Started using these pre cured nails after retirement as more economical than having my nails done at beauticians. Although my nails are more brittle now on removal, they have grown to a nice length. I... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love MoYou’s new non UV gel nail strips, they are pretty easy to apply, they do take a bit more time than it says, but still much easier than doing a normal gel manicure. And they lasted really well... See more
Company replied
I love, love, love MoYou gel strips. I used to spend a fortune on getting my nails done but since I’ve discovered MoYou, no more! I was never any good at doing my own nails, they always looked like... See more
Company replied
A set of semi cured nails I purchased were not their usual thickness which meant they didn’t stick to my nails as they were too rigid. The customer service team could not have been more helpful and so... See more
Company replied
Company details
- #181 of 251 best companies in Health and beauty shop
Written by the company
GEL STRIPS💅 Last For 2 WEEKS With no Nail Damage👌 Vegan & Cruelty Free🐼 Free UK Shipping✈️ New Release EVERY Friday! Use #moyoulondon to be featured 👀
Contact info
Unit 4-5 Brightwell Barns Waldringfield Road Brightwell, IP10 0BJ, Suffolk, United Kingdom
- +44 7562 788087
- info@moyoumarketing.com
- moyou.co.uk
4.4
Excellent
377 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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The best gel self adhesive strips I’ve…
The best gel self adhesive strips I’ve tried. I’ve tried another big brand and struggled with the stick not lasting past the day unless I wore gels a lot smaller than my nails. The MOYOU ones fit nicely and last - regardless of how much washing up I do!
8 April 2026
Unprompted review
Reply from MOYOU
Thank you so much for this amazing feedback Kerry! We’re thrilled to hear our gel strips are the best you’ve tried 😊
It’s great to know you’re finding the fit comfortable and that they’re lasting well—even through lots of washing up! That’s exactly what we aim for.
We really appreciate you taking the time to share your experience—it means a lot to us!
Great designs
Great designs, long lasting wear, helpful company & fast delivery!
4 March 2026
Unprompted review
Reply from MOYOU
Hi Lisa,
Thank you so much for your lovely feedback! We’re so happy to hear you’re enjoying the designs, long-lasting wear, and speedy delivery 😊
It really means a lot to us that you also found our team helpful—your support and kind words are truly appreciated!
Nails lasted one day even though I used…
Nails lasted one day even though I used both the stickers and glue.
25 March 2026
Reply from MOYOU
Hi Kat
So sorry to hear that the nails didn't last for you.
Please do contact our customer care team with your order number and we can best resolve this for you and hopefully make your experience here with us a positive one for you.
All the best
2 weeks and still no order!!!…
Placed an order on 25th March (2 weeks ago!) and it still hasn’t arrived!! It’s not even showing as dispatched yet! I have also tried emailing and messaging on a couple of occasions last week and I have had no response!! Appalling service!! I’ve used this company in the past several times without any problem which is the only reason they have got 2 stars!
25 March 2026
Reply from MOYOU
Hi Laura
I hope you are well. I have had a look back at your correspondence with us via email and can see that your first email query was sent to us on the 2nd of April. The team responded on the same day cross referencing your address and the timeline of your order delivery, as the order was dispatched.
"Hello Laura,
Thank you for reaching out to us regarding your order #309504. I understand your concern about the delay, and I apologise for any inconvenience this may have caused.
Your order was placed on the 25th of March 2026, and it was expected to be delivered by the 1st of April 2026. However, it appears that there has been a delay in the dispatch process, and I sincerely apologise for this oversight.
if your order does not arrive by Tuesday please do let me know and I will reship this for you.
Thank you for your patience and understanding. If you have any more questions or need further assistance, please feel free to contact me."
From that we have hd no response as of yet. However I can see two new forms of communication from you via Instagram and a second email.
Lets continue communication via email and get your order reshipped out to you once we get a confirmation on your address.
We would also like it if you could reconsider your 2 star review, as we have communicated with you and of course will do everything to ensure your order arrives.
Really surprised at how long these…
Really surprised at how long these actually last. Great patterns and designs.
3 April 2026
Unprompted review
Reply from MOYOU
Thank you so much for your lovely feedback 🤍 We’re so pleased to hear you were pleasantly surprised by how long they last and that you’re enjoying the patterns and designs.
We really appreciate your support 💅✨
Great but not so much for smaller hands
The gel wraps arrived neatly and well packaged. The packaging design and instructions were clear and concise. However, if your nail bed is small (I have small hands) then some cutting will be required to resize the wraps to fit (especially on the little finger) - which sadly does not look as neat. Likewise, any design with a tip or further at the top would not fit my nail bed, so I will most likely only have the option for full colour wraps. However, saying that they were dead easy to put on and looked great for, perhaps 3 days before starting to peel off. I am now on Day 5 and getting frustrated with hair getting caught between the wraps. This could be me just getting the technique wrap or my nails being on the small side. I probably won't buy these again but they are fun, quick to apply and good for speedy nails for a night out.
25 March 2026
Reply from MOYOU
Hi M Ali,
Thank you so much for taking the time to share your detailed feedback—we really appreciate it 💛
I’m glad to hear you found the wraps easy to apply and liked the overall look, but I’m sorry they weren’t the best fit for your nail size and didn’t last as expected.
For smaller nail beds, we do actually offer XS UV gel strips, which are specifically designed to give a better fit—especially for little fingers—without needing as much trimming. These may give you a much neater finish and help improve overall wear time too.
In terms of lifting and hair catching, this can sometimes happen if the wrap isn’t fully sealed at the edges, but we completely understand it can take a bit of trial and error to get the perfect application.
We really appreciate you giving them a try, and your feedback is super helpful for us to continue improving. Hopefully the XS range could be a better match for you if you decide to give us another go in the future ✨
I had ordered this for the first time…
I had ordered this for the first time and had issues with delivery but in fairness it was Royal Mail that the issue was with and not Moyou. My problem was sorted out when they contacted me via email. They kindly resent this item to me which was very kind. I now have used them and absolutely love them. Def will buy again!!!!
24 March 2026
Unprompted review
Reply from MOYOU
Hi Jackie
Thank you so much for your lovely review 💛
We’re really sorry again for the initial delivery hiccup, but we’re so glad we were able to get that sorted for you and that your order reached you safely in the end!
It’s amazing to hear that you love the wraps—there’s nothing better than a first try turning into a new favourite 😍
Thanks again for your kind words and support, it truly means a lot to us. We can’t wait to have you back for your next set! ✨
Love the gel nail wraps, but why so much plastic packaging
Ordered a lovely set of gel nail wraps for a special event. But I was horrified by the amount of unnecessary plastic packaging when they arrived in the post. The wraps were in a black plastic sleeve inside the box, which was inside a jiffy bag with plastic padding, inside a plastic mailing bag. The plastic sleeve I understand, though I'm sure there are non plastic alternatives. The box I'm sure would have survived in a cardboard envelope, or a jiffy bag with paper padding. The outer plastic bag was total overkill. Please, please, please rethink your postal packaging. I would be unlikely to order online again from Moyou unless this changes.
25 March 2026
Unprompted review
Reply from MOYOU
Hi Mairi
Thank you so much for your feedback—we really appreciate you taking the time to share this, and I’m so glad to hear you loved the gel nail wraps for your special event 💛
A 2 star review would indicate that you were unhappy with the product or the service and I’m really sorry to hear how disappointed you were with the packaging. We completely understand your concerns, and you’re absolutely right to call this out. Sustainability is something we’re actively working on, and feedback like yours is incredibly valuable in helping us improve.
We do use protective layers to ensure products arrive in perfect condition, but we recognise that there’s more we can do to reduce unnecessary plastic and make more environmentally conscious choices. Our team is currently reviewing packaging options, including more recyclable and reduced-plastic alternatives.
If there is any further information, please reach out via email and we can discuss further. Your honest feedback—it genuinely helps shape improvements moving forward, and we really hope we can welcome you back in the future with a better overall experience. 💫
Excellent company
Excellent company.
They sell lots of amazing products, really good quality and quick dispatch/delivery. Nice easy website to navigate too.
I had to reach out to customer service recently and received a really friendly response and Julia sorted out my issue straight away. This goes a long way as it gives you the reassurance someone is there to help you in the future if needed. Big thanks, I'll be back for another order soon!
17 March 2026
Unprompted review
Reply from MOYOU
Thank you so much for your wonderful review 🤍 We’re delighted to hear you’re enjoying the quality of our products, quick delivery, and easy-to-use website.
It’s especially lovely to hear your kind words about our customer service — we’ll be sure to pass your thanks on to Julia! We’re so glad she was able to resolve your issue quickly and provide that reassurance.
We really appreciate your support and look forward to your next order 💅✨
One time out of many I received a less…
One time out of many I received a less than satisfactory product and they were so quick to replace with a different one of my choice! Very friendly and quick customer service.
17 March 2026
Unprompted review
Reply from MOYOU
Thank you so much for your lovely feedback 🤍 We’re really glad we could quickly resolve things for you and get a replacement you were happy with. It means a lot to hear you found our customer service friendly and efficient.
Thank you for your support 💅✨
Not a good fit for me
I was very impressed how long the nails lasted but they were a very bad fit. Even with the choice of 11 nails for each hand they were not suitable for my fingers.
23 February 2026
Reply from MOYOU
Hi Helen
Thank you so much for taking the time to leave your feedback – it’s really helpful for us to hear about customers’ experiences.
I’m really pleased to hear that you were impressed with how long the nails lasted, although I’m sorry to hear that the sizing wasn’t quite the right fit for you. As everyone’s nail shape and size can vary, the wraps can sometimes require a little adjustment during application.
If a strip feels slightly too wide, it can usually be gently trimmed or filed down along the sides to better match your natural nail shape. We include multiple sizes in each set to try and accommodate as many nail shapes as possible, but we completely understand that they won’t be a perfect fit for everyone.
We really appreciate you sharing this feedback as it helps us continue improving our products. If you’d like any tips on sizing or application, please don’t hesitate to reach out — we’re always happy to help.
🤍
Couldn’t get them to adhere to my nails
Did everything I was told. Cleaned hands. Dried thoroughly. Used acetone on my nails to make sure they were bone dry and had no oil on them.
Adding the wraps was great. Fit was great. Colours were great. I was happy with it then three hours after I put them on the first one just slid off, then two more fell off. The rest just popped off - only one actually adhered to my nail.
I honestly don’t know what else I could have done to make these work. I was so excited about them and they really do look great.
9 March 2026
Unprompted review
Reply from MOYOU
Hi Wendy
Thank you for taking the time to share your experience, and we’re really sorry to hear this happened — especially when you took such care with the prep. It sounds like you followed the right steps, so we completely understand how disappointing that must have been after being excited to try them.
Occasionally issues like this can happen if the nail surface is still a little smooth or if the wraps weren’t fully pressed and sealed at the edges before curing. We’d be more than happy to take a closer look and help troubleshoot with you, as this definitely isn’t the experience we want our customers to have. Please do get in touch with our support team so we can assist further and make this right for you. 💅
I have been using MOYOU stickers for 2 years
I have been using MOYOU stickers on my nails for the last two years and have always found that, when applied correctly, they would remain in place for at least two weeks.
On holiday I have had 3-4 weeks out of a set.
They are fabulous and look great.
Recently I had a problem with some stickers lifting. This is the first time in two years I’ve been disappointed with my nails.
I contacted customer service for assistance and was very pleased with their prompt and professional advice.
As a gesture of goodwill they also offered to provide replacements.
I remain a committed and loyal customer due to the quality of the products and the service received when things were not going so well.
Happy to recommend MOYOU gel nail stickers.
10 March 2026
Unprompted review
Reply from MOYOU
Hi Sue
Thank you so much for such a thoughtful and loyal review 🤍
We’re delighted to hear you’ve been using MoYou London gel nail stickers for the past two years and consistently get two weeks or more from a set — and even 3–4 weeks while on holiday! That’s wonderful to hear.
We’re sorry that one set didn’t perform as expected, but we’re really pleased our customer service team could help quickly and provide support. It truly means a lot to us that even when something didn’t go perfectly, you still felt well looked after.
Thank you for your continued loyalty and for recommending MoYou — we really appreciate your support 💅✨
Always Get Compliments on My Nails
Love this brand/company, I’m always getting compliments on my nails. The subscription is so easy to manage as I get a reminder with plenty time so I can choose change my choices or skip a month and is affordable (compared to a salon) The gels are so easy to apply, last at least two weeks (sometimes longer) and whenever I’ve had a problem - which is very rare - the customer service has been on point and I’ve always been left satisfied. I will continue to recommend and be a long term customer.
23 February 2026
Reply from MOYOU
Hi Poppet,
Thank you so much for such a lovely review 💛 We’re so happy to hear how much you’re enjoying the gel strips and the subscription service!
It’s great to know the reminders give you enough time to change your designs or skip a month when needed, and that you’re finding them easy to apply and long-lasting. Hearing that you’re getting compliments on your nails is always the best part for us ✨
We also really appreciate your kind words about our customer service. We always try to make sure any issues are sorted quickly, so it means a lot to hear that you’ve been left satisfied.
Thank you again for recommending us and for being such a loyal customer — we’re so glad to have you with us! 💅
Great
I have ordered around 20 sets of gel strips now. I love the variety and how easy they are to apply. I have found a few sets adhere less well and some have lost lamination. However this has not been the norm and overall i have been impressed with the value for money through longevity and variety of designs. Always offers on which is an added bonus.
4 March 2026
Unprompted review
Reply from MOYOU
Hi Amanda
Thank you so much for your thoughtful review and for your continued support 🤍 It’s amazing to hear you’ve ordered around 20 sets and are enjoying the variety of designs and how easy they are to apply.
We really appreciate you mentioning your experience as well — while it’s great to hear this hasn’t been the norm, feedback like this is always helpful for us. We’re so pleased that overall you’ve been impressed with the value, longevity, and the offers we run.
Thank you again for sharing your experience and for being such a loyal MoYou London customer 💅✨
Pre cured nails by MOYOU
Started using these pre cured nails after retirement as more economical than having my nails done at beauticians. Although my nails are more brittle now on removal, they have grown to a nice length. I enjoy choosing different colours and patterns and usually get between 1 and 2 weeks of wear from them. Awkward to start off doing your own, especially on my left hand, but usually takes about 1/2 hour now.
2 March 2026
Unprompted review
Reply from MOYOU
Hi Sandra!
Thank you so much for sharing your experience 🤍 We’re so pleased to hear you’ve been enjoying using the pre-cured nails and having fun choosing different colours and patterns — that’s one of the best parts!
It’s great to know you’re getting 1–2 weeks of wear and that application has become quicker with practice (the non-dominant hand can definitely be the trickiest at first!). If you’re finding your nails feel a little more brittle on removal, adding a little extra cuticle oil and taking your time during removal can really help keep them feeling their best.
Thank you for your support — we’re so glad you chose us as your at-home alternative 💅✨
Amazing
I absolutely love my gel strips I have been using them for over a year now.
They are so easy to use and the choice is unbelievable. They last me between 4 to 6 weeks depending what I have been doing.
I constantly get lovely comments too.
My nails break easy and the strips give them strength and I can even grow them to a lovely length because they are protected and can’t split and break off.
Highly recommend
1 March 2026
Unprompted review
Reply from MOYOU
Hi Fire!
Thank you so much for your amazing review 🤍 We’re thrilled to hear you’ve been enjoying the gel strips for over a year and that they make such a difference for your nails!
It’s wonderful to know they give your nails strength, help them grow, and last 4–6 weeks depending on your activities. We’re also delighted you’re receiving so many lovely comments — that’s exactly the kind of confidence boost we love to hear about!
Thank you for highly recommending us and for your continued support 💅✨
Recommend Highly
It was recommended by a friend , because we both do nail stamping, I really liked the selections, I was able to find what I wanted, at a reasonable price, it came earlier than I expected & was packaged very well, I first ordered the Scooby Doo plates (5 in all) my& have since ordered a couple others..
Will continue to use .. Very Happy , Great Service.
2 October 2025
Unprompted review
Reply from MOYOU
Hi Becky!
Thank you so much for your wonderful review 🤍 We’re so glad to hear your friend’s recommendation led you to us and that you found exactly what you wanted at a great price!
It’s fantastic to hear your orders arrived quickly and well-packaged, and that you’re enjoying your Scooby Doo plates (and more). We’re thrilled to have you as part of the MoYou stamping community and really appreciate your support 💅✨
Now I’ve switched to MOYOU’s gel strips…
Now I’ve switched to MOYOU’s gel strips I’m never going back! Soooo much easier and quicker than painting my own gel nails, much cuter designs than if I tried myself and they last longer! Love them!
1 March 2026
Unprompted review
Reply from MOYOU
Hi Francesca!
We absolutely love this energy 🤍✨
Thank you so much for your amazing review! We’re thrilled to hear you’ve made the switch and aren’t looking back. Easier, quicker, cuter designs and longer lasting — that’s exactly what we aim for!
Thank you for sharing the love and for being part of the MoYou community 💅💕
Subscription process really easy
Subscription process really easy. The saloon comes to me.
1 March 2026
Unprompted review
Reply from MOYOU
Hi Kylara
Thank you so much for your lovely review 🤍 We’re so pleased to hear you found the subscription process easy — and we love that you see it as “the salon coming to you”! That’s exactly the experience we aim to create 💅✨
Thank you for your support and for being part of our subscription community 💖
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