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Rated 2 out of 5 stars

Imei :2196 I spend Almost 50 dollar's for a service three Days ago and got nothing, still waiting for an answer Very bad service I want a refound So I can use it to pay some bills Update... See more

Company replied

Rated 2 out of 5 stars

They did some sort of locking but not the one that I ordered I need my pick number for my phone so that I can use my eSIM again. Orderd a response came fast but I didn’t get sent a pun number and my s... See more

Company replied

Rated 5 out of 5 stars

They came thru 3x cheaper and much faster then the competition. Was skeptical at first but so happy I did. I WILL be returning to unlock all my future devices and refer any friends looking to do the s... See more

Company replied

Rated 5 out of 5 stars

Excellent customer support. I had an issue with my Samsung Galaxy S22, but their team guided me step by step. Phone’s now unlocked and working perfectly

Company replied

Company details

  1. Telecommunications service provider

Information provided by various external sources

Movical.Net se especializa en liberar teléfonos móviles de cualquier marca y operador, tales como; Samsung, iPhone, Nokia, Sony, Alcatel, Motorola, Huawei, ZTE, etc., siendo una de las compañías más solventes y serias de Internet. Libera tu teléfono celular y utilízalo con AT&T, T-Mobile, Movistar, Vodafone, Orange, Three, O2, Telcel, MetroPCS, Tigo, Personal, Claro o cualquier otro operador del mundo.


Contact info

2.8

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The company responded, and I appreciate that.

(This review is regarding trying to unlock a Cricket iphone SE 2020)

EDIT - I am changing my review. After I posted this review, Movical reached out to me for more information. They asked me to provide my IMEI number.

Apparently, Cricket - the provider where I purchased my phone - required 6-months of service before the phone could be unlocked.

I was disappointed, because it was my assumption that Movical had no such requirement. It is possible that this was due to a language barrier between us.

So, my advice is to understand some of the difficulties regarding unlocking iphones. They are not as easy to unlock as their Android equivalents.

I did have to wait a week, but I did the order right after Christmas. I imagine that they were very busy as everyone had new phones.

Overall, I think a miscommunication caused my frustration, and I really appreciate the company getting back to me regarding what happened.

10 January 2021
Unprompted review
Movical logo

Reply from Movical

Please, could you give us the IMEI number? We don´t have any customer called "Honest American"

Rated 4 out of 5 stars

It look like scam but now ok

They said they will give me instructions to unlock my samsung galaxy s10+ T-mobile within 3 and 6 hours. Now I have been waiting for over 2days. I don't even get a reply. It looks like scam

Update:They gave me instructions my phone is now unlock.

20 December 2020
Unprompted review
Rated 5 out of 5 stars

Needed an Imei repair

Needed an Imei repair, within 30 mins I was up and running, the technician knew what he was doing he just got on with it. They gave me clear instructions to follow on my end and they did the technical part. I never used it before today. But I will be using them again if needed, I highly recommend their services and skills. My mate 20 pro is fully working and am leaving a review with it here.

9 December 2020
Unprompted review
Rated 1 out of 5 stars

I got an email saying my phone got…

I got an email saying my iphone 12 pro max got unlocked when it did not! I followed their instructions and repeated the process multiple times but it did not work! Scam
EDIT: I DID NOT RECEIVE MY REFUND

8 December 2020
Unprompted review
Movical logo

Reply from Movical

Your unlocking could not be achieved.
We refund you the money.
Regards

Rated 5 out of 5 stars

Received email with instructions to install and open a couple of file but unable to find one. No response to a couple of emails for help.

Ordered unlock code and received an email to download correct drivers,etc. Received email with instructions to lock and phone was unlocked successfully. The support staff was very helpful and patient. Recommend their services and will use them again.
Stan

2 December 2020
Unprompted review
Movical logo

Reply from Movical

We sent an email. Please check it

Rated 1 out of 5 stars

MASSIVE SCAM Can you leave zero stars?

UPDATE: After waiting more than two weeks for a response, and posting this review here, Movical contacted me asking if I would like a refund in exchange for taking this review down. This ultimatum from them seems ridiculous given they advertised to have your phone unlocked within 24hrs. So I guess overall maybe they are not a scam service but they sure don't care about customer service or responding within a reasonable timeframe. I think you're better off looking elsewhere. I ended up using "unlockjunky" to fix my phone. They had my phone unlocked within the hour.

MASSIVE SCAM Can you leave zero stars?
I was silly and paid Movical to FRP reset my phone even after I had read the reviews here. I thought hey what the heck the overwhelming majority of reviews are positive and just a few disgruntled people but no I got screwed. Movical sent me an email saying my order was complete with a dropbox link asking me to download a file. When I open the dropbox link the folder is empty. I have tried contact Movical via FB, Instagram, their chatbot, and email but all to no avail. Save your money and your time and look somewhere else. Good luck.

13 November 2020
Unprompted review
Movical logo

Reply from Movical

We sent an email to solve your incident.

We are waiting for your reply 2 weeks.

Please contact us!

Rated 1 out of 5 stars

Bad service or real scam guys refund me my money

Bad service or real scam guys
i did pay my order corectly to these person for my lg they said they could unlocked it from 3 to 5 days.... today is making 8 days since aint got any answer from them please refund me my money or i will settle down a dispute to paypal for my money... why if you cant do a service you stealing money from people and then use bad testimonial strategy

****OK, we have found your order:

Date: 02-10-2020
Delivery time: 3-5Days
IMEI: 356284106820731
Brand: LG
Model: Stylo 5
Network: MetroPCS (Estados Unidos)
Name: Cadeau Max

We note that you have paid correctly but your unlocking is still pending delivery, we depend on the server to send us the unlocking, as soon as you deliver it, you will be sent instantly an email with the unlocking instructions.

If you have more questions, choose one of the related topics or write your question ...

you see guys look at the date i did make the order.

11 October 2020
Unprompted review
Rated 4 out of 5 stars

$52 to unlock moto g stylus over 2…

Paid $52 to unlock moto g stylus over 2 weeks ago and they still havent unlocked it.... cant find a way get my refund since their chat are bots.... please stay away from this company....i was told it would unlock in 3 to five days
Update: i received the unlock code a few days ago and its working good.. the only problem was i received after 3 weeks after they estimated 3 to 5 days....

2 October 2020
Unprompted review
Rated 5 out of 5 stars

Scary but ace

Look, for a certain age group this sort of stuff is scary. I broke my phone and needed to access an old work one. Just fantastic. Worked a treat.

23 September 2020
Unprompted review
Rated 1 out of 5 stars

Do not trust these people

No response received email saying payment was outstanding for my request.

Payment was made through PayPal on 29th August transaction ID 60205675BB779104A. Purchase details
352945061228300

Requested refund for service not received.

Do not trust these people.

They said it was unlocked on the 18th September by posting a follow up to my review not directly to my email.

I would like to know how this was done as I never had any codes or further communication with this company, also the phone is still locked so they are trying their luck and I stick by my original review Do not trust these people.

14 September 2020
Unprompted review
Movical logo

Reply from Movical

Hi SKi

Your device was UNLOCKED 18 SEP

You never answer us....

Rated 1 out of 5 stars

No response after sending instructions

i dont understand, all the thing were given right and got the paid software with username and password..phone was detected as per the instruction but then it comes up with a pop up.. saying phone is not supported..wrote an email to them as per the pop up..and i do not have a response..

9 September 2020
Unprompted review
Movical logo

Reply from Movical

Hi

We refund your money

Please edite the TrustPilot review to close this case

We apologize

Best Regards

Rated 1 out of 5 stars

REAL SCAMMERS

They promise to unlock my metroPCS Samsung Galaxy A20 in max. 5 days. 10 days later nothing happens and their customer service is just a bot. Don't fall for this FRAUD. THEY'RE SCAMMERS. Now working with PayPal to get my refund.

19 August 2020
Unprompted review
Movical logo

Reply from Movical

Hello

We dont have any customer Gürcan Yilmaz, please re edit your opinion with the imei number

Please, send us an email to info@movical.net, subject TRUSTPILOT INDICENT

Rated 1 out of 5 stars

no ansver from June 22. to Aug 16.

Transaction from June 21. 2020. Only answer about delay on June 22.
"Please note that your unlock code is still pending calculation; bla-bla-bla...."
Any other answer didn't received till Aug 16.

IMEI: 352656110347294
Manufacturer:Samsung
Model: Galaxy A01
Network Provider: Family Mobile

16 August 2020
Unprompted review
Movical logo

Reply from Movical

We sent an email. Please check it

Rated 1 out of 5 stars

Paid for service to unlock ZTE blade…

Paid for service to unlock ZTE blade been three days still nothing even sent emails to them with no reply seems like there is no way to contact them to even find out whats going on will change my rating once things are settled even had to file a dispute with paypal just to be able to get a refund.

13 August 2020
Unprompted review
Movical logo

Reply from Movical

We couldn't get the unlocking and your money was refunded. Sorry. Please edit your review

Rated 5 out of 5 stars

A fast and easy life saver!

I recently used both the code unlocking and the USB unlocking to prepare for an international trip. Fast and easy if you follow all the directions. I will use Movical again myself and also recommend to friends. Thanks for making my international communicating a cinch!

20 July 2020
Unprompted review
Rated 5 out of 5 stars

Unlocked and Very Happy

I tried 3 different online companies to unlock my phone with no success. In total, I lost almost two months of waiting time waiting to see if one of those companies could unlock my phone. Then I found Movical, I was sceptical and pessimistic because of the previous lack of success in unlocking my phone. Within 2 days Movical gave me the software and simple instructions which finally unlocked and freed my phone. Sure the delivery time wasn't the advertised 1 to 60 minutes but I didn't care, I had waited a combined two months with other companies and I just wanted my phone unlocked. - Many thanks to Movical, I know where to return when I need a phone unlocking again! I would highly recommend them.

17 July 2020
Unprompted review

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