention, in not following up on a purchase/shipment.
https://www.ups.com/track?track=yes&trackNums=1ZK4584V0405318428
Since you've opened a claim on PayPal, we can't refund you immediately, we've to wait for PayPal feedback.
Informing you, that n our records, it states that the shipping information was sent and received:
Sent 28/07/2025 at 16:40
Delivered 28/07/2025 at 16:40
First opening 28/07/2025 at 17:29
Opened 28/07/2025 at 20:57
First opening 13/08/2025 at 03:58
Clicked 13/08/2025 at 04:00
Clicked 13/08/2025 at 04:00
Clicked 13/08/2025 at 04:11
Opened 13/08/2025 at 04:21
Opened 13/08/2025 at 04:21
Opened 13/08/2025 at 04:22
Opened 13/08/2025 at 04:22
First opening 13/08/2025 at 17:25
Clicked 13/08/2025 at 17:25
Clicked 13/08/2025 at 17:34
Opened 13/08/2025 at 17:37
Opened 13/08/2025 at 18:09
Opened 13/08/2025 at 18:10
First opening 14/08/2025 at 01:12
Clicked 14/08/2025 at 01:14
Clicked 14/08/2025 at 01:16
First opening 14/08/2025 at 14:44
Clicked 14/08/2025 at 14:44
Opened 14/08/2025 at 14:45
Clicked 14/08/2025 at 14:45
First opening 15/08/2025 at 16:27
Clicked 15/08/2025 at 16:27
Opened 15/08/2025 at 16:38
First opening 15/08/2025 at 19:04
Clicked 18/08/2025 at 15:04
Links
Number of clicks
https://www.movertix.com/en/customer/account/
2
https://www.ups.com/track?track=yes&trackNums=1ZK4584V0405318428
9
Fast shipping and product works great…
Fast shipping and product works great at a great price
5 August 2025
super store high quality and very fast…
super store high quality and very fast delivery.
5 August 2025
No an contestado a los emails.
No an contestado a los emails.
Francisco Távora
To: assistencia
·
Fri, Aug 1 at 10:57 AM
Message Body
No estan contestando.
Pueden ayudar?
29 July 2025
Very quick delivery
Very quick delivery. Compétitives prices. God quality Products. I am very pleased with the mobile phone j purchased from your store.
4 July 2025
You promissed the same day dispatching
You promissed the same day dispatching, it was not the case with me, it took almost two full working days to get the delivery code. Given your premium shipping prices it could as well be the same day dispatching. Everything else was as expected.
2 July 2025
I ordered a Galaxy S25+ from Movertix…
I ordered a Galaxy S25+ from Movertix and everything went perfectly. The phone arrived quickly, well-packaged, and exactly as described (EU model, sealed box). Communication was smooth throughout the process. I'm very happy with the service and wouldn't hesitate to buy again. Highly recommended!
1 July 2025
I should write "fast delivery," but I…
I should write "fast delivery," but I paid for it. Unfortunately, they sent me a defective phone, my mistake, I threw away the return ticket, but on the other hand, I'm glad because at least I have a phone. As I heard, people lost both their goods and money when buying from this company. I've been trying to communicate about the exchange/complaint for two weeks and no response. Don't buy anything from them!
20 June 2025
Unprompted review
Cheap phones and fast delivery I highly…
Cheap phones and fast delivery I highly recommend
2 June 2025
VERY VERY BAD! 4 months waiting for money back. for money back
I ordered a phone on the 28/01/25 but my package was lost by UPS. Shipping company refunded €376.96 to Movertix. However Movertix did nor react to my over 30 emails, calls or online portal queries via: Commerical department, Customer Service or Technical Department. After message sent via "Europages" Movertix finally replied, they will refund the money. But they didn't, so I hired solicitor and started legal action. Movertix still ignored the emails. Finally after 4 months I managed to get the money back via PayPal. I have emailed once again Movertix giving them a chance to apologise, but guess what? No reply. I never experienced worst service when dealing with online purchase.
31 May 2025
Unprompted review
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