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Rated 5 out of 5 stars

An easy purchase via the website, delivery was fast and efficient. The machine works very well doing what was expected with no surprises. Thank you

Rated 5 out of 5 stars

All good product as advertised and speedy delivery! Also good having company checking in with customers to see if there satisfied, as often times the after sales contact can be difficult.

Rated 4 out of 5 stars

EDIT: The team has gone above and beyond to make this right after some shipping mixup from backup staff during plowing week. -------------- Found them listed as licensed Honda resellers, or... See more

Company replied

Rated 1 out of 5 stars

I ordered two chainsaw holders on December 7. On December 8, I was informed that the items are usually delivered within 1–3 business days. Since I had not received the items after one week, I cont... See more

Company replied

Company details

  1. Lawn Mower Shop

Written by the company

Here at ISE Forest and Garden & Mower.ie we are a Kilkenny based, professional lawn, garden, forest & leisure equipment sales, service and hire agent. We stock brands of the highest quality such as, STIHL, Cub Cadet, Toro, Husqvarna, Honda, Berg, Snapper, ECHO, Suzuki, Loncin, Stiga, EGO and many more. In addition to serving our customers in our store, we also deliver all our products anywhere in the country and we do this for FREE if your order is above €75 Come meet the team in our showroom at Unit 6 Hebron Industrial Estate where you can view our extensive range of chainsaws, ride on and self propelled lawnmowers, leaf blowers, earth augers, shredders, hedge trimmers, grass strimmers, trampolines, barbecues and lots more. Our store is stocked daily to ensure that we provide you with the widest possible range of products at all times. If you have any questions, please just get in touch! Email: info@mower.ie Tel: 056 77 21125 during our store opening hours. 9am - 5:30pm Mon - Fri 9am - 1pm Saturday


Contact info

4.2

Great

TrustScore 4 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Worked hard to make a bad experience right.

EDIT: The team has gone above and beyond to make this right after some shipping mixup from backup staff during plowing week.

--------------

Found them listed as licensed Honda resellers, ordered a generator from their website.

Sure it was delivered promptly - but in a Stihl box, no protective packaging, no original box, the shipping carton was soaked in leaked petrol from the unit (so the generator must have been used before, too).

Passing used unit off as new and charging full retail price. Pretty awful all around, still waiting to hear back from them. Must be a joke.

20 September 2022
Unprompted review
Mower logo

Reply from Mower

Hi Mark,

Sincere apologies for the mix up and I trust this issue has been resolved ASAP for you.

Kind regards,

ISE Team

Rated 1 out of 5 stars

Lads in Shop in Kilkenny are brilliant…

Lads in Shop in Kilkenny are brilliant but the lads in there warehouse has let them down in a massive way. I ordered last Saturday it was long weekend and they apparently had computer problems one day. The warehouse lads only brought my shipment to post office last night and I will be lucky if I get it on Monday. Poor delivery but lads in d shop excellent.

10 June 2022
Unprompted review
Mower logo

Reply from Mower

Hi there,

Sincere apologies for our computer issues and postal delays which were both out of our control.

Kind regards,

ISE Team

Rated 5 out of 5 stars

Fixing Mistakes.

Bought three items, two delivered within 48 hours but one was out of stock. I wasn't informed of this but once I called it was fixed in 10 minutes and the unit with me the following morning. Mistakes happen but how they are fixed is often the best measure of a company, will definitely purchase here again.

9 March 2022
Unprompted review
Mower logo

Reply from Mower

Thank you for this very kind review!

Rated 5 out of 5 stars

Great service

Great service from the staff, fast and efficient.
Very good website, with a fantastic range of equipment at really good prices.

M

5 March 2022
Unprompted review
Mower logo

Reply from Mower

Thank you Mark!

Rated 5 out of 5 stars

Don't typically buy off the internet…

Don't typically buy off the internet but these days it's easier to get what you want from there with covid restrictions and stuff. Looked around companies and plumped for these. Set up an account and ordered a mower online. was having issues with bank verification and ollie i think his name was, rang me up and helped me out getting it sorted over the phone. Helpful and personable. Lawnmower arrived the very next morning. Perfect

5 March 2022
Unprompted review
Mower logo

Reply from Mower

Thank you very much! - Ollie & ISE Team

Rated 5 out of 5 stars

Service

Great service and fast delivery

5 March 2022
Unprompted review
Mower logo

Reply from Mower

Thank you!

Rated 2 out of 5 stars

The website would not let me buy the…

The website would not let me buy the the product. I tried three different times.
Thanks anyways

5 March 2022
Unprompted review
Mower logo

Reply from Mower

Sorry to hear you had an issue with our website Dean. Call our team in store for assistance any time!

Rated 1 out of 5 stars

I bought a stihl Fsa 60 grass trimmer

I bought a stihl Fsa 60 grass trimmer. I never recived it, so money thrown away. Useless site.

5 March 2022
Unprompted review
Mower logo

Reply from Mower

Hi there,

Unfortunately we can't find any order from you. Please contact us on 056 77 21125 or email us your contact details and we will resolve any issue for you immediately.


Kind regards,

ISE Team

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