Online ordering, production and delivery does not appear very organised. Limited contact options, has taken several days to respond. Poor customer service experience initially. 9 days since order... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I found the ordering process easy, but expected that once the reg was entered, the dimensions would be known. However, I was asked to select from a couple of templates and then had to go and measure t... See more
Company replied
I ordered Mini car mats and boot liner. The car mats arrived ok but no boot liner and they could not supply one in the correct size and shape for my mini. So I got a refund. The car mats had to liv... See more
Placed an order for some basic mats. Paid. Received email confirmation. Nothing since. There is no contact number and the order number isn't accepted on the website tracking system. Scam - avoi... See more
Company details
Written by the company
Mr Car Mats, suppliers of tailor-made, manufactured to order, vehicle specific, car mats, boot liners and other products to protect and enhance the interior of your car. Car mats are manufactured in the UK and are available in industrial rubber and automotive floor carpet. We offer the widest choice carpet qualities, available in a wide choice of colours.
Contact info
The Genesis Centre, ST6 4BF, Stoke on Trent, United Kingdom
- 01782 751198
- sales@mrcarmats.co.uk
- mrcarmats.co.uk
3.5
Average
727 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Car Mat Quality
Reliable delivery of quality products that look great in the car
22 December 2025
Unprompted review
Reply from Mr Car Mats Limited
We're delighted to hear you had a great experience with us.
Thank you.
Excellent service,good fast service…
Excellent service,good fast service Excellent communication top quality carpets,I've used this site before and will be back in the future
12 December 2025
Unprompted review
Reply from Mr Car Mats Limited
We appreciate you sending us your feedback.
Good cancellation service
I found the ordering process easy, but expected that once the reg was entered, the dimensions would be known. However, I was asked to select from a couple of templates and then had to go and measure the floor area. As I didn't want to risk incorrect measurements (for a present), I cancelled. It is fair to say that the company tried very hard to help and refunded in full quickly after I canceled. That strikes me as a company that appears trustworthy.
24 December 2025
Unprompted review
Reply from Mr Car Mats Limited
It is our pleasure to hear your valuable feedback.
Thank you.
Reply from Mr Car Mats Limited
Thank you for your kind word.
Mats are a perfect fit
Mats are a perfect fit, love the red trim!
It makes the whole car look way smarter. Well worth the money if I needed more car mats I know where to come.
15 December 2025
Reply from Mr Car Mats Limited
Your feedback makes us better.
Thank you.
Excellent service
Excellent service. 7 day from order to delivery.
Pity the mats came in a clear covering showing the mats as now my husband knows what his christmas present is!!!!!
Fits perfectly
15 December 2025
Unprompted review
Reply from Mr Car Mats Limited
Thank you for reaching out and providing us with valuable feedback.
Delivered on time very professional…
Delivered on time very professional what I asked for
27 November 2025
Reply from Mr Car Mats Limited
Thank you for your kind word.
Mats were a perfect fit for my new MG. Would highly recommend.
Mats were a perfect fit for my new MG
1 December 2025
Reply from Mr Car Mats Limited
Thank you for taking the time to leave us feedback.
Highly recommended
The mats are really great quality and just as good as the manufacturer own ones which would have been a lot more expensive
Also they were delivered on time as promised
I would recommend this company to anyone looking to purchase car mats
20 November 2025
Reply from Mr Car Mats Limited
Thank you for sharing your experience with us; your feedback helps us improve.
Easy to order and not long to wait for…
Easy to order and not long to wait for the 4 car mats. Mats look stunning in the car am really pleased with product
20 November 2025
Reply from Mr Car Mats Limited
Thank you so much for your positive review! We're so glad to hear that you had a great experience with us.
Good company to deal with
Really pleased with the mats for my son’s car. Good quality, good fit and received quickly. Thank you.
24 November 2025
Reply from Mr Car Mats Limited
Your feedback means a lot to us. Thanks for helping us get better.
Reply from Mr Car Mats Limited
Thank you for your honest input.
Professional service
Professional service. Couldn't be more helpful. Very pleased
30 October 2025
Unprompted review
Reply from Mr Car Mats Limited
We're so happy to hear, Your feedback helps us grow.
A great company to deal with
I bought a new motorhome and needed floor mats, this was the only company that recognised my registration number and to make sure they were going to fit they sent a paper template. When the mats arrived they were a perfect fit
20 November 2025
Reply from Mr Car Mats Limited
Your feedback brightened our day and inspired us to continue delivering excellence."
Easy to find the correct mats for my…
Easy to find the correct mats for my car. Easy to order, quality very good and what I expected.
20 November 2025
Reply from Mr Car Mats Limited
It is our pleasure to hear your valuable feedback.
Great customer service and a great product
Great service and a great product.
Everyone should give these guys a go..
20 November 2025
Unprompted review
Reply from Mr Car Mats Limited
Thank you for your valuable feedback.
It was easy to order,
It was easy to order,, there was a blip on delivery but it was sorted with understanding,,, the mats are well worth the money, and good quality,,
16 November 2025
Unprompted review
Reply from Mr Car Mats Limited
We appreciate you taking the time to share your thoughts.
Brilliant company
Ordering the mats was so easy I kust entered the registration number and the choice of mats that would fit came up instantly. They are great quality, fit perfectly and were so much cheaper than the Land Rover official equivalent, but just as good quality. I would recommend this company to anyone wanting this product
30 October 2025
Unprompted review
Reply from Mr Car Mats Limited
Thank you for your kind words.
Mats weren't as described
Mats weren't as described, tried to arrange a return and was stonewalled with them claiming the distance selling act doesn't apply as the items are "custom". Obviously not true, have had to go via my card issuer for a refund.
6 November 2025
Unprompted review
Great Mats!
The mats fit my 2016 Tsi Beetle perfectly. They're very cool with a green edging and are great quality.
1 October 2025
Unprompted review
Reply from Mr Car Mats Limited
it is our pleasure to hear your valuable feedback.
Thank you.
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